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Via Jobs in Reno, NV (NOW HIRING)

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.

Dispatch Lead

Truckee, CA · On-site

$28 - $30/hr

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.

Dispatch Lead

Truckee, CA · On-site

$28 - $30/hr

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.

Technical Designer

Sparks, NV · On-site

$21.64 - $28.85/hr

Technical Designer (Upholstery / Pattern Development) Sparks, NV | Full-Time | $21.64 - $28.85/hr Via Seating is looking for an experienced Technical Designer to join our team! If you have a strong ...

Description Industrial Sewing Associate - 1st Shift (4-Day Work Week!) Sparks, NV | Full-Time | $19-$23/hr Via Seating is hiring an experienced Industrial Sewing Associate to join our 1st Shift team!

Technical Designer (Upholstery / Pattern Development) Sparks, NV | Full-Time | $21.64 - $28.85/hr Via Seating is looking for an experienced Technical Designer to join our team! If you have a strong ...

Technical Designer

Sparks, NV · On-site

$21.64 - $28.85/hr

Description Technical Designer (Upholstery / Pattern Development) Sparks, NV | Full-Time | $21.64 - $28.85/hr Via Seating is looking for an experienced Technical Designer to join our team! If you ...

Industrial Sewing Associate - 1st Shift (4-Day Work Week!) Sparks, NV | Full-Time | $19-$23/hr Via Seating is hiring an experienced Industrial Sewing Associate to join our 1st Shift team! If you have ...

Production Associate - 2nd Shift Sparks, NV | Full-Time | $20+/hr (with shift differential) Via Seating is hiring Production Associates for our 2nd Shift team! If you're someone who enjoys hands-on ...

Production Associate - 1st Shift Sparks, NV | Full-Time | $19/hr DOE Via Seating is hiring Production Associates for our 1st Shift team! If you're someone who enjoys hands-on work, takes pride in ...

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Via information

What are the key skills and qualifications needed to thrive as a Via Driver, and why are they important?

To thrive as a Via Driver, you need a valid driver's license, a clean driving record, and strong knowledge of local roads and traffic regulations. Familiarity with the Via Driver app, GPS navigation systems, and basic vehicle maintenance is typically required. Excellent customer service, punctuality, and problem-solving skills set top drivers apart. These competencies ensure efficient, safe transportation and positive rider experiences, which are crucial for the role’s success.

What are some common challenges faced by professionals working at Via, and how can candidates prepare to overcome them?

Professionals at Via often work in a fast-paced, innovative environment where adaptability is key due to the dynamic nature of the mobility and transportation industry. Common challenges include managing rapid technological changes, collaborating with cross-functional teams across multiple time zones, and balancing multiple projects with tight deadlines. Candidates can prepare by developing strong problem-solving skills, being proactive in communication, and demonstrating a willingness to learn and adapt. Familiarity with agile project management and openness to feedback will also help new hires thrive at Via.

What are Via drivers?

Via drivers are independent contractors who use the Via platform to provide ridesharing services to passengers. They operate in various cities where Via is available, using their own vehicles to pick up and drop off riders along shared routes. Via drivers are responsible for ensuring passenger safety, navigating efficient routes, and delivering a high standard of customer service. They typically set their own schedules and can work part-time or full-time depending on their availability. Payment is processed through the Via app, and drivers are compensated based on the number of rides completed and any applicable bonuses.

What is the difference between Via vs Delivery Driver?

AspectViaDelivery Driver
Required CredentialsValid driver’s license, background checkValid driver’s license, background check
Work EnvironmentRideshare or courier platform, flexible hoursVehicle-based, local deliveries
Employer & Industry UsageTech companies, gig economyRestaurants, retail, logistics
Common Search & ComparisonYesYes

Both Via and Delivery Drivers require a valid driver’s license and background check. Via typically operates as a rideshare or courier platform offering flexible hours, while Delivery Drivers focus on local deliveries for restaurants or retail stores. The roles overlap in credentials and work environment but differ in their primary purpose and industry usage.

What are popular job titles related to Via jobs in Reno, NV? For Via jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Via jobs in Reno, NV look for? The top searched job categories for Via jobs in Reno, NV are:
Live Operations Coordinator

Live Operations Coordinator

Via

Truckee, CA • On-site

$28 - $30/hr

Other

Medical, Retirement

Posted 10 days ago


Job description

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.

As a Live Operations Coordinator, you will manage key aspects of our day-to-day transit operations (Paratransit, On-demand transit) in Truckee, CA. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs.

**This is a fully in-person position with the expectation that you will be onsite 5 days per week**

Shifts available (subject to change):

  • Monday - Friday, 8am - 5pm PT 

What You'll Do:

  • Proactively adjust daily operating plans based on real-time inputs from drivers, riders, and colleagues
  • Prioritize operational issues and provide creative solutions for overseeing a live operation
  • Serve as the real-time point of contact and full owner of "live ops" issues
    • This includes managing various stakeholders across diverse teams (Dispatch, Rider support, Local Operations team)
  • Build strong cross-functional relationships across various Via teams and offices and external partners
  • Deliver exceptional rider and driver support, representing Via values and building trust in every interaction
  • Leverage your operating and troubleshooting expertise to support other business areas. This may include other live operations, phone and email.
  • Effectively triage and prioritize live operational issues, then take action based on the information received
  • Leverage knowledge of Via products and services to make ad hoc decisions with little guidance

Who You Are:

  • Thrive in fast-paced environments: You make sound decisions on the fly, oversee multiple tasks simultaneously, and prioritize effectively
  • Tech savvy: You learn new software quickly, and can juggle working with multiple different tools simultaneously
  • Ownership mentality: You take full responsibility for the outcomes of all issues that arrive during live service. You approach these issues with a "do whatever it takes" mentality to ensure full resolution
  • Proactive: You think ahead and anticipate to prevent problems before they start
  • An empathetic and effective communicator: You excel at active listening and collaboration
  • Comfortable with ambiguity: You make thoughtful choices between imperfect options
  • Maintain a solution-oriented mindset: You are persistent, creative, and cool under pressure
  • Observant and keen to improve: If something is not working, you come up with a better way
  • An exceptional team player: People love working with you, and you can quickly contribute to cross-functional teams

Compensation and Benefits:

  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
  • Salary Range: $28-30/hour 
  • We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching.

Ready to join the ride? 

Via is an equal opportunity employer.