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Veterinary Receptionist Jobs in Decatur, GA (NOW HIRING)

Innovetive Petcare

Veterinary Receptionist

Marietta, GA · On-site

$16 - $18/hr

We're looking for a compassionate, organized, and service-focused Veterinary Receptionist / Client Service Representative who enjoys building relationships, thrives in a fast-paced medical ...

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Veterinary Receptionist information

See Decatur, GA salary details

$9

$15

$19

How much do veterinary receptionist jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for veterinary receptionist in Decatur, GA is $15.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $16.88 per hour, depending on experience, location, and employer.

What is a veterinary receptionist?

Veterinary receptionists are front-desk professionals who manage the administrative tasks in a veterinary clinic or animal hospital. They greet clients, schedule appointments, handle phone calls, manage patient records, and often process payments. Their role is essential for keeping the clinic organized and ensuring smooth communication between pet owners and veterinary staff. Veterinary receptionists also provide basic information to clients and help create a welcoming environment for both pets and their owners.

What does a veterinary receptionist do?

A Veterinary Receptionist does the administrative tasks in a vet office. Their responsibilities include checking in pets at the front desk, getting information from owners, and maintaining pet records. Unlike other Receptionist’s jobs, a Veterinary Receptionist will also provide basic care to the animals that are in the clinic. If the practice offers pet boarding services, Veterinary Receptionist duties may include providing food and water for the animals during the day or walking dogs that need exercise during their stay.

What are the key skills and qualifications needed to thrive as a veterinary receptionist?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and basic knowledge of animal care, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and multi-line phone systems is typically required. Exceptional customer service, empathy, and the ability to remain calm under pressure are vital soft skills for this role. These skills ensure efficient clinic operations, positive client experiences, and effective communication between pet owners and veterinary staff.

What are some common challenges faced by veterinary receptionists, and how can they be managed effectively?

Veterinary receptionists often manage a fast-paced environment where they juggle appointment scheduling, client inquiries, and emergency situations. One of the main challenges is handling distressed pet owners while maintaining professionalism and empathy. Effective communication, strong organizational skills, and the ability to prioritize tasks are key to managing these demands. Building good relationships with the veterinary team also helps, as it ensures smooth information flow and better client support.

What is the difference between Veterinary Receptionist vs Veterinary Technician?

AspectVeterinary ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification often required
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitalsVeterinary clinics, animal hospitals, research facilities

The main difference is that Veterinary Receptionists handle client communication and administrative duties, while Veterinary Technicians perform medical tasks and assist veterinarians. Both roles are essential in veterinary practices but focus on different aspects of animal care and client service.

Do veterinary receptionists need a degree?

Veterinary receptionists typically do not need a formal degree but should have a high school diploma or equivalent. Strong communication skills, organization, and familiarity with veterinary software are important for the role. Some employers may prefer candidates with experience or certifications in customer service or animal care.
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Veterinary Receptionist jobs near you
Infographic showing various Veterinary Receptionist job openings in Decatur, GA as of August 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 75% Full Time, 21% Part Time, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $32,127 per year, or $15.4 per hour.

Experienced Veterinary Receptionist

Innovetive PetCare

Atlanta, GA • On-site

$16/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Innovetive Petcare rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

5th of 52 rated veterinary

Job description

Experienced Veterinary Receptionist
Department: Receptionists
Employment Type: Full Time
Location: Atlanta, Georgia
Description
Are you an experienced veterinary receptionist who thrives in a fast-paced, client-focused environment? Brookhaven Animal Hospital, located in the Brookhaven neighborhood of Atlanta, GA, is looking for a full-time Veterinary Receptionist to join our front desk team.
This is a great opportunity to put your customer service and veterinary knowledge to work in a compassionate and modern veterinary clinic. As part of the Innovetive Petcare family, we value your contribution, support your growth, and prioritize a positive, team-driven culture.
Brookhaven Animal Hospital - 205 Town Blvd., Suite 210A, Atlanta, GA 30319
Key Responsibilities
As a Veterinary Receptionist, you'll be an important part of the client and patient experience. Responsibilities include:
  • Welcome clients and pets warmly and professionally
  • Answer multi-line phones, schedule appointments, and manage client communications
  • Complete patient check-in and check-out, prepare invoices, and process payments
  • Maintain accurate medical records, client information, and patient information in veterinary practice software
  • Coordinate with veterinarians, veterinary technicians, and medical team members to maintain efficient patient flow
  • Provide client education regarding hospital services, wellness care, preventative care, and general pet health
  • Respond to client questions and concerns with professionalism, empathy, and excellent customer service
  • Help maintain an organized, welcoming, and efficient veterinary front desk
  • Participate in rotating weekend shifts

Brookhaven Animal Hospital is closed on all major federal holidays, and holiday pay is available.
Veterinary Receptionist Qualifications
We're looking for a reliable, organized, and compassionate veterinary receptionist who enjoys working with both people and pets.
Required:
  • 1+ year of veterinary receptionist, veterinary CSR, veterinary client service, or veterinary front desk experience
  • Experience working in a veterinary hospital, animal hospital, veterinary clinic, or medical office
  • High school diploma or equivalent
  • Strong communication, organization, and customer service skills
  • Ability to multitask and prioritize in a busy, high-volume environment
  • Professional, positive, and team-oriented approach
  • Schedule flexibility, including rotating weekend shifts

Preferred:
  • Experience with veterinary practice management software such as Cornerstone, AVImark, or similar systems
  • Previous experience with appointment scheduling, veterinary medical records, payments, client education, and veterinary hospital operations

Compensation and Benefits
Starting pay: $16+ per hour, based on experience
Eligible team members enjoy:
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (PTO)
  • Holiday pay
  • Mental health and wellness resources available through Calm Health
  • Career development and continuing education opportunities
  • Advancement and professional growth pathways
  • Employee discounts on veterinary services and products
  • A supportive, collaborative team environment where your voice and contributions matter

If you're an experienced Veterinary Receptionist, Veterinary CSR, Veterinary Client Service Representative, or veterinary front desk professional looking for your next opportunity in Atlanta, GA, we'd love to hear from you!

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