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Veterinary Receptionist Customer Service Representative Jobs in Indiana

National Veterinary Associates

$13.50 - $16.25/hr

In this role, you will be responsible for delivering excellent client service, managing front desk ... Veterinary Receptionist: * Relay information between veterinarians, vet techs, and clients.

CareVet

Veterinary Receptionist

Bedford, IN

$15 - $18/hr

Veterinary Receptionist Bedford Veterinary Medical Centre (Bedford, Indiana) We believe in a Whole ... Provide customer service such as greeting customers, answering questions, processing incoming ...

The Animal Hospital

Veterinary Receptionist

Bedford, IN · On-site

$15 - $18/hr

Veterinary Receptionist Bedford Veterinary Medical Centre (Bedford, Indiana) We believe in a Whole ... Provide customer service such as greeting customers, answering questions, processing incoming ...

Alliance Animal Health

Veterinary Receptionist

Rensselaer, IN · On-site

$13.50 - $16.25/hr

Company Description Davis Veterinary Service is proud to serve Jasper, Lake, Porter, Newton, White ... Our receptionists offer friendly emotional support in a compassionate and discreet manner during ...

Alliance Animal Health

Veterinary Receptionist

Rensselaer, IN · On-site

$13.50 - $16.25/hr

Company Description Davis Veterinary Service is proud to serve Jasper, Lake, Porter, Newton, White ... Our receptionists offer friendly emotional support in a compassionate and discreet manner during ...

NVA

Veterinary Receptionist

Fort Wayne, IN · On-site

$16/hr

Documents and maintains client information, service data and other pertinent information within ... representative for recruiting-related communication - All job opportunities and applications are ...

Alliance Animal Health

Veterinary Receptionist

Franklin, IN · On-site

$14 - $16.75/hr

We offer many services to provide the best comprehensive care to our patients including Wellness ... Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate ...

Franklin Animal Clinic

Veterinary Receptionist

Franklin, IN

$14 - $16.75/hr

We offer many services to provide the best comprehensive care to our patients including Wellness ... Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate ...

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Veterinary Receptionist Customer Service Representative information

What is the difference between Veterinary Receptionist Customer Service Representative vs Veterinary Technician?

AspectVeterinary Receptionist Customer Service Representative
CredentialsHigh school diploma or equivalent; on-the-job training
Work EnvironmentFront desk, reception area of veterinary clinics
Job ResponsibilitiesScheduling appointments, answering calls, customer service, billing

While both roles are essential in veterinary clinics, a Veterinary Receptionist Customer Service Representative focuses on client communication and administrative tasks, whereas a Veterinary Technician handles medical procedures and animal care. The receptionist role emphasizes customer service skills, while technicians require technical veterinary training.

What are popular job titles related to Veterinary Receptionist Customer Service Representative jobs in Indiana? For Veterinary Receptionist Customer Service Representative jobs in Indiana, the most frequently searched job titles are:
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What cities in Indiana are hiring for Veterinary Receptionist Customer Service Representative jobs? Cities in Indiana with the most Veterinary Receptionist Customer Service Representative job openings:
Veterinary Receptionist Customer Service Representative jobs near you

Veterinary Assistant/Receptionist

National Veterinary Associates

On-site

$13.50 - $16.25/hr

Other

Re-posted 28 days ago

Job description

Job description

The Veterinary Assistant/Veterinary Receptionist provides vital support to our veterinarians and veterinary technicians by ensuring a clean, safe, and efficient clinical environment. This role involves handling animals, assisting with procedures, and performing administrative tasks to ensure high-quality care for pantients and the people who love them. The Veterinary Receptionist to be the first point of contact for our clients and their pets. In this role, you will be responsible for delivering excellent client service, managing front desk operations, and supporting the veterinary team by ensuring smooth communication and efficient scheduling. This is a hybrid role requiring strong skills and reliability in all areas of our hospital. 


Key Responsibilities Veterinary Assistant:

  • Assist veterinarians and technicians during examinations and procedures
  • Restrain animals safely and humanely during treatments or exams
  • Feed, bathe, groom, and exercise animals as needed
  • Clean and disinfect exam rooms, kennels, cages, and surgical areas
  • Prepare exam and treatment areas with necessary supplies and equipment
  • Collect and label samples (urine, feces, blood) for testing
  • Administer medications and treatments under veterinary supervision
  • Surgery monitoring
  • Obtain patients vitals
  • Maintain accurate patient records and documentation
  • Educate pet owners on post-treatment care, medications, and procedures
  • Handle administrative tasks such as answering phones, scheduling, and filing

Key Responsibilities Veterinary Receptionist:

  • Relay information between veterinarians, vet techs, and clients.
  • Prepare and manage medical charts, consent forms, and treatment authorizations.
  • Handle prescription requests and refills under veterinary guidance.
  • Greet clients and their pets warmly in person and over the phone.
  • Schedule appointments, surgeries, and follow-up visits.
  • Answer inquiries about services, fees, and basic pet care procedures.
  • Provide updates to clients on their pet's status (pre/post-treatment).
  • Maintain a calm, empathetic, and professional demeanor, even during emergencies or emotionally sensitive situations.

Requirements:

  • Previous experience in both roles of Veterinary Reception and Veterinary Assisting. Minimum experience, 1 year preferred.
  • Ability to lift and restrain animals (up to 40 lbs. or more)
  • Strong communication and interpersonal skills
  • Willingness to work weekends and evenings
  • Completion of a veterinary assistant training program
  • Multitasking in a fast-paced environment
  • Strong attention to detail
  • Compassion and patience when dealing with distressed pet owners
  • Ability to handle upset clients or emergency situations calmly and professionally
NVA logo

About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

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