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Veterinary Reception Jobs in Massachusetts (NOW HIRING)

NVA

Veterinary Receptionist

Danvers, MA · On-site

$15.75 - $19/hr

Veterinary Receptionist The Veternary Receptionist's Provides excellent and expeditious client ... and reception area, including re-stocking of products, office supplies, client educational ...

AmeriVet

Veterinary Receptionist

Acton, MA · On-site

$16.50 - $19.75/hr

... desk, reception area, client restrooms, and exam rooms. * Opens the practice and sets up for the ... At Great Road Veterinary Hospital, we're committed to your growth, development, well-being, and ...

Amerivet

Veterinary Receptionist

Acton, MA

$16.50 - $19.75/hr

... desk, reception area, client restrooms, and exam rooms. * Opens the practice and sets up for the ... At Great Road Veterinary Hospital, we're committed to your growth, development, well-being, and ...

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Veterinary Reception information

What does a veterinary receptionist do?

A veterinary receptionist is responsible for managing the front desk at a veterinary clinic or hospital. Their duties include greeting clients and their pets, scheduling appointments, answering phone calls, handling payments, and maintaining patient records. They play a key role in ensuring smooth communication between pet owners and veterinary staff, as well as providing compassionate customer service. Veterinary receptionists also help with administrative tasks and may assist in coordinating emergency cases. Their role is essential in creating a welcoming and efficient environment for both clients and staff.

What are the key skills and qualifications needed to thrive as a veterinary receptionist, and why are they important?

To thrive as a Veterinary Receptionist, you need strong organizational skills, attention to detail, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic billing tools is typically required. Outstanding communication, empathy, and the ability to remain calm under pressure are key soft skills that set top performers apart. These skills are crucial for efficiently managing client interactions, supporting veterinarians, and creating a welcoming environment for both pets and their owners.

What are some common challenges faced by veterinary receptionists, and how can they effectively manage them?

Veterinary receptionists often manage a fast-paced environment where they must balance answering phones, scheduling appointments, and handling sensitive situations with pet owners. One of the main challenges is dealing with emotional clients, especially during emergencies or when delivering difficult news. Effective communication skills, empathy, and the ability to multitask are crucial for managing these situations smoothly. Building strong relationships with both the veterinary team and clients can also help foster a supportive work environment and ensure efficient workflow.

What is the difference between Veterinary Reception vs Veterinary Technician?

AspectVeterinary ReceptionVeterinary Technician
CredentialsHigh school diploma or equivalent; customer service skillsVeterinary technician certification; associate degree in veterinary technology
Work EnvironmentFront desk, client interaction, administrative tasksClinical setting, assisting veterinarians, animal care
Job ResponsibilitiesScheduling appointments, billing, client communicationPerforming lab work, assisting surgeries, animal exams

Veterinary receptionists primarily handle client communication and administrative duties, while veterinary technicians perform clinical tasks and assist veterinarians. Both roles are essential in a veterinary practice, but they differ in required credentials and daily responsibilities.

What cities in Massachusetts are hiring for Veterinary Reception jobs?

Cities in Massachusetts with the most Veterinary Reception job openings:

Veterinary Reception jobs near you
Infographic showing various Veterinary Reception job openings in Massachusetts as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 75% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, and 3% Remote job distribution.

Veterinarian - Middleboro, MA

Chase Veterinary Clinic

Middleborough, MA • On-site

$145K - $165K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Job description

Who we are:
Chase Veterinary Clinic in Middleboro, MA, is looking for an experienced dedicated veterinarian to join our team!
We offer a supportive work environment with an emphasis on work-life balance, and we're eager to welcome a doctor who shares our commitment to exceptional patient care and community involvement.
About Us:
Located in a beautifully renovated, open-concept facility (updated in 2020), Chase Veterinary Clinic features:
  • A spacious reception area, 4 exam rooms, a pharmacy area, x-ray room, surgical suite, and treatment area.
  • Laptops in all rooms, state-of-the-art anesthesia monitoring machines, and a new phone system with intercom for enhanced in-hospital communication.
  • Digital dental x-rays and ultrasound capabilities.

Our Team & Culture:
At Chase, we have an excellent work-life balance and a positive, supportive culture. With a 2:1 technician-to-doctor ratio and multiple relief vets, we ensure our doctors also have the flexibility to take time off when needed. We're actively engaged in the local community through annual rabies clinics, social media outreach, and seasonal fundraisers.
Discover Middleboro, MA
Located in Plymouth County, Middleboro offers the perfect mix of New England charm and convenience. With easy access to major highways and proximity to Boston, you can enjoy all the amenities of city life with the relaxed atmosphere of small-town living. Scenic Cape Cod is a short drive away, perfect for relaxing beach days, and the area has something special for everyone to enjoy.
Benefits:
- Superior Salary: $145k - $165k, based on experience
- Health Benefits: Including medical, dental, and vision coverage.
- 401(k) Retirement Plan: Helping you plan for the future.
- Continuing Education (CE) Allowance: Support for your professional growth.
- Paid Vacation: To ensure a healthy work-life balance.
- Professional Dues & Liability Coverage: We cover your professional expenses.
- Employee Assistance Program (EAP): Supporting your mental and emotional wellbeing.
- And More: Additional perks to enhance your experience with us.
Join us at Chase Veterinary Clinic, where you'll be part of a team that values balance, growth, and community impact. Learn more by applying today!

Apply