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Veterinary Insurance Jobs in California (NOW HIRING)

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Veterinary Insurance information

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How much do veterinary insurance jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for veterinary insurance in California is $21.42, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.42 per hour, depending on experience, location, and employer.

What are typical daily responsibilities for someone working in veterinary insurance?

Veterinary Insurance professionals typically review and process policy applications, handle claims from pet owners, assess coverage eligibility, and liaise with veterinarians to verify treatment information. They also provide detailed information to clients about policy options, premiums, and exclusions, and ensure thorough documentation of all interactions and claims. Collaboration with underwriters, customer service teams, and veterinary practices is often required to resolve complex cases and provide the best possible support to policyholders. This role generally involves a mix of desk-based work, phone communications, and occasionally visiting veterinary offices for partnership development.

What are the key skills and qualifications needed to thrive in veterinary insurance, and why are they important?

To excel in Veterinary Insurance, you need a solid understanding of insurance policies, claims processing, and familiarity with veterinary terminology, typically supported by experience in insurance or animal healthcare-related roles. Proficiency with insurance management software, customer relationship management (CRM) systems, and policy documentation tools is often required. Exceptional interpersonal skills, attention to detail, and the ability to explain complex coverage options clearly are valuable soft skills in this position. These skills are crucial for accurately serving pet owners, collaborating with veterinary professionals, and ensuring efficient claims resolution.

What is a veterinary insurance job?

A Veterinary Insurance job involves working with pet owners, veterinary clinics, and insurance providers to manage and process pet insurance policies. Professionals in this role may assess claims, explain coverage options, and ensure compliance with insurance guidelines. They may work for insurance companies, veterinary practices, or as independent agents. The job requires knowledge of veterinary care, insurance policies, and customer service skills to assist clients in understanding and utilizing their coverage.

What are the most commonly searched types of Veterinary Insurance jobs in California? The most popular types of Veterinary Insurance jobs in California are:
What are popular job titles related to Veterinary Insurance jobs in California? For Veterinary Insurance jobs in California, the most frequently searched job titles are:
What job categories do people searching Veterinary Insurance jobs in California look for? The top searched job categories for Veterinary Insurance jobs in California are:
What cities in California are hiring for Veterinary Insurance jobs? Cities in California with the most Veterinary Insurance job openings:
Veterinary Insurance jobs near you
Infographic showing various Veterinary Insurance job openings in California as of August 2026, with employment types broken down into 18% Full Time, and 82% Part Time. Highlights an 100% In-person job distribution, with an average salary of $44,553 per year, or $21.4 per hour.

Veterinary Receptionist

Seven Hills Veterinary Hospital

San Francisco, CA • On-site

$22 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Job description

Description
Position at Seven Hills Veterinary Hospital
Seven Hills Veterinary Hospital is seeking an empathetic and customer service-focused professional to join our growing family as a Client Care Representative.
Our progressive, multi-doctor practice has been helping pets in the Diamond Heights neighborhood in San Francisco since 2009. At Seven Hills Veterinary Hospital, our veterinary team is dedicated and well-trained, with a focus on client education to enhance the well-being of their furry family members. Being a Client Care Representative in a veterinary office takes a special person who loves helping humans and animals alike. You ensure our clients feel welcome, safe, and comfortable and are the first and last impression of our hospital. Our Client Care Representatives are invaluable hospital team members, and we treat them that way.
Essential Functions and Responsibilities:
  • Deliver exceptional customer service to pet owners in a polite and timely manner, both in person and over the phone
  • Admit patients: ensuring that the patient is weighed, and all information is current
  • Schedule and confirm appointments, record keeping, and organization, and provide estimates and invoices for payment
  • Process financial transactions accurately
  • Respond with compassion and empathy in stressful and emotional situations
  • Maintain a clean, stocked lobby and front office area
  • Educate clients on wellness plans, food, and products sold in the waiting room
  • Communicate effectively and efficiently with the Nursing and Vet Team
  • Perform opening and closing procedures, end-of-day reports, and deposits
  • Data Entry: records, client questionnaires, referral information, etc.
  • Distribute mail
  • Ensure that referral letters and lab results go to the corresponding veterinarians
  • Opportunities to learn Veterinary Assistant skills if desired

Skills and Qualifications:
  • One-year minimum experience in a veterinary practice preferred but not required
  • Minimum two years of customer service experience required (retail, food and beverage, etc.)
  • Familiarity with EVet hospital software preferred
  • Computer experience (email usage, word/excel) required for using front desk equipment (such as fax machine, credit card machine, copy machine, and postage meter)
  • Must possess basic math skills to determine proper deposits and process payments utilizing credit card and check terminal
  • Knowledge of veterinary terminology, situational understanding, and successfully communicating these situations with clients and the veterinary team.
  • Ability to determine the difference between an emergency and a routine office visit
  • Excellent communication skills with clients and team members
  • Proficient with time management, ability to problem solve, learn, and handle multiple tasks
  • Enthusiastic team player with a patient, friendly, and positive professional attitude

Benefits and Perks:
  • Complimentary Short Term Disability
  • Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family
  • Company Sponsored Employee Assistance Program (Headspace)
  • 401K with 100% company match up to 3% and 4% company match for your 5% of contributions, eligible after 6 months of employment
  • Florida Blue Insurance Plans with 3 tiered options; Kaiser for CA Residents
  • Flexible Spending Account, Health Savings Account or Health Reimbursement Account options
  • United Healthcare Dental Insurance; includes a 100% paid premium option for team members
  • United Healthcare Vision Insurance options
  • Long Term Disability option (paid for by employee)
  • Progyny-Fertility and Family Building Support
  • Team Member Discounts for Pet Care
  • Paid time off-inclusive of sick, personal, and vacation
  • Digital Musculoskeletal Support
  • Referral Bonus Program
  • DailyPay on Demand

We offer competitive salaries, range is $22-27/hour based on skills and experience.
Come thrive in an environment that encourages learning and continued growth within the profession and become the bridge between pet owners and patient care!
We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.

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