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Veterinary Insurance In Jobs in Springfield, MA (NOW HIRING)

Vetcor

Veterinary Assistant

Simsbury, CT · On-site

$16 - $20/hr

Supplemental insurance, including accident, critical illness, hospital, short and long-term ... In states with paid family leave programs, this benefit does not apply. * Sick Time / Paid Time Off

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All JobsVeterinary Insurance In JobsVeterinary Insurance In Jobs in Springfield, MA

Veterinary Insurance In information

See Springfield, MA salary details

$11

$21

$31

How much do veterinary insurance in jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for veterinary insurance in in Springfield, MA is $21.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $24.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Veterinary Insurance Investigator, and why are they important?

To thrive as a Veterinary Insurance Investigator, you need a strong understanding of insurance policies, veterinary terminology, and investigative techniques, typically supported by experience in insurance or animal health. Familiarity with claims management software, case documentation systems, and relevant certifications such as AIC (Associate in Claims) are commonly required. Attention to detail, critical thinking, and effective communication are crucial soft skills for gathering information and interacting with clients and veterinary professionals. These skills and qualifications ensure accurate claims assessment, fraud prevention, and efficient resolution of insurance cases.

What is veterinary insurance?

Veterinary insurance, also known as pet insurance, is a type of policy that helps cover the cost of veterinary care for pets. It typically reimburses pet owners for expenses related to accidents, illnesses, surgeries, and sometimes routine wellness care, depending on the plan. This insurance can help pet owners manage unexpected veterinary bills and ensure their pets receive necessary medical treatment without financial stress. Policies vary in coverage, deductibles, and premiums, so it's important to compare options before choosing a plan.

What are some common challenges Veterinary Insurance Agents face when helping clients choose the right coverage for their pets?

Veterinary Insurance Agents often encounter challenges such as explaining policy details in a way that clients can easily understand, especially since coverage options and exclusions can be complex. They must also stay updated on the latest products and regulations in the pet insurance industry. Additionally, agents frequently need to manage client expectations about what is covered and help them navigate the claims process, ensuring a smooth and supportive experience. Building trust and maintaining strong relationships with both pet owners and veterinary professionals is key for long-term success in this role.

What is the difference between Veterinary Insurance In vs Veterinary Technician?

AspectVeterinary Insurance InVeterinary Technician
CredentialsNone required, insurance licensing may be neededAssociate degree in veterinary technology, licensing
Work EnvironmentInsurance offices, client consultationsVeterinary clinics, animal hospitals
Industry UsageInsurance providers, pet health plansVeterinary clinics, animal care facilities
Job FocusInsurance policy management, client educationAnimal care, medical procedures, client communication

Veterinary Insurance In professionals primarily handle insurance policies and client education within the pet health industry, often working in insurance companies or offices. Veterinary Technicians focus on animal care, medical procedures, and supporting veterinarians in clinics. While both roles serve pet owners, their work environments and credentials differ significantly, making each distinct in the veterinary industry.

What are popular job titles related to Veterinary Insurance In jobs in Springfield, MA? For Veterinary Insurance In jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Veterinary Insurance In jobs in Springfield, MA look for? The top searched job categories for Veterinary Insurance In jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Veterinary Insurance In jobs? Cities near Springfield, MA with the most Veterinary Insurance In job openings:
Veterinary Insurance In jobs near you
Emergency Coordinator, Veterinary

Emergency Coordinator, Veterinary

Ethos Veterinary Health

West Springfield, MA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Veterinary Emergency Coordinator | Emergency Department | $20-$25/hr based on experience | Full-Time Benefits | Three 12-hour shifts | West Springfield, MA
Join Veterinary Emergency & Specialty Hospital (VESH) in West Springfield, MA as a Veterinary Emergency Coordinator supporting our fast-paced Emergency Department. This role is ideal for an organized veterinary professional who enjoys client communication, coordinating patient care, and being a key connection point between clients, referring veterinarians, and the hospital team. If you thrive in a collaborative environment and enjoy balancing administrative support with patient-focused service, we'd love to meet you.
Compensation
  • $20-$25/hour, based on knowledge and experience
Schedule
  • Three 12-hour shifts per week
  • Includes weekday, weekend, and holiday coverage as needed
Benefits
  • Relocation Assistance for the right candidate!
  • CVT license application + renewal reimbursement
  • CE Allowance + Access to VetBloom for RACE-approved courses
  • Paid Shoe Stipend & Scrubs provided (free to you!)
  • RECOVER Training
  • 16-Week VTNE Study Group Program + One-time VTNE Reimbursement
  • PTO + Sick Time
  • Employee & Immediate Family Pet Discount
  • 401(k) with employer match
  • Medical/Dental/Vision + HSA/FSA options
  • Short & Long-Term Disability Insurance
  • Life Insurance
  • Veterinary Technology Education Scholarships
Responsibilities
  • Provide administrative and operational support to the Emergency Department
  • Serve as a liaison between VESH, referring veterinarians, and emergency clients
  • Communicate with clients regarding scheduling, follow-up care, discharge timing, and general inquiries
  • Coordinate referral communications, medical record collection, test results, and patient history documentation
  • Prepare cost estimates, admission paperwork, and discharge paperwork
  • Enter laboratory results into EzyVet and route patient updates to appropriate teams
  • Monitor emergency department email communication and ensure timely follow-up
  • Support patient discharges, virtual incision checks, callback communication, and lab result notifications
  • Assist with specialty confirmation calls and prescription refill coordination
  • Maintain accurate schedules and ensure appointments align with department workflow
  • Assist with department projects and other responsibilities as assigned
  • Collaborate effectively with doctors, technicians, client care, and leadership to support excellent patient care
Qualifications
  • Experience in veterinary medicine required; emergency or specialty experience preferred
  • Strong client service and interpersonal communication skills
  • Ability to multitask and stay organized in a fast-paced hospital environment
  • Strong attention to detail and time management skills
  • Positive, collaborative, and professional approach with both clients and team members
  • Comfortable working independently while also contributing to a team-focused culture
  • Ability to adapt quickly, solve problems, and manage multiple priorities
  • Passion for patient care and supporting an exceptional client experience
  • Fluent English speaking and reading skills required
About Veterinary Emergency & Specialty Hospital (VESH)
We are a 24-hour, VECCS Level 2 Certified, state-of-the-art Emergency + Specialty veterinary hospital.
Like human medical specialists, VESH supports primary care veterinarians with the evaluation and treatment of pets affected by trauma, chronic issues, serious illness, or unusual disorders requiring advanced training, while also providing critical and emergency veterinary care.
We offer a variety of specialty services including Advanced Imaging (CT), Internal Medicine, Surgery, Medical Oncology, and Emergency and Critical Care.
At VESH, you'll join a collaborative team committed to exceptional medicine, compassionate care, and continued learning. Every role in our hospital contributes to improving the lives of pets and the families who love them.
Serving West Springfield and Surrounding Communities
Our hospital is located in West Springfield, MA, and draws talented veterinary professionals from throughout the region, including:
  • Springfield, MA
  • Chicopee, MA
  • Holyoke, MA
  • Longmeadow, MA
  • Agawam, MA
  • Northampton, MA
  • Amherst, MA
  • Enfield, CT
  • Suffield, CT
  • Hartford, CT

This location offers access to a broad veterinary talent market across Western Massachusetts and Northern Connecticut.
Considering Relocation?
If you're relocating for the right opportunity, VESH offers the chance to join a collaborative specialty hospital where you can build your career alongside experienced specialists and technicians while making a meaningful impact in the lives of patients and their families. West Springfield offers easy access to both city amenities and outdoor recreation, with close proximity to the Berkshires, Boston, and Northern Connecticut.
Ethos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilize state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com.
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

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