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Veterinary Insurance In Jobs in Massachusetts (NOW HIRING)

Ethos Veterinary Health

Veterinary Technician

Lawrence, MA · On-site

$24 - $36/hr

... in Lawrence, Massachusetts. We have multiple Veterinary Technician opportunities available across ... Insurance Options: Life and AD&D + Short & Long-Term Disability + Critical Illness + Accident ...

Ethos Veterinary Health

Veterinary Technician

Woburn, MA · On-site

$24 - $39/hr

... in Woburn, MA is hiring experienced Veterinary Technicians to join our Surgery and Emergency ... Insurance Options: Life and AD&D + Short & Long-Term Disability + Critical Illness + Accident ...

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Veterinary Insurance In information

What are the key skills and qualifications needed to thrive as a Veterinary Insurance Investigator, and why are they important?

To thrive as a Veterinary Insurance Investigator, you need a strong understanding of insurance policies, veterinary terminology, and investigative techniques, typically supported by experience in insurance or animal health. Familiarity with claims management software, case documentation systems, and relevant certifications such as AIC (Associate in Claims) are commonly required. Attention to detail, critical thinking, and effective communication are crucial soft skills for gathering information and interacting with clients and veterinary professionals. These skills and qualifications ensure accurate claims assessment, fraud prevention, and efficient resolution of insurance cases.

What is veterinary insurance?

Veterinary insurance, also known as pet insurance, is a type of policy that helps cover the cost of veterinary care for pets. It typically reimburses pet owners for expenses related to accidents, illnesses, surgeries, and sometimes routine wellness care, depending on the plan. This insurance can help pet owners manage unexpected veterinary bills and ensure their pets receive necessary medical treatment without financial stress. Policies vary in coverage, deductibles, and premiums, so it's important to compare options before choosing a plan.

What are some common challenges Veterinary Insurance Agents face when helping clients choose the right coverage for their pets?

Veterinary Insurance Agents often encounter challenges such as explaining policy details in a way that clients can easily understand, especially since coverage options and exclusions can be complex. They must also stay updated on the latest products and regulations in the pet insurance industry. Additionally, agents frequently need to manage client expectations about what is covered and help them navigate the claims process, ensuring a smooth and supportive experience. Building trust and maintaining strong relationships with both pet owners and veterinary professionals is key for long-term success in this role.

What is the difference between Veterinary Insurance In vs Veterinary Technician?

AspectVeterinary Insurance InVeterinary Technician
CredentialsNone required, insurance licensing may be neededAssociate degree in veterinary technology, licensing
Work EnvironmentInsurance offices, client consultationsVeterinary clinics, animal hospitals
Industry UsageInsurance providers, pet health plansVeterinary clinics, animal care facilities
Job FocusInsurance policy management, client educationAnimal care, medical procedures, client communication

Veterinary Insurance In professionals primarily handle insurance policies and client education within the pet health industry, often working in insurance companies or offices. Veterinary Technicians focus on animal care, medical procedures, and supporting veterinarians in clinics. While both roles serve pet owners, their work environments and credentials differ significantly, making each distinct in the veterinary industry.

What are popular job titles related to Veterinary Insurance In jobs in Massachusetts? For Veterinary Insurance In jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Veterinary Insurance In jobs in Massachusetts look for? The top searched job categories for Veterinary Insurance In jobs in Massachusetts are:
What cities in Massachusetts are hiring for Veterinary Insurance In jobs? Cities in Massachusetts with the most Veterinary Insurance In job openings:
Veterinary Insurance In jobs near you
Pet Insurance & Donor Fund Coordinator

Pet Insurance & Donor Fund Coordinator

MSPCA-Angell

Boston, MA • On-site

$25 - $28/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday

Job description

Pet Insurance & Donor Fund Coordinator - Full Time (40 hrs/week)
Guide Families • Support Veterinary Teams • Grow Your Professional Skills
Join MSPCA-Angell in a role where compassion meets expertise. As the Insurance & Donor Fund Coordinator at Angell Animal Medical Center, you'll have the opportunity to help clients understand their pet insurance options, provide veterinary teams with clear financial information, and ensure donor-supported care reaches the animals and people who need it most.
You'll also have the opportunity to earn your Insurance Adviser and Producer (Property & Casualty) licenses within your first year, fully sponsored and paid for by MSPCA-Angell. We invest in your growth so you can build expertise that elevates your career.
If you love helping animals and people, enjoy learning new skills, and want your work to make a real difference, this role offers a unique blend of professional development, service, growth, and impact at one of the nation's most respected veterinary hospitals.
What You'll Do
Lead Pet Insurance Guidance & Administration
  • Provide expert support on pet insurance plans, coverage options, and claims
  • Assist clients and veterinarians with insurance claims, appeals, and documentation
  • Maintain knowledge of recommended and non-recommended insurance plans
  • Serve as the primary contact for insurance company representatives
  • Evaluate partnership requests and maintain vendor relationships
  • Educate staff, including veterinarians, on insurance workflows and client communication
  • Maintain and distribute insurance marketing materials

Coordinate Donor Funds With Accuracy & Compassion
  • Identify clients who meet criteria for donor-supported financial assistance
  • Screen clients for eligibility and collect required documentation
  • Upload release forms, photos, and financial paperwork into the electronic medical records (EMR) system
  • Provide guidance to staff on donor fund availability and qualification criteria
  • Support the hospital's Chief of Staff in applying donor funds accurately and efficiently

Support Hospital Operations Through Data & Reporting
  • Pull, analyze, and report data from the EMR
  • Track insurance utilization, claim outcomes, and donor fund distribution
  • Prepare reports for hospital leadership to support program evaluation and planning

What You Bring
Required
  • Candidate must obtain the Insurance Adviser and Insurance Producer (Property & Casualty) licenses within one year of employment. (MSPCA-Angell fully funds the licensing process, covering all related training and exam costs.)
  • 2+ years of experience in a veterinary or medical hospital client service role
  • Strong written and verbal communication skills
  • Ability to explain complex insurance and financial concepts clearly
  • Proficiency with EMRs, data reporting, and documentation
  • Strong organizational skills and attention to detail
  • Ability to work in a fast-paced, client-centered environment
  • A genuine passion for helping animals and the people who love them

Preferred
Because this role requires rapid onboarding, candidates with the following will be prioritized:
  • Active Insurance Adviser and Insurance Producer (Property & Casualty) licenses
  • Experience with insurance contracts, claims, and appeals
  • Experience in insurance administration, claims processing, or financial assistance programs
  • Familiarity with veterinary insurance or medical insurance workflows and front desk operations

How We Work: Our Values in Action
Client Services Core Values
  • Assume Positive Intent - Lead with trust and empathy
  • Be Solutions Oriented - Don't just spot problems; help solve them
  • Be Mindful; Be Present - Focus on the task at hand and do it well
  • Respect - For clients, colleagues, and yourself
  • Ownership - Take responsibility and take pride in your professional growth

MSPCA Organizational Values
Compassion • Integrity • Positivity • Service • Excellence • Collaboration
These values guide how we treat clients, animals, and each other every day.
Compensation & Benefits
Starting $25-$28 Hourly.
Please note that candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications
  • Competitive compensation aligned with experience and credentials
  • Blue Cross medical, dental, and vision
  • Life and disability insurance
  • 403(b) retirement plan
  • Tuition reimbursement
  • Paid holidays, sick time, and vacation
  • Employee discounts on pet care and food
  • Free on-site parking and easy access to public transit

Why MSPCA-Angell?
Founded in 1915, MSPCA-Angell is internationally recognized for excellence in veterinary medicine, education, and compassionate service. We provide primary care, 24/7 emergency services, and specialty care for dogs, cats, and exotic pets.
Joining our team means joining a mission - and a legacy. Your work directly supports animals receiving lifesaving care.
Make Your Expertise Matter
If you're excited to grow your skills and step into a role where your work directly supports animals and the people who love them, we'd love to meet you.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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