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Veterinary Assistant Receptionist Jobs in Silver Spring, MD

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Veterinary Assistant Receptionist information

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$10

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How much do veterinary assistant receptionist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for veterinary assistant receptionist in Silver Spring, MD is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $17.88 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities for a veterinary assistant receptionist?

As a Veterinary Assistant Receptionist, your daily responsibilities blend customer service with basic animal care. You'll greet clients, schedule appointments, manage phone calls, and process payments at the front desk. Additionally, you'll assist veterinary staff by preparing exam rooms, handling animals, and maintaining a clean, organized workspace. This role requires strong communication skills and the ability to multitask in a fast-paced, animal-focused environment.

What is a veterinary assistant receptionist?

Veterinary Assistant Receptionists are professionals who serve as the first point of contact for clients at veterinary clinics or animal hospitals. They handle administrative tasks such as scheduling appointments, answering phones, processing payments, and maintaining patient records. In addition, they often assist veterinary staff by providing basic animal care, preparing exam rooms, and helping with client education. Their role is essential in ensuring smooth clinic operations and providing excellent customer service to pet owners.

What are the key skills and qualifications needed to thrive as a veterinary assistant receptionist, and why are they important?

To thrive as a Veterinary Assistant Receptionist, you need a basic understanding of animal care, customer service skills, and often a high school diploma or equivalent. Familiarity with veterinary practice management software, appointment scheduling systems, and basic office equipment is typically required. Exceptional communication, multitasking, and compassion are crucial soft skills for handling clients and their pets effectively. These abilities ensure smooth clinic operations, positive client experiences, and efficient support for veterinary staff.

What is the difference between Veterinary Assistant Receptionist vs Veterinary Technician?

AspectVeterinary Assistant ReceptionistVeterinary Technician
CredentialsHigh school diploma or equivalent; on-the-job trainingAssociate degree in veterinary technology; certification required
Work EnvironmentFront desk, client communication, administrative tasksClinical setting, assisting with medical procedures
Employer & Industry UsageVeterinary clinics, animal hospitals, pet clinicsVeterinary clinics, hospitals, research facilities

The Veterinary Assistant Receptionist primarily handles client interactions and administrative duties, while the Veterinary Technician provides medical support and assists veterinarians with clinical tasks. Both roles are essential in veterinary practices but differ in responsibilities and required credentials.

What are popular job titles related to Veterinary Assistant Receptionist jobs in Silver Spring, MD? For Veterinary Assistant Receptionist jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Veterinary Assistant Receptionist jobs in Silver Spring, MD look for? The top searched job categories for Veterinary Assistant Receptionist jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Veterinary Assistant Receptionist jobs? Cities near Silver Spring, MD with the most Veterinary Assistant Receptionist job openings:
Veterinary Assistant Receptionist jobs near you
Infographic showing various Veterinary Assistant Receptionist job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,017 per year, or $16.4 per hour.

Veterinary Receptionist

National Veterinary Associates

Herndon, VA

$15.50 - $18.50/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

Job description

About Herndon Animal Medical Center

At Herndon Animal Medical Center, we believe great care starts with really knowing the pets and families we serve. Every visit is personal, not just a number on the schedule. Great medicine here starts with a great team: our doctors, technicians, assistants, and client service crew work together, and we've built a culture around communication, respect, and speaking up for the patient in front of you. If you bring a positive attitude, a strong work ethic, and genuine care for people and animals, you'll fit right in.

What You'll Be Doing

You're the first face clients see and the first voice they hear on the phone - which makes you one of the most important people in this building. Here's what that looks like day to day:

  • Greeting clients and patients like they matter, because they do (even the anxious dog dragging its owner backward through the door).
  • Answering phones and emails promptly and professionally, no one likes being put on hold forever.
  • Scheduling appointments, follow-ups, drop-offs, and rechecks so the day flows.
  • Handling check-ins, check-outs, payments, and the "wait, what's this charge for?" questions with patience.
  • Walking clients through estimates and care plans clearly and kindly - not just handing over a number and hoping for the best.
  • Making sure clients understand their pet's instructions, meds, and next steps before they walk out the door.
  • Keeping the medical team in the loop on schedule flow, patient needs, and anything a client mentioned that they should know.
  • Handling prescription refill requests and pharmacy communication as directed.
  • Keeping client and patient records accurate - details matter here.
  • Keeping the lobby clean, organized, and welcoming (first impressions count).
  • Pitching in on reminders, records requests, and the general admin stuff that keeps the hospital running.

 

Who We're Looking For

  • Experience in a vet hospital, medical office, or customer service role is a plus.
  • A strong communicator in person, on the phone, and in writing.
  • Friendly and professional, even when things get hectic.
  • Able to juggle multiple things at once without dropping the ball.
  • Comfortable with computers and scheduling software (or ready to learn a new system).
  • Able to handle sensitive or emotional client situations with compassion and a level head.
  • Team-first, reliable, and on time.
  • Comfortable being around dogs and cats in a hospital setting all day.

 

What You Get in Return

  • Competitive hourly pay based on experience.
  • Health, dental, and vision insurance.
  • 401(k) with company match.
  • Paid time off and paid holidays.
  • Continuing education support, because we want you leveling up.
  • Uniform allowance.
  • Employee pet care discounts (yes, for your own pets).
  • Real training and professional development, not just a binder you skim once.
  • A team that's got your back, focused on great care and great people.

Benefits may vary based on full-time or part-time status.

Schedule: Full-time & Part- time positions available; No nights or Weekends.

Location: In person - Herndon, VA

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About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

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