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Veterinary Account Manager Jobs in Washington (NOW HIRING)

Veterinary Assistant

Alexandria, VA · On-site

$18.40 - $23.51/hr

The Veterinary Assistant is a key member of the hospital team who supports and assists the ... It's a smart way to manage your budget and take care of your needs. * Health Savings Account (HSA)

Veterinary Assistant

Alexandria, VA · On-site

$18.40 - $23.51/hr

The Veterinary Assistant is a key member of the hospital team who supports and assists the ... It's a smart way to manage your budget and take care of your needs. * Health Savings Account (HSA)

Veterinary Assistant

Sterling, VA · On-site

$18.40 - $23.51/hr

Veterinary Assistant Careers at Banfield Pet Hospital of Sterling! We are looking for weekend ... It's a smart way to manage your budget and take care of your needs. * Health Savings Account (HSA)

Veterinary Assistant

Sterling, VA · On-site

$18.40 - $23.51/hr

Veterinary Assistant Careers at Banfield Pet Hospital of Sterling! We are looking for weekend ... It's a smart way to manage your budget and take care of your needs. * Health Savings Account (HSA)

Strong organizational and time-management abilities * Compassion for patients, clients, and ... Flexible Spending Account (full-time only) * 529 Savings Plan * Tuition Support Program (full-time ...

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Veterinary Account Manager information

What is a veterinary account manager?

A Veterinary Account Manager is a professional responsible for managing relationships between veterinary product or service providers and veterinary clinics or hospitals. They act as the main point of contact for clients, ensuring their needs are met and providing solutions to support veterinary practices. Their duties often include sales, account management, product education, and customer support. Veterinary Account Managers play a vital role in helping clinics access the latest products, technologies, and services to improve animal care.

What are the key skills and qualifications needed to thrive as a veterinary account manager?

Veterinary Account Managers need a background in animal health or life sciences, strong sales acumen, and experience in account management, often supported by a relevant degree. Familiarity with CRM software, sales analytics tools, and veterinary product databases is typically required. Outstanding interpersonal skills, relationship-building ability, and effective communication set top performers apart in this role. These skills are essential to drive sales growth, foster client loyalty, and address the unique needs of veterinary practices.

How does a veterinary account manager typically collaborate with veterinary clinics and suppliers to achieve sales goals?

A Veterinary Account Manager works closely with both veterinary clinics and suppliers to understand their needs and offer relevant products or services. This involves regular communication, conducting presentations or product demonstrations, and providing after-sales support. Building strong relationships is key, as account managers often act as the main point of contact, resolving issues and ensuring client satisfaction. They also collaborate internally with sales, marketing, and logistics teams to develop tailored solutions and achieve sales targets.

What is the difference between Veterinary Account Manager vs Veterinary Sales Representative?

AspectVeterinary Account ManagerVeterinary Sales Representative
CredentialsTypically requires a degree in veterinary medicine or related field, plus sales experienceOften requires a background in veterinary medicine or animal science, with sales training
Work EnvironmentClient-focused, managing existing accounts, providing support and solutionsPrimarily focused on promoting and selling products to new and existing clients
Employer & Industry UsageUsed by veterinary pharmaceutical and equipment companies to maintain client relationshipsCommonly employed by pharmaceutical companies to increase product sales

The Veterinary Account Manager primarily manages existing client relationships, offering support and tailored solutions, while the Veterinary Sales Representative focuses on promoting and selling products to both new and existing clients. Both roles require veterinary or related backgrounds but differ in their focus—relationship management versus sales growth.

What cities in Washington are hiring for Veterinary Account Manager jobs?

Cities in Washington with the most Veterinary Account Manager job openings:

Infographic showing various Veterinary Account Manager job openings in Washington as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Internal Medicine Veterinary Receptionist (Care Coordinator) - Veterinary Referral Associates

Gaithersburg, MD • On-site

Veterinary Referral Associates
51 - 200 employees

$20 - $27/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 24 days ago


Job description

PetVet Care Centers' Veterinary Referral Associates is currently seeking Internal Medicine Veterinary Receptionist (Care Coordinator) to join their team!
At PetVet Care Centers, our mission is to improve the lives of animals and people - providing exceptional and compassionate care at every stage - for all the moments that matter.
Because life is better with pets.
We deliver the Ultimate Care Experience - every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.
With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:
  • Local autonomy with national support
  • Career mobility and development opportunities
  • A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.
Position Overview
Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital. Within the veterinary field, this position aligns closely with roles often titled Veterinary Receptionist, Customer Service Representative, or Client Care Specialist.
Veterinary Referral Associates in Gaithersburg, MD has earned national recognition as one of the most established and respected specialty veterinary and emergency hospitals in the country - seeing cases from across Maryland and as far as Pennsylvania, with 24/7 emergency care available without an appointment every day of the year including holidays. The hospital is AAHA-accredited and offers an extraordinary breadth of specialty services including dermatology, internal medicine, oncology, surgery, diagnostic imaging, feline radioactive iodine hyperthyroid therapy, and a board-certified veterinary criticalist for life-threatening conditions
Key Responsibilities
  • Provides excellent customer service in-person, over the phone, and during high-stress situations.
  • Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
  • Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
  • Assists with medication pickups, inquiries, and provides information about services and products.
  • Inputs and manages data in practice management software, including billing and accounts.
  • Assists with retail sales, weighing pets, processing faxes, and maintaining records.
  • Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)
  • Applicants must be 18 years of age or older to be considered for this position
  • High school diploma or equivalent.
  • Prior experience in a veterinary hospital is required.
  • Minimum of 2 years of experience in fast-paced customer service, preferably in the veterinary/medical field.
  • Proficiency in working with high-volume multi-line phone systems.
  • Familiarity with common veterinary medical terminology and the ability to recognize signs and symptoms indicative of emergency patient conditions.

Preferred Skills (Nice to Have)
  • Excellent communication and client service skills with proper phone etiquette.
  • Strong team-oriented work approach.
  • Accurate handling of financial transactions.
  • Organized, and people-oriented.
  • Demonstrates sound decision-making and multitasking abilities in high-stress environments.
  • Comfortable working with animals.
  • Experience with Idexx Cornerstone software is a plus!

Schedule:
  • Monday-Friday, 8-hour shifts.
  • There will be an initial 90-day training period of various shift rotations which may include mornings, evenings, and weekends.
  • Regular schedule after training will be: Monday-Friday, 8-hour shifts.
  • Please note that shift schedules may change based on business needs, and you will be notified of any schedule adjustments in advance.

What We Offer
We care deeply about supporting our team members - professionally and personally. Benefits include:
  • Medical, dental, and vision insurance
  • Paid Parental Leave (birth, adoption, foster)
  • 401(k) with discretionary contribution
  • Team Member Pet Discounts
  • Emotional wellbeing support - including Calm app access and 24/7 EAP
  • CE stipends and career development resources
  • Grant Circle - a relief fund for team members facing personal hardship
  • Local hospital culture backed by national resources

Pay Range
$20-$27 USD
At PetVet Care Centers, we're committed to a Culture of Care - for pets, for the people who love them, and for the team members who make it all possible. With more than 400 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.
Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.
You care for pets. We care for you.
PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V
PetVet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.