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Veterans Customer Service Jobs in Oregon (NOW HIRING)

We are hiring for Customer Service Representatives in Portland, OR! Location: Portland, OR 97229 We ... veteran status, disability, sexual orientation, gender identity, genetic information or any ...

We are hiring for Customer Service Representatives in Portland, OR! Location: Portland, OR 97229 We ... veteran status, disability, sexual orientation, gender identity, genetic information or any ...

Customer Service Representative

Portland, OR · On-site

$18.70 - $21.44/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... veteran status, or disability in accordance with Executive Order 11246, Section 503 of the ...

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... veteran status, or disability in accordance with Executive Order 11246, Section 503 of the ...

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... veteran status, or disability in accordance with Executive Order 11246, Section 503 of the ...

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow ... Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We ...

As a Customer Service Advisor, you are often the first and last face our customers see. You will ... People of color, women, LGBTQIA+, veterans, and persons with disabilities are strongly encouraged ...

Customer Service Representative

Bend, OR · On-site

$18 - $19.47/hr

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader ... veteran status, or disability in accordance with Executive Order 11246, Section 503 of the ...

Showing results 21-40

Veterans Customer Service information

What is a veterans customer service representative?

Veterans Customer Service representatives are professionals who assist military veterans and their families by answering questions, resolving issues, and providing information about benefits, healthcare, and support services. They typically work for government agencies like the Department of Veterans Affairs or organizations that serve veterans. Their role involves handling inquiries via phone, email, or in person, ensuring veterans receive the assistance and resources they need. They must have a good understanding of veterans' programs and strong communication skills.

How does a veterans customer service representative typically collaborate with other departments to resolve client concerns?

Veterans Customer Service representatives often work closely with departments such as benefits administration, healthcare services, and claims processing to address veterans' inquiries and concerns efficiently. Collaboration usually involves sharing relevant information, escalating complex cases to subject matter experts, and participating in cross-functional meetings or case reviews. This teamwork ensures that veterans receive accurate and timely assistance, and helps representatives stay updated on policy changes and available resources. Strong communication and documentation skills are essential for facilitating smooth interdepartmental coordination.

What are the key skills and qualifications needed to thrive as a veterans customer service representative, and why are they important?

To thrive as a Veterans Customer Service Representative, you need knowledge of veterans’ benefits, strong problem-solving abilities, and experience with customer support, often backed by relevant training or military experience. Familiarity with case management systems, CRM software, and government databases is typically required. Exceptional empathy, active listening, and professionalism are crucial soft skills for supporting veterans and their families. These skills ensure accurate assistance, build trust, and provide veterans with the respect and support they deserve.

What is the difference between Veterans Customer Service vs Veterans Call Center Representative?

AspectVeterans Customer ServiceVeterans Call Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentOffice or remote; direct interaction with customersCall center setting; handling inbound/outbound calls
Employer & Industry UsageGovernment agencies, veteran services, retailGovernment agencies, telecommunications, healthcare
Common Search & Comparison IntentUnderstanding roles in veteran support and customer serviceComparing call center roles within veteran services

Veterans Customer Service roles focus on direct customer interactions, often in various settings, while Veterans Call Center Representatives primarily handle inbound and outbound calls in a call center environment. Both roles require similar credentials and serve veteran-related organizations, but they differ in work environment and daily tasks.

What are popular job titles related to Veterans Customer Service jobs in Oregon?

For Veterans Customer Service jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Veterans Customer Service jobs in Oregon look for?

The top searched job categories for Veterans Customer Service jobs in Oregon are:

Infographic showing various Veterans Customer Service job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Representative

SBM Management Services LP

Powell Butte, OR • On-site

$17 - $18/hr

Full-time

Re-posted 6 days ago


SBM Management Services rating

5.6

Company rating: 5.6 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

204th of 260 rated facilities management


Job description

Title:Customer Service RepresentativeJob Description:

Job Overview

The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.

Roles & Responsibilities

To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Perform janitorial duties

  • Perform all duties listed on the daily schedule

  • Operate motorized cleaning equipment

  • Maintain daily upkeep of assigned area

  • Report incidents and hazardous conditions to supervisor

  • Comply with safety rules, policies, and procedures

  • Perform work assignments in a team with other employees

  • Perform repetitive tasks

  • Maintain clean work area

  • Follow all protocols, company procedures, policies, and rules

  • Take direction and respond to supervision

  • Talk with lead, supervisor, co-workers, managers, and customers in a professional manner

  • Fill in during staff shortage

  • Support shift lead in completing punch-list items

  • Use proper personal protective equipment

  • Present a professional appearance and conduct

  • Understand customer service and satisfaction

  • Understand reporting systems, and of the environment

Qualification

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/ or Experience:No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.

Certificates, Licenses, Registrations: May be required to have a valid driver's license.Completed all safety and task training certification. May be required to be forklift certified.

Knowledge, Skills, and Abilities:

Bilingual a plus

Ability to read and interpret instructions, procedures, manuals, and other documents

Strong verbal and written communication skills.

Knowledge of cleaning methods and equipment and willing to share with team.

Knowledge of the upkeep and care of the cleaning equipment.

Knowledge of cleaning compounds and chemicals, and their safe, efficient use.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Physical Demands & Work Environment

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.

  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Compensation and Shift:

Monday-Friday:6:00 AM to 2:30 PM.

$17.00-$18.00 per hour

Benefits:

SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:

www.sbmmanagement.com/careers Careers - SBM

SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.


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