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Verizon Customer Service Jobs in Remote, OR (NOW HIRING)

Sales Consultant Part-Time

Bandon, OR · On-site

$40K - $64K/yr

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants ... Using your unique talents, passion for technology, and customer service skills, you will have the ...

Sales Consultant

Bandon, OR · On-site

$40K - $64K/yr

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants ... Using your unique talents, passion for technology, and customer service skills, you will have the ...

Verizon Customer Service information

See Remote, OR salary details

$9

$18

$26

How much do verizon customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for verizon customer service in Remote, OR is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Verizon Customer Service representative?

To thrive as a Verizon Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM systems, call center telephony, and Verizon's product suite is typically required. Patience, active listening, and a customer-focused attitude help representatives excel in resolving customer inquiries and concerns. These skills are crucial for maintaining customer satisfaction, loyalty, and positive brand reputation in a competitive telecom environment.

What are some common challenges faced by Verizon Customer Service representatives, and how are they supported in overcoming them?

Verizon Customer Service representatives often handle a high volume of inquiries, ranging from billing questions to technical troubleshooting. One common challenge is managing complex customer issues while maintaining a positive and efficient interaction. To support representatives, Verizon provides comprehensive training, ongoing coaching, and access to knowledge bases and support tools. Team leads and supervisors are available to assist with escalated situations, and there are clear escalation procedures to help resolve particularly difficult cases. This supportive environment helps representatives deliver excellent service and grow their problem-solving skills.

What is the difference between Verizon Customer Service vs Verizon Retail Sales Associate?

AspectVerizon Customer ServiceVerizon Retail Sales Associate
Primary RoleAssist customers with service issues, billing, and technical supportSell Verizon products, promote plans, and assist customers in-store
Work EnvironmentCall centers, customer support centers, remoteRetail stores, in-person customer interactions
Required SkillsCommunication, problem-solving, technical knowledgeSales skills, product knowledge, customer service
CertificationsNone specific, technical knowledge helpfulNone required, sales experience beneficial

While both roles involve customer interaction within Verizon, Verizon Customer Service focuses on resolving service issues and technical support remotely, whereas Verizon Retail Sales Associates work directly in stores selling products and plans. Understanding these differences helps job seekers find the right fit based on their skills and preferences.

Does Verizon Customer Service allow work from home?

Verizon Customer Service positions often offer remote work options, especially for roles involving phone support and online communication. Candidates typically need a reliable internet connection, a quiet workspace, and may undergo training remotely. Availability of work-from-home arrangements can vary by location and specific job requirements.

Does Verizon Customer Service offer remote customer service jobs?

Verizon Customer Service offers remote customer service positions that typically involve handling customer inquiries via phone, chat, or email. These roles often require good communication skills, a quiet work environment, and sometimes specific technical or customer service certifications. Remote jobs may have flexible schedules and require familiarity with customer management tools.

What are popular job titles related to Verizon Customer Service jobs in Remote, OR?

For Verizon Customer Service jobs in Remote, OR, the most frequently searched job titles are:

What job categories do people searching Verizon Customer Service jobs in Remote, OR look for?

The top searched job categories for Verizon Customer Service jobs in Remote, OR are:

Infographic showing various Verizon Customer Service job openings in Remote, OR as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,059 per year, or $18.8 per hour.

$40K - $64K/yr

Other

Retirement

Re-posted 28 days ago


Victra rating

5.3

Company rating: 5.3 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

23rd of 30 rated technology retailers


Job description

Sales Consultant 

 


Why Victra?

 

Victra is Verizon's largest premium retailer in the United States. We are seeking Sales Consultants who deliver world-class service to Every Guest. Every Time. From executing Victra's sales process to sharing your product knowledge, you will connect our guests to what matters most. You will be the face of Victra! We offer uncapped earning potential and endless opportunities for advancement. Our values of performance, collaboration, innovation, integrity, and celebration fuel our culture. 

Join our knowledgeable and dedicated team to connect technology to life in the most trustworthy, fun, and profitable way. 


What You Will be Doing..

 

As a part-time Victra Retail Sales Consultant, you'll have the chance to control your career in one of our retail stores. Using your unique talents, passion for technology, and customer service skills, you will have the power to create the ultimate in-store experience. In this role, you will: 

  • Achieve and exceed monthly sales goals. 
  •  work alongside peers and store leaders, learning and sharing ideas while serving customers and providing resolutions to issues. 
  • Be passionate guest advocate with the desire to be yourself when connecting and having fun doing it! 
  • Provide product benefits and solution recommendations through exceptional customer service to deliver what our customers need. 
  • Create personal connections with guests to make tech look simple. 
  • Foster a competitive drive and ability to succeed in a fast-paced sales environment.  
  • Assist with merchandising and operational functions. 

Why Work at Victra:  

  • Paid Training 
  • 401K Match 
  • 50% off Verizon Service 
  • Referral Bonus 
  • Frequent Contests 
  • Career Advancement Opportunities 
  • A comprehensive benefit list can be viewed here. Please note that all benefits are subject to the terms and conditions of the plan document or insurance policy. 

We are proud our sales consultants earn an average annual salary of $40,000 to $64,000, combining a base hourly rate plus uncapped commission. We provide paid training and a guaranteed ramp-up rate during your first 60 days of employment.


Employees in some states, as required by their state's law, will accrue and may roll-over sick time.


From a fun work environment to an inclusive culture to amazing benefits, VNation is all about being part of a team that invests in you. Click here to learn more! 

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we 'couldn't do it without someone like you. So, what do you say? 

 'Isn't it time you explored what could become the career move of a lifetime?  

We invite you to apply today!  

What we're looking for... 

  • High school diploma or GED. 
  • One or more years of customer service, preferably in a retail or sales environment. 
  • Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.  
  • At least 18 years of age 
  • Demonstrated experience communicating with customers to find solutions. 
  • Legally authorized to work in the United States 

Physical Requirements 

  • Ability to lift 10 pounds. 
  • Ability to stand for long periods of time. 

Training Requirements  

All Sales Consultants must attend and complete a four-day New Hire University (NHU) training program within 30 days of their official start date. This class may include overnight travel at the company's expense. Various online and computer-based training will be required throughout your employment with Victra. 

After you apply… 

You will be required to take a pre-hire assessment. It takes only 20 minutes or less to complete. If you’re selected to move forward, one of our recruiters or hiring managers will reach out to tell you more about the role and answer your questions. 

Equal Employment Opportunity 

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. , age, disability, or Veteran status. 


What Victra employees say

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VICTRA logo

About VICTRA

Sourced by ZipRecruiter

Victra, headquartered in Raleigh, NC, US, is the largest Verizon Authorized Retailer in the United States. The company operates within the telecommunications industry, offering customers an array of Verizon-branded products and services such as smartphones, tablets, and wireless connectivity plans. The company was established with a mission to become the top dealer of professional wireless solutions. Victra strives to offer the latest in device and connectivity options while providing an exceptional in-store customer experience.

Industry

Electronics and appliance stores

Company size

5,001 - 10,000 Employees

Headquarters location

Raleigh, NC, US

Year founded

1996