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Verint Jobs in Washington (NOW HIRING)

At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our ...

At Verint, we set the standard for understanding the unique fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our ...

The Integration Tester is responsible for validating and testing integrations across Amazon Connect, AWS Bedrock, Amazon Kinesis, Salesforce, Verint, and related AWS GovCloud services within a ...

The Integration Tester is responsible for validating and testing integrations across Amazon Connect, AWS Bedrock, Amazon Kinesis, Salesforce, Verint, and related AWS GovCloud services within a ...

The engineer also integrates AI outputs with Verint for quality management and configures Kinesis data feeds for the Post Call Analysis dashboards. Key Responsibilities * Develop and maintain AWS ...

Collaborate with the Integration Engineer to ensure Bedrock inference outputs are properly formatted for delivery to Salesforce (via Lambda and Platform Events) and to Verint * Monitor model ...

Verint information

See Washington salary details

$43.6K

$110.5K

$195.4K

How much do verint jobs pay per year?

As of Aug 8, 2026, the average yearly pay for verint in Washington is $110,514.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $150,100.00 per year, depending on experience, location, and employer.

What is a Verint?

A Verint job typically refers to a role at Verint Systems, a company specializing in customer engagement, security intelligence, and workforce optimization solutions. Jobs at Verint can range from software development and data analysis to sales, consulting, and customer support. Employees at Verint work on AI-driven analytics, call center solutions, fraud detection, and other technologies that help organizations improve efficiency and security. Positions may require expertise in software engineering, machine learning, business analytics, or cybersecurity, depending on the role.

What are the key skills and qualifications needed to thrive in the Verint position, and why are they important?

To thrive as a Verint Specialist, you need expertise in call center analytics, workforce optimization, and strong problem-solving abilities, often requiring a background in IT or business operations. Familiarity with Verint software suites, data analysis tools, and relevant certifications such as Verint Certified Professional are highly valued. Excellent communication, analytical thinking, and project management skills help professionals interact effectively with technical and non-technical teams. These capabilities ensure successful implementation, optimization, and support of Verint solutions, driving organizational efficiency and customer experience.

What are some typical challenges faced by Verint specialists, and how can they be managed effectively?

Verint Specialists commonly encounter challenges such as integrating Verint solutions with existing systems, ensuring user adoption, and managing complex data analytics tasks. These challenges can be managed by staying up-to-date with the latest Verint updates, closely collaborating with IT and operational teams, and providing comprehensive training to end-users. Proactive communication, ongoing support, and process documentation also contribute significantly to navigating these hurdles. Companies often value specialists who take a consultative approach to problem-solving and help drive continuous improvement across customer engagement and workforce optimization processes.

What are popular job titles related to Verint jobs in Washington? For Verint jobs in Washington, the most frequently searched job titles are:
Infographic showing various Verint job openings in Washington as of August 2026, with employment types broken down into 92% Full Time, 1% Temporary, and 7% Contract. Highlights an 68% Physical, 8% Hybrid, and 24% Remote job distribution, with an average salary of $110,514 per year, or $53.1 per hour.

Verint System Administrator

Interon IT Solutions

Chantilly, VA โ€ข Remote

Full-time

Re-posted 10 days ago


Job description

Job Title: Verint System Administrator

Job Summary

The Verint System Administrator is responsible for the installation, configuration, maintenance, and optimization of Verint systems and supporting infrastructure. This role ensures high availability, performance, and compliance of the Verint environment, enabling secure and reliable voice and screen recording across the enterprise. The administrator will work closely with IT Infrastructure, Networking, Security, and Operations teams to support business-critical systems and maintain overall platform stability.

Key Responsibilities

Verint Platform Administration

  • Administer, configure, and maintain Verint servers, applications, and related components
  • Monitor system performance, recording health, storage utilization, and application availability
  • Perform routine audits of data retention policies and system logs
  • Apply Verint patches, hotfixes, and version upgrades in coordination with vendor support

System Maintenance & Support

  • Troubleshoot Verint platform issues including outages, integration failures, and performance degradation
  • Provide Tier 2 / Tier 3 support for Verint-related incidents and escalations
  • Manage storage tiers, archiving processes, and retention schedules to meet compliance requirements
  • Ensure backup and disaster recovery configurations are properly implemented and maintained

Integrations & Infrastructure

  • Support and maintain integrations with voice platforms such as SIP, VoIP, PBX, and SBCs
  • Work with network and telecom teams to validate call flows, routing, and trunk configurations impacting recording
  • Monitor Windows Server OS health, security patches, and hardware performance
  • Support multi-server, clustered, and redundant Verint environments

Security & Compliance

  • Ensure Verint systems comply with organizational security standards and regulatory requirements (PCI, SOX, HIPAA, FINRA, as applicable)
  • Manage user access, roles, permissions, and audit logging
  • Support legal hold requests, retention enforcement, and compliance-related exports

Documentation & Process Management

  • Develop and maintain system documentation, SOPs, runbooks, and architecture diagrams
  • Create knowledge articles for support teams and operational partners
  • Participate in incident response, root cause analysis, and continuous improvement initiatives

Qualifications

Required

  • 3–5+ years of experience administering enterprise systems, contact center platforms, or recording solutions
  • Hands-on experience with Verint platforms (WFO, Playback, Impact 360; versions v15.x / v7.x preferred)
  • Strong experience with Windows Server environments
  • Working knowledge of SQL Server (basic queries, logs, and troubleshooting)
  • Understanding of VoIP/SIP technologies, call routing, SBCs, and telephony protocols
  • Experience supporting multi-server, clustered, or high-availability environments
  • Strong troubleshooting, analytical, and documentation skills

Preferred

  • Experience with Verint Centralized Management (CM)
  • Familiarity with cloud or hybrid Verint deployments
  • Experience with VMware or other virtualization platforms
  • Scripting experience (PowerShell preferred; Python a plus)
  • Verint certifications or formal training

Soft Skills

  • Strong communication and collaboration skills
  • Ability to manage multiple incidents and prioritize effectively
  • Comfortable working in compliance-driven environments
  • Detail-oriented with a customer-focused approach