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Venue Operations Manager Jobs in Springfield, MA

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Venue Operations Manager information

See Springfield, MA salary details

$30.9K

$63.2K

$118.1K

How much do venue operations manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for venue operations manager in Springfield, MA is $63,234.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,200.00 per year, depending on experience, location, and employer.

What is a venue operations manager?

Venue Operations Managers are responsible for overseeing the daily operations of event venues such as stadiums, theaters, or conference centers. Their duties typically include managing staff, coordinating event logistics, ensuring safety and compliance, and maintaining the facility. They work closely with event organizers, vendors, and security teams to ensure events run smoothly. Strong organizational, leadership, and problem-solving skills are essential for this role.

What skills and qualifications are needed to thrive as a venue operations manager?

To thrive as a Venue Operations Manager, you need strong organizational abilities, leadership skills, and experience in facility management, often supported by a degree in hospitality, business, or a related field. Familiarity with venue management software, scheduling systems, and compliance with health and safety regulations is typically required. Excellent problem-solving, communication, and customer service skills help you effectively lead teams and ensure smooth event execution. These competencies are crucial for maintaining operational efficiency, guest satisfaction, and the overall success of venue events.

What are common challenges a venue operations manager faces during large-scale events, and how can they address them?

Venue Operations Managers often encounter challenges such as coordinating multiple vendors, ensuring smooth crowd flow, and responding to unforeseen issues like technical malfunctions or safety concerns during large-scale events. Effective communication, detailed pre-event planning, and having contingency protocols in place are key strategies for managing these challenges. Building strong relationships with staff and vendors, conducting thorough walkthroughs, and maintaining flexibility help ensure events run smoothly and safely for all attendees.

What is the difference between Venue Operations Manager vs Event Coordinator?

AspectVenue Operations ManagerEvent Coordinator
Primary FocusOversees daily venue operations, maintenance, staff management, and safety protocolsPlans, organizes, and executes specific events at the venue
CredentialsExperience in facility management, certifications in safety or operationsEvent planning experience, certifications in event management or hospitality
Work EnvironmentVenue management offices, operational areas, staff supervisionEvent sites, client meetings, vendor coordination
Industry UsageHotels, stadiums, convention centers, entertainment venuesWeddings, conferences, festivals, corporate events

The Venue Operations Manager focuses on the overall management and safety of the venue, ensuring smooth daily operations. In contrast, the Event Coordinator handles the planning and execution of individual events within the venue. Both roles require strong organizational skills, but their responsibilities and daily tasks differ significantly.

What job categories do people searching Venue Operations Manager jobs in Springfield, MA look for?

The top searched job categories for Venue Operations Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Venue Operations Manager jobs?

Cities near Springfield, MA with the most Venue Operations Manager job openings:

Venue Operations Manager jobs near you
Infographic showing various Venue Operations Manager job openings in Springfield, MA as of September 2026, with employment types broken down into 79% Full Time, 13% Part Time, and 8% Contract. Highlights an 100% In-person job distribution, with an average salary of $63,234 per year, or $30.4 per hour.

Off Duty Officer - Retail PT

Security Industry Specialists, Inc.

South Windsor, CT • On-site

$40/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Security Industry Specialists rating

7.9

Company rating: 7.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

16th of 119 rated security

Job description

About the role:
The Off-Duty Officer (ODO) provides a safe and secure environment for the client. The focus of the ODO is specialized client management with a focus on advanced planning, threat assessment, and problem-solving. Management can be implemented through one-on-one security protection, residential protection, and/or an elaborate tracking or monitoring system. The ODO team is chosen from a cross-section of Federal, State, and local law enforcement to provide security services ranging from Fortune 500 companies to entertainment industry executives, major special events, and any other type of venue requiring a secure presence. The ODO reports to the Operations Manager.
The Off Duty Officer (ODO) supports all divisions of the company, including but not limited to Retail, Special Operations, and Operations
In this role, your responsibilities will be:
• Must be flexible and possess the ability to function in stressful situations
• Ability to work independently and provide exceptional customer service to our clients
• Build a safe and friendly setting for visitors and clients in a professional manner, as well as safeguarding client assets
• Observe for unusual activity and respond immediately and safely to emergency situations on-site
• Investigation and surveillance support
• Product escort
• Executive protection
• Perform other related duties as required
As a candidate, you must have:
• Bachelor's degree or equivalent experience
• Three plus years of law enforcement experience
• Active/retired law enforcement
• POST certification
• Active CCW and Exposed Firearms permits
• Proof of annual firearms requalification OR annual firearms training course
• Complete and maintain state guard certification as prescribed by presiding state law, as well as all client-requested certification; all documentation and fees are the responsibility of the employee unless otherwise noted
• Must be a dependable team player with business maturity and enthusiasm, with the ability to deliver a high level of customer service
• Domestic and/or International Travel up to 50% of time may be required
• Have flexibility to work any shifts on any day of the week (Mon-Sun) and willingness to assist the team with overtime when needed
We offer:
• $40 per hour
• Health, Dental, Vision, and 401 (k) for eligible employees
• Paid Time Off including Sick/Safe Time
• A dynamic and challenging work environment with opportunity for growth
Private Detective #A-2499
Security Agency #AS-2503
Security Industry Specialists, Inc. is an Equal Opportunity Employer

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