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Venue Manager Jobs in Raleigh, NC (NOW HIRING)

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Venue Manager information

See Raleigh, NC salary details

$28.2K

$57K

$79.2K

How much do venue manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for venue manager in Raleigh, NC is $57,043.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,700.00 and $63,200.00 per year, depending on experience, location, and employer.

What does a venue manager do?

A Venue Manager is responsible for overseeing the daily operations of an event space, such as a concert hall, conference center, or sports arena. Their duties include coordinating events, managing staff, ensuring the facility is safe and well-maintained, and handling bookings and client relations. They also work to ensure that events run smoothly and that guests have a positive experience. Effective communication, organizational, and problem-solving skills are essential for this role.

What do you need to be a venue manager?

To become a venue manager, you typically need experience in event planning, hospitality, or facility management, along with strong organizational and leadership skills. A high school diploma is usually required, and some employers prefer candidates with a bachelor's degree or relevant certifications. Knowledge of scheduling software and the ability to handle multiple tasks are also important.

What is the difference between Venue Manager vs Event Coordinator?

AspectVenue ManagerEvent Coordinator
Primary RoleOversees the daily operations of a venue, including maintenance, staffing, and safetyPlans, organizes, and executes specific events at venues
Required CredentialsExperience in facility management, hospitality, or related fields; certifications varyEvent planning experience; certifications like CMP or CSEP beneficial
Work EnvironmentVenue premises, often with operational and administrative dutiesOff-site and on-site event locations, focusing on coordination and logistics
Industry UsageCommon in hospitality, entertainment, and sports industriesCommon in event planning, corporate events, and social functions

While both roles are integral to event success, a Venue Manager focuses on the overall management of the venue itself, ensuring smooth daily operations. An Event Coordinator specializes in planning and executing specific events within the venue. Understanding these differences helps in choosing the right career path or job search focus.

What are some common challenges a venue manager faces when coordinating multiple events simultaneously?

As a Venue Manager, juggling multiple events at the same time can be challenging due to overlapping schedules, varying client expectations, and the need for smooth transitions between events. Effective time management, clear communication with staff and clients, and meticulous attention to logistics are crucial for success. Being proactive in anticipating potential issues and quickly resolving last-minute changes are important skills that help ensure each event runs smoothly and meets client satisfaction.

What are the key skills and qualifications needed to thrive as a venue manager, and why are they important?

To thrive as a Venue Manager, you need expertise in event planning, operations management, and customer service, often supported by a degree in hospitality or business administration. Familiarity with event management software, budgeting tools, and facility maintenance systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills set top performers apart in this role. These skills ensure seamless event execution, satisfied clients, and efficient venue operations in a dynamic environment.

What is a venue manager?

A Venue Manager is a coordinator that is responsible for events set at a large venue. Venue managers often work at theatres, concert halls, banquet halls, wedding venues, and conference centers. They may also work for a hotel property that features large conference rooms or other meeting spaces. As a venue manager, your duties revolve around managing the staff responsible for cleaning, setting up, and running these events. You are responsible for handling the booking process for both customers and vendors needed to supply additional amenities such as catered food service, audio video equipment, and other items required for presentations.

More about Venue Manager jobs
What are the most commonly searched types of Venue jobs in Raleigh, NC? The most popular types of Venue jobs in Raleigh, NC are:
What job categories do people searching Venue Manager jobs in Raleigh, NC look for? The top searched job categories for Venue Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Venue Manager jobs? Cities near Raleigh, NC with the most Venue Manager job openings:
Venue Manager jobs near you
Infographic showing various Venue Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $57,043 per year, or $27.4 per hour.

Member Experience Manager | Full-Time | Carolina Club UNC Alumni

Oak View Group

Chapel Hill, NC • On-site

$55K - $75K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

22nd of 36 rated event venues

Job description

Oak View Group
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.
Position Summary
The Member Experience Manager plays a pivotal role in curating and enhancing the unique culture of our alumni social club, driving member engagement, and fostering growth. This leadership position oversees all aspects of member experience, from onboarding new members to maintaining ongoing member satisfaction through targeted programming and personalized service.
This role pays an annual salary of $55,000-$75,000 and is bonus eligible.
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).
This position will remain open until October 30, 2026.
About the Venue
The Carolina Club provides a home where alumni, friends of the university and the Chapel Hill community meet in the spirit of fellowship and camaraderie. The lives of our members are enriched through gracious hospitality & philanthropic values.
Responsibilities
Club Programming:
  • Design and oversee the execution of engaging, relevant events and experiences tailored to the interests of various member segments, in alignment with the club's standards of excellence and lifestyle expectations.
  • Design and execute meaningful programs that reflect the club's unique identity, membership needs, and brand positioning.
  • Oversee the planning of all member events and programs, incorporating feedback from members and committees.
Member Communications:
  • Develop and implement a comprehensive, multi-channel communication strategy that elevates and promotes the Club experience.
  • Ensure consistent messaging and storytelling to deepen member engagement and connection to the club.
Member Journey & Retention:
  • Lead the strategy for member engagement, retention, and satisfaction by closely monitoring member interactions, journey tracking, key performance indicators (KPIs) and member forecasting.
New Member Onboarding:
  • Oversee the entire onboarding process, including personalized welcome experiences, fostering connections within the club, gathering member intelligence, and ensuring name recognition and engagement from day one.
Team Leadership:
  • Manage and develop the Member Experience team, including hiring, training, and overseeing the Member Experience Coordinator and Concierge staff.
  • Lead and guide the Member Experience Team in the implementation of the strategic membership experience plan.
Data Analytics and Reporting:
  • Drive both quantitative goals, such as membership growth, and qualitative objectives, such as enhancing the overall member experience.
  • Using club data,manage budgeting processes, including forecasting for membership dues, resignations, and downgrades.
  • Lead project management, budget oversight, and ensure that all member-focused initiatives are delivered with the highest standard of service.
Qualifications
  • A bachelor's degree with a focus in business, communications, marketing, public relations, hospitality management, or a related field is required.
  • 3-5 years of experience in hospitality, customer relations, or marketing and communications. Preferred experience in member experience management, ideally within luxury, hospitality, or exclusive club environments.
  • Experience in event planning, creating memorable experiences that align with company values and meet high member expectations.
  • Previous roles in sales, relationship management, food and beverage operations, customer service, membership associations, or fundraising preferred.
  • Experience in leading a team or managing projects to successful outcomes.
  • Proficient in Microsoft Office applications, including Word, Outlook, and Excel.
  • Proficient in CRM, Canva, and Social Media Marketing.
  • Strong analytical skills to forecast needs and track engagement metrics and drive growth strategies. Familiarity with CRM platforms, such as Salesforce, is required.
  • Due to the nature of the Social Club schedule, attendance is required on nights and weekends for large-scale events, which may include holidays.
  • This position is required to be onsite.

Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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