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Vendor Operations Manager Jobs in Whitby, ON (NOW HIRING)

Oversee procurement operations and controls around vendor spending commitments, enforcing policy ... Proven experience managing end-to-end vendor onboarding, vendor master data governance, and ...

Sales Operations Manager Reports to: Chief Revenue Officer (CRO) Location: Toronto, Hybrid About Us ... We exist to modernize the way that vendors and property managers work together. We do this by ...

Professionally interact with tenants, vendors, and guests, ensuring responsive service and a high ... and operations manuals including Fire Safety Plan, Emergency Management Plan, Disaster Plan ...

The Operations Manager will be the expert on Standard Operating Procedures, systems/tools and ... Uphold the Boutique maintenance standards by communicating with contractors/vendors, management/IT ...

The Operations Manager will be the expert on Standard Operating Procedures, systems/tools and ... Uphold the Boutique maintenance standards by communicating with contractors/vendors, management/IT ...

Vendor Manager III

Toronto, ON ยท On-site

CA$96K - CA$136K/yr

As part of our Vendor Management function, you will play a key role in supporting the Bank's risk ... operational risk, information security, privacy, business continuity) * Identify and escalate ...

Operational Support Support the onboarding, ongoing management, and offboarding of third-party vendors in accordance with FNZ's policies. Maintain accurate and up-to-date records in vendor management ...

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Vendor Operations Manager information

What are the key skills and qualifications needed to thrive as a vendor operations manager, and why are they important?

To thrive as a Vendor Operations Manager, you need expertise in supply chain management, contract negotiation, and vendor relationship management, often supported by a business degree or relevant certification. Familiarity with procurement software, ERP systems, and compliance tools is typically required. Strong communication, analytical thinking, and problem-solving abilities set outstanding professionals apart in this role. These skills ensure efficient operations, cost control, and strong vendor partnerships, directly impacting organizational performance.

How does a vendor operations manager typically collaborate with internal teams to ensure seamless vendor performance?

Vendor Operations Managers frequently work cross-functionally with procurement, finance, and supply chain teams to align vendor capabilities with organizational goals. This involves regular meetings to review vendor performance metrics, address any supply issues, and coordinate on contract negotiations or compliance requirements. Effective communication and problem-solving skills are key, as the role often serves as the bridge between external vendors and internal stakeholders. By fostering strong relationships and clear expectations, Vendor Operations Managers help ensure that vendors consistently deliver quality and value.

What is a vendor operations manager?

Vendor Operations Managers are professionals responsible for overseeing and managing relationships with external vendors or suppliers. They ensure that vendors meet company standards for quality, cost, and delivery, and often handle contract negotiations, performance monitoring, and issue resolution. These managers work closely with internal teams to align vendor services with business objectives and may also be involved in sourcing new vendors as needed. Their goal is to optimize vendor performance and maintain strong, mutually beneficial partnerships.

What is the difference between Vendor Operations Manager vs Vendor Account Manager?

AspectVendor Operations ManagerVendor Account Manager
Primary FocusOversees vendor processes, logistics, and operational efficiencyManages client/vendor relationships and account satisfaction
ResponsibilitiesStreamlining vendor workflows, compliance, and performance metricsBuilding relationships, negotiating contracts, and ensuring client needs are met
Work EnvironmentOperations teams, logistics, supply chainSales, client services, account management
Required SkillsProcess management, logistics, vendor complianceCommunication, relationship building, negotiation

The Vendor Operations Manager primarily focuses on optimizing vendor processes and operational efficiency, while the Vendor Account Manager emphasizes maintaining strong client/vendor relationships and ensuring customer satisfaction. Both roles are essential in vendor management but serve different functions within the supply chain and client service spectrum.

What are popular job titles related to Vendor Operations Manager jobs in Whitby, ON?

For Vendor Operations Manager jobs in Whitby, ON, the most frequently searched job titles are:

What job categories do people searching Vendor Operations Manager jobs in Whitby, ON look for?

The top searched job categories for Vendor Operations Manager jobs in Whitby, ON are:

What cities near Whitby, ON are hiring for Vendor Operations Manager jobs?

Cities near Whitby, ON with the most Vendor Operations Manager job openings:

Infographic showing various Vendor Operations Manager job openings in Whitby, ON as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

CA$73K - CA$92K/yr

Full-time

Re-posted 28 days ago


Job description

SUMMARYย ย 

The Vendor Managerย isย responsible for the maintenance and enhancement of The Vendor Management System and performance activityย related to vendor operations, efficiencyย and risk.ย  Specificย responsibilitiesย include but are not limited to oversight and governance of vendor performance measurement and management, deployment of vendor performance score cardsย asย wellย asย organization and facilitation of the cross-clientย Supplier Businessย Review process.

In addition, the individualย in thisย role isย also responsible to ensureย appropriate actions, plansย and follow-up activity is in place to driveย improved vendor performance.ย  Thisย individual willย proactivelyย monitor strategic suppliers' service deliveryย activities, prioritizingย and escalating accordinglyย to functional and senior leadership to ensure client brand protection,ย compliance to obligationsย and timelyย execution of deliverables.

The Vendor Manager implements and oversees process improvement initiatives of Procurement activities.

KEY DUTIES & RESPONSIBILITIESย ย 

Planning and Scheduling

  • Schedules Supplier Business Reviews, collects and prepares data, decks and maintains action register
  • Develops, recommends and facilitates Vendor Performance improvement plansย 
  • Engages with vendors and Sourcing/SCA teams to ensure requirements are maintained
  • Timely Vendor Payment - engages with Vendors and Finance/FSSC to ensure requirements are maintained
  • Work order Closure - engages with Finance/Operations Centre and Vendors to ensure requirements are maintained
  • Vendor Training - engages with Operations and Vendors to ensure requirements are maintained, monitors and reports results

Vendor Qualification

Continuous Improvement

  • Leadsย the identification and implementation of performance metricsย to measure supplier performance
  • Leads supplier performance measurement and management
  • Handles escalations and manage dispute resolution processย 
  • Innovation - engages with Operations/Sourcing/Finance to monitor and report results
  • Providesย Vendor Management and Realย Suite subject matter expertise
  • Works in collaboration with Facility Management Office in deployment of new programs with vendors
  • Effectively manages relationship with external partners is integral in ensuring continued service delivery and customer satisfaction
  • Special rojects as assignedย 

KNOWLEDGE & SKILLSย 

  • College diploma in related field with 3-5 years of demonstrated experience in Facility Management services
  • Solid understanding of Vendor Management concepts and best practices
  • Proven experience developing and managing successful relationships with vendors/suppliers, including providing feedback on performance metrics and deliverables
  • Understanding of contract law including the completion of related courses, and the proven ability to draft, edit and review complex services contracts
  • Strong verbal and written communications skills in both English & French (bi-lingual) is an asset
  • Superior organizational, prioritization and time management skills
  • Excellent problem solving, strategic thinking and planning and decision-making skills
  • Provenย ability to analyze complex, often ambiguous,ย data and produce comprehensiveย recommendations and proposals
  • High degree of business ethics and accountability.

Licenses and/or Professional Accreditation

  • Professional designation in Supply Chain Management or equivalent is an asset (SCMP/CPP, ISM)

This is a regular, full-time position with a salary range of $73,600 - $92,000 per annum. The starting salary will be based on the successful candidate's competencies, including but not limited to experience, education, professional designations and performance related to this role.ย 


#LI-Hybridย 

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for a future vacancy.BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600 million square feet across several markets including government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare and cloud enterprise. In addition to managing a diverse portfolio of corporate offices, retail, colleges, hospitals and industrial assets, BGIS is a world leader in the management of data centers and other critical environments.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric if our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!ย 

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askPC@bgis.com. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant's accessibility needs due to disability.