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Vehicle Damage Appraiser Jobs (NOW HIRING)

CarMax, Inc.

Vehicle Condition Assessor

Maple Shade, NJ · On-site

$21.86 - $24.61/hr

Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies. * Assist with inventory management, customer transfers, and lot merchandising as needed.

Carmax

Vehicle Condition Assessor

Federal Heights, CO · On-site

$18.70 - $29.90/hr

Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies. * Assist with inventory management, customer transfers, and lot merchandising as needed.

thg

Claims - Auto Field Appraiser

Springfield, MA · On-site

Responsibilities include physical inspection of vehicle damage, written documentation of damage, appraisal of repair costs, negotiation of cost-effective repair alternatives according to Company ...

thg

Claims - Auto Field Appraiser

Worcester, MA

Responsibilities include physical inspection of vehicle damage, written documentation of damage, appraisal of repair costs, negotiation of cost-effective repair alternatives according to Company ...

State Farm

Claims Appraiser - Auto Estimatics

Houston, TX · On-site

$64K - $91K/yr

Evaluating bid content and photo documentation, vehicle damage, and causation issues * Answering ... Motor Vehicle Physical Damage Appraiser License * CCC One and/or Mitchell knowledge * I-CAR ...

State Farm

Claims Appraiser - Auto Estimatics

Houston, TX · On-site

$64K - $91K/yr

Evaluating bid content and photo documentation, vehicle damage, and causation issues * Answering ... Motor Vehicle Physical Damage Appraiser License * CCC One and/or Mitchell knowledge * I-CAR ...

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Vehicle Damage Appraiser information

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How much do vehicle damage appraiser jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for vehicle damage appraiser in the United States is $27.74, according to ZipRecruiter salary data. Most workers in this role earn between $26.44 and $28.85 per hour, depending on experience, location, and employer.

What does a vehicle damage appraiser do?

A Vehicle Damage Appraiser evaluates the extent of damage to vehicles after accidents or incidents and estimates the cost of repairs. They inspect vehicles, review photos or reports, and use specialized software to calculate repair costs. Appraisers work closely with insurance companies, repair shops, and sometimes vehicle owners to ensure accurate and fair assessments. Their work helps determine insurance payouts and guides the repair process.

What does a vehicle damage appraiser do?

As a vehicle damage appraiser, your duties are to inspect damage to cars, trucks, heavy-duty equipment, boats, or other vehicles on behalf of an insurance company. Your responsibilities are to meet with customers, inspect the claims, document the damage you find and determine whether it is covered under specific insurance policies, and provide estimates for repairs and payouts to the customer. You recommend courses of action and costs to claims adjusters and other insurance professionals who analyze your reports to make a final assessment about payments.

What is the difference between Vehicle Damage Appraiser vs Auto Body Technician?

AspectVehicle Damage AppraiserAuto Body Technician
CredentialsInsurance certifications, state licensingTechnical training, ASE certifications
Work EnvironmentInsurance offices, vehicle inspectionsAuto repair shops, collision centers
Employer & IndustryInsurance companies, claims adjustersAuto repair shops, collision repair industry

Vehicle Damage Appraisers evaluate vehicle damage to determine repair costs and insurance claims, often working in insurance offices. Auto Body Technicians repair and restore vehicles after damage, working directly in repair shops. While both roles require technical knowledge, the appraiser focuses on assessment and estimation, whereas the technician performs repairs.

What are the key skills and qualifications needed to thrive as a vehicle damage appraiser, and why are they important?

To thrive as a Vehicle Damage Appraiser, you need a solid understanding of automotive repair, insurance processes, and damage assessment, often supported by relevant certifications or training in auto estimating. Familiarity with estimating software like CCC ONE, Audatex, and Mitchell, as well as digital imaging tools, is typically required. Strong attention to detail, negotiation skills, and effective communication help you interact with customers, repair shops, and insurance adjusters. These skills ensure accurate damage estimates, efficient claims processing, and customer satisfaction in a competitive industry.

How does a vehicle damage appraiser typically collaborate with insurance adjusters and repair shops during the claims process?

Vehicle Damage Appraisers often serve as a critical link between insurance adjusters and auto repair shops. They inspect damaged vehicles, prepare detailed estimates, and communicate findings to both parties to ensure that repairs meet industry standards and policy guidelines. Clear and timely communication is essential, as appraisers may need to negotiate costs, clarify coverage, and address discrepancies between repair shop recommendations and insurance policies. This collaborative approach helps expedite claims, minimizes customer inconvenience, and ensures both cost-effectiveness and quality repairs.
More about Vehicle Damage Appraiser jobs
What cities are hiring for Vehicle Damage Appraiser jobs? Cities with the most Vehicle Damage Appraiser job openings:
What states have the most Vehicle Damage Appraiser jobs? States with the most job openings for Vehicle Damage Appraiser jobs include:
What are popular job titles related to Vehicle Damage Appraiser jobs? For Vehicle Damage Appraiser jobs, the most frequently searched job titles are:
Vehicle Damage Appraiser jobs near you
Infographic showing various Vehicle Damage Appraiser job openings in the United States as of August 2026, with employment types broken down into 58% Full Time, 40% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $57,689 per year, or $27.7 per hour.

Vehicle Condition Assessor

CarMax, Inc.

Maple Shade, NJ • On-site

$21.86 - $24.61/hr

Full-time

PTO

Posted 9 days ago

CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 371 frontline employees who took The Breakroom Quiz

24th of 731 rated retailers

Job description

6011 - Maple Shade - 531 Route 38 West, Maple Shade Twp, New Jersey, 08052
CarMax, the way your career should be!
Position Overview
As a Vehicle Condition Assessor (VCA), you will play a critical role in delivering exceptional customer experiences by accurately assessing and documenting vehicle conditions for appraisals. Your work ensures quality, transparency, and efficiency in inventory management, directly impacting customer satisfaction. In this role, you'll collaborate with Buyers, Senior Buyers, and Purchasing Managers, assist with lot merchandising, and support wholesale auction operations. If you have a passion for detail and enjoy working in a dynamic environment, this position offers an opportunity to make a meaningful impact every day.
Why CarMax?
At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.
Role Responsibilities
  • Conduct accurate vehicle assessments, documenting cosmetic and mechanical conditions for appraisal analysis.
  • Ensure accurate optioning of vehicles during assessments and inventory updates.
  • Perform high-quality imaging of wholesale vehicles for CarMax websites and support wholesale auction preparation and operations.
  • Complete vehicle secures and confirmations, verifying appraisal details and resolving discrepancies.
  • Assist with inventory management, customer transfers, and lot merchandising as needed.
  • Collaborate with team members and assist with onboarding new associates to maintain operational excellence.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications
  • Ability to deliver exceptional customer service and collaborate across departments.
  • Skilled in following standardized processes and maintaining accurate records.
  • Strong communication skills for effective interaction with internal and external customers.
  • Ability to multi-task in a fast-paced environment and work independently.
  • Valid driver's license and willingness to work outdoors in varying weather conditions.
  • Flexibility to work nights, weekends, and holidays as need and physical ability for walking, bending, kneeling, and standing for extended periods.
  • Commitment to CarMax policies and professional appearance standards.

Preferred Qualifications
  • Experience in vehicle assessments or a related automotive field is a plus.

About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
The hourly rate for this position is:
$21.86 - $24.61
Benefits:
Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.
Associates that are considered full-time hourly or commission/incentive eligible:
  • To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
  • For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
For more details about benefits, please visit our CarMax Benefits website.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

What CarMax employees say

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About CarMax

Sourced by ZipRecruiter

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

Industry

Automobile dealers and finance and insurance

Company size

10,000+ Employees

Headquarters location

Henrico, VA, US

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