ZipRecruiter

Log In

1

Vector Customer Service Jobs in Connecticut (NOW HIRING)

Sidmans

Google CCAI Expert

East Hartford, CT · On-site

... center services built on CCAI and Google Cloud Platform that process real-time customer ... Define reference architectures for GenAI components (LLMs, vector stores, APIs, orchestration ...

reliance

Account Representative 1

Wallingford, CT · On-site

The role also involves providing customer service, acting as a primary point of contact, and ... Eniteo, InfraWeb, CSV & SteelXml Import files (Bluebeam), Customer Estimating Software (Vector) The ...

The Hartford

Principal AI Engineer

Hartford, CT · On-site +1

... internal customers and transform the businesses. This team is dedicated to building ... Partner with our shared service teams like Architecture, Cloud, Security, etc to design and ...

FAVARH

AI Principal Engineer

Windsor, CT · On-site +1

We will do this together - with customers, partners and colleagues. We will fight for others, not ... Experience with retrieval-augmented generation (RAG), vector databases, and AI orchestration ...

Voya Financial, Inc.

AI Principal Engineer

Windsor, CT · On-site

We will do this together - with customers, partners and colleagues. We will fight for others, not ... Experience with retrieval-augmented generation (RAG), vector databases, and AI orchestration ...

Cigna

Data Science Advisor - Hybrid

Bloomfield, CT · On-site +1

Experience with GenAI and LLM technologies such as GPT, RAG, or vector databases. * Experience with ... Services, we are committed to enhancing the lives of our clients, customers and patients. Join us ...

previous page

Showing results 21-37

All JobsVector Customer Service JobsVector Customer Service Jobs in Connecticut

Vector Customer Service information

What are the key skills and qualifications needed to thrive as a Vector Customer Service representative?

To thrive as a Vector Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and proficiency in phone and email systems are typically required. Patience, active listening, and a positive attitude help representatives effectively address customer concerns and build rapport. These skills are crucial for ensuring customer satisfaction, repeat business, and maintaining the company's reputation.

What are some typical challenges faced by Vector Customer Service representatives, and how can they be effectively managed?

Vector Customer Service representatives often manage a high volume of incoming inquiries, which can range from product information requests to resolving order issues. A common challenge is handling difficult or dissatisfied customers while maintaining professionalism and empathy. To manage these situations effectively, representatives are trained in active listening, clear communication, and problem-solving techniques. Additionally, working closely with team members and supervisors ensures quick escalation of complex cases and fosters a supportive environment for continuous learning and improvement.

What is the difference between Vector Customer Service vs Call Center Representative?

AspectVector Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct interaction with customersCall centers; inbound/outbound calls
Industry UsageTelecommunications, retail, service providersTelecommunications, customer support centers
Common Search IntentCustomer service roles at VectorCustomer service roles in call centers

Vector Customer Service and Call Center Representative roles share similar credentials and work environments, often involving direct customer interaction in telecommunications or retail sectors. However, Vector Customer Service typically refers to specific roles within the Vector company, while Call Center Representatives work across various organizations. Both roles focus on resolving customer issues, but the context and employer differ.

What is a Vector Customer Service representative?

Vector Customer Service representatives are professionals who work for Vector Marketing, the sales arm of Cutco Cutlery, or related companies. Their primary responsibilities include assisting customers with product inquiries, processing orders, handling returns or exchanges, and ensuring customer satisfaction. They often interact with customers via phone, email, or online chat and may also provide information about promotions or new products. Excellent communication and problem-solving skills are essential for this role. Working as a Vector Customer Service representative can provide valuable experience in sales, customer relations, and product knowledge.
What are popular job titles related to Vector Customer Service jobs in Connecticut? For Vector Customer Service jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Vector Customer Service jobs in Connecticut look for? The top searched job categories for Vector Customer Service jobs in Connecticut are:
Vector Customer Service jobs near you
Infographic showing various Vector Customer Service job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Google CCAI Expert

Sidmans

East Hartford, CT • On-site

Other

Posted 10 days ago

Job description

Key Responsibilities
  • Maintain and evolve event-driven contact center services built on CCAI and Google Cloud Platform that process real-time customer interactions and deliver contextual insights, recommendations, or guidance to agent-facing applications during live engagements.
  • Design and implement GenAI solution architectures using enterprise-approved LLMs and cloud platforms
  • Define reference architectures for GenAI components (LLMs, vector stores, APIs, orchestration layers)
 
Required Skills & Experience
  • Core Focus (Must-Have)Hands-on experience with Google Cloud Platform, especially Contact Center AI (CCAI), Agent Assist, DialogflowPub/Sub, Cloud Run, IAM, service accounts
  • Experience building or supporting real-time / streaming systems
  • Strong backend development skills (Python)Docker and cloud-native microservices
  • Generative AI / ML (Required)Experience delivering LLM-based solutions in production
  • Familiarity with RAG architectures, vector search, and evaluation
  • Prompt engineering and response quality tuning
  • Understanding of responsible AI, privacy, and security considerations

Apply