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Valve Customer Support Jobs (NOW HIRING)

Provide technical support and troubleshooting to customers * Follow National Board VR/UV program ... in valve, pump, or actuator repair preferred * Welding and machining skills are a plus * Valid ...

We exist to make our customers' complex projects simple, successful, and sustainable. We ... Travel may include overnight stays for field service projects and support at other Ferguson ...

Provide technical support and troubleshooting to customers * Follow National Board VR/UV program ... in valve, pump, or actuator repair preferred * Welding and machining skills are a plus * Valid ...

... support, and knowledgeable staff to implement the needed process solutions - with the goal of ... Our dedication brings the most advanced products and services to our customers throughout the ...

Provide technical support and troubleshooting to customers * Follow National Board VR/UV program ... in valve, pump, or actuator repair preferred * Welding and machining skills are a plus * Valid ...

Valve Technician

Swedesboro, NJ · On-site

$19.15 - $39.28/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... Travel may include overnight stays for field service projects and support at other Ferguson ...

Provide technical support and troubleshooting to customers * Follow National Board VR/UV program ... in valve, pump, or actuator repair preferred * Welding and machining skills are a plus * Valid ...

We exist to make our customers' complex projects simple, successful, and sustainable. We ... Travel may include overnight stays for field service projects and support at other Ferguson ...

Provide technical support and troubleshooting to customers * Follow National Board VR/UV program ... in valve, pump, or actuator repair preferred * Welding and machining skills are a plus * Valid ...

Valve Automation Technician

Alsip, IL · On-site

$42K/yr

Travel out of town as needed for field service, customer support, and factory product training ... Interest in learning industrial automation, valve automation, and electric actuator technologies.

Customer and Stakeholder Support - We support and foster long term relationships with our customers ... Clean out valve boxes and remove debris as needed * Exercise valves (open/close) using manual tools ...

Showing results 41-60

Valve Customer Support information

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How much do valve customer support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for valve customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a Valve Customer Support?

A Valve Customer Support job involves assisting customers with inquiries, troubleshooting issues, and providing guidance on Valve's products and services, such as Steam, games, and hardware. Support agents communicate via email, chat, or other channels to resolve technical problems and account-related concerns. They ensure a positive user experience by offering prompt and effective solutions. Additionally, they may collaborate with internal teams to escalate complex issues and improve support resources.

What does a typical day look like for someone working in Valve Customer Support?

A typical day in Valve Customer Support involves responding to customer inquiries via phone, email, or online ticketing systems, diagnosing technical issues with valve products, and providing solutions or escalating complex cases to engineering teams. You’ll also review product manuals, enter service data into CRM platforms, and occasionally coordinate with field technicians for on-site support when needed. Collaboration with sales and technical teams ensures accurate information is provided and customer needs are fully met. This role can be fast-paced, but it offers meaningful opportunities to develop expertise in industrial components and advance within technical support, training, or product specialist roles.

What are the key skills and qualifications needed to thrive in Valve Customer Support, and why are they important?

To thrive as a Valve Customer Support specialist, you need a solid understanding of valve products, troubleshooting techniques, and customer service principles, ideally supported by relevant technical education or industry experience. Familiarity with CRM systems, technical documentation platforms, and knowledge of commonly used valve models or certifications like API or ISO standards can be advantageous. Strong communication, patience, and problem-solving skills help you effectively address customer concerns and collaborate with internal teams. These abilities ensure prompt, accurate support and positive client experiences in a technically demanding environment.

Does Valve have customer support?

Valve Customer Support provides assistance for issues related to their products, such as Steam, hardware, and account management. Support is available through their online help site, where users can submit tickets and access troubleshooting resources.

How to get hired as Valve Customer Support?

To get hired as Valve Customer Support, candidates should have strong communication skills, technical knowledge of gaming platforms, and experience in customer service roles. Familiarity with Valve's products and troubleshooting tools is beneficial, and a background in IT or support certifications can improve prospects. Applying through Valve's official careers page and demonstrating problem-solving abilities are key steps.
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Infographic showing various Valve Customer Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Valve Technician

Decatur, AL • On-site

Control Southern
51 - 200 employees

Full-time

Re-posted 2 days ago


Job description

Department: Services
Reports to: Shop Supervisor
FLSA Status: Non-Exempt
About the Role
Join our Services team as a Valve Technician, where you'll play a critical role in servicing and repairing industrial valves and actuators both in-shop and on-site. You'll collaborate with customers, suppliers, account managers, and internal teams to deliver high-quality mechanical solutions.
Key Responsibilities
  • Inspect, repair, and test a wide range of valves: control, safety, relief, gate, globe, check, ball, butterfly, and plug
  • Service pneumatic, hydraulic, and electric actuators
  • Perform full-cycle valve repair: pre-testing, disassembly, cleaning, machining, lapping, painting, assembly, and final inspection
  • Calibrate and test valves and related instrumentation
  • Document repair activities including failure analysis, parts used, and corrective actions
  • Set up and dismantle repair equipment at shop and field locations
  • Provide technical support and troubleshooting to customers
  • Follow National Board VR/UV program guidelines
  • Comply with site-specific safety protocols
  • Maintain a clean and organized work environment
  • Participate in Safety and Quality program

Physical Requirements
  • Lift up to 44 lbs
  • Perform twisting, turning, and lifting motions
  • Climb stairs, ladders, and scaffolding (10-30+ feet)
  • Work in varied environments including heat, cold, and clean rooms

Travel
  • Overnight travel required
  • Work performed at Control Southern facilities and customer sites

Qualifications
  • 1-3 years of experience in valve, pump, or actuator repair preferred
  • Welding and machining skills are a plus
  • Valid driver's license and insurability under company policy

Core Competencies
  • Strong verbal and written communication skills
  • Mechanical aptitude and technical troubleshooting ability
  • Effective time management and task focus
  • Team-oriented with a commitment to safety
  • Familiarity with rigging and handling heavy equipment
  • Ability to operate overhead cranes, forklifts, sand blasters, seat facing machines, and power tools
  • Flexibility to work off-hours, weekends, and overtime as needed

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.