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Valve Customer Support Jobs (NOW HIRING)

Curry Supply Company

Valve Technician

Hockley, TX · On-site

$26 - $28/hr

Customer specifications and internal quality procedures * Review and approve inspection records ... Support audits, inspections, and corrective action processes * Safety * Enforce all safety rules ...

Curry Supply Company

Valve Technician

Hockley, TX · On-site

Customer specifications and internal quality procedures * Review and approve inspection records ... Support audits, inspections, and corrective action processes * Safety * Enforce all safety rules ...

Curry Supply Company

Valve Technician

Hockley, TX · On-site

Customer specifications and internal quality procedures * Review and approve inspection records ... Support audits, inspections, and corrective action processes * Safety * Enforce all safety rules ...

Curry Supply Company

Valve Technician

Hockley, TX · On-site

$26 - $28/hr

Customer specifications and internal quality procedures * Review and approve inspection records ... Support audits, inspections, and corrective action processes * Safety * Enforce all safety rules ...

Crane Company

Casual Valve Technician

Kennesaw, GA · On-site

Major Responsibilities Perform all duties safely and work in accordance with customer or CRANE ... Ability to travel up to 80%; must be able to travel and support all domestic work orders * Must be ...

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How much do valve customer support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for valve customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

How much does Valve customer support make?

Valve customer support representatives typically earn an average salary ranging from $40,000 to $60,000 per year, depending on experience and location. Entry-level roles may start lower, while experienced support agents or those with specialized skills can earn higher salaries. Compensation may also include benefits such as health insurance and paid time off.

Is it hard to get hired at Valve?

Getting hired as a Valve Customer Support representative can be competitive, as the company values strong communication skills, technical knowledge, and customer service experience. Candidates often go through multiple interview stages, including technical and behavioral assessments, and having relevant skills or certifications can improve chances of selection.

What is a Valve Customer Support job?

A Valve Customer Support job involves assisting customers with inquiries, troubleshooting issues, and providing guidance on Valve's products and services, such as Steam, games, and hardware. Support agents communicate via email, chat, or other channels to resolve technical problems and account-related concerns. They ensure a positive user experience by offering prompt and effective solutions. Additionally, they may collaborate with internal teams to escalate complex issues and improve support resources.

Does working for Valve pay well?

Valve Customer Support roles typically offer competitive salaries aligned with industry standards for tech support positions. Compensation can vary based on experience, location, and role responsibilities, often including benefits such as health insurance and flexible schedules.

What does a typical day look like for someone working in Valve Customer Support?

A typical day in Valve Customer Support involves responding to customer inquiries via phone, email, or online ticketing systems, diagnosing technical issues with valve products, and providing solutions or escalating complex cases to engineering teams. You’ll also review product manuals, enter service data into CRM platforms, and occasionally coordinate with field technicians for on-site support when needed. Collaboration with sales and technical teams ensures accurate information is provided and customer needs are fully met. This role can be fast-paced, but it offers meaningful opportunities to develop expertise in industrial components and advance within technical support, training, or product specialist roles.

What are the key skills and qualifications needed to thrive in the Valve Customer Support position, and why are they important?

To thrive as a Valve Customer Support specialist, you need a solid understanding of valve products, troubleshooting techniques, and customer service principles, ideally supported by relevant technical education or industry experience. Familiarity with CRM systems, technical documentation platforms, and knowledge of commonly used valve models or certifications like API or ISO standards can be advantageous. Strong communication, patience, and problem-solving skills help you effectively address customer concerns and collaborate with internal teams. These abilities ensure prompt, accurate support and positive client experiences in a technically demanding environment.

Does Valve have remote workers?

Valve Corporation offers some remote work opportunities, particularly for roles in customer support and software development. However, many positions require on-site presence at their headquarters, and remote options vary by role and department. Candidates should review specific job listings for remote work availability and requirements.
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Valve Customer Support jobs near you
Valve Technician

Valve Technician

Curry Supply Company

Hockley, TX • On-site

$26 - $28/hr

Full-time

Posted 23 days ago

Curry Supply Company rating

6.1

Company rating: 6.1 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

380th of 430 rated machine equipment manufacturers

Job description

Valve Technician

Basic Qualifications


Education/Training: High school diploma or GED required.

AAR certification(s) related to valve repair or inspection preferred.

Mechanical or technical training preferred.


Skill(s): Strong leadership and communication skills; attention to detail and commitment to quality; problem-solving and troubleshooting ability; strong knowledge of AAR and FRA requirements and ability to read blueprints, schematics, and technical manuals (required); and excellent time management and organizational skills.


Working Conditions: Ability to stand, walk, bend, and lift up to 40 lbs.; ability to work in indoor/outdoor shop conditions; operate heavy machinery, power tools, or equipment; test equipment; work at elevated heights or in confined spaces; and handle hazardous, volatile, or flammable materials.

Experience: 3–5 years of hands-on experience with railcar valve systems required.

Previous supervisory or lead technician experience required.

Experience in railcar manufacturing or certified repair shop environment preferred.



General Responsibilities

The Valve Technician is responsible for installation, testing, maintenance, and repair of railcar valve systems to ensure compliance with safety, quality, and regulatory standards.

This position is classified as safety sensitive. Successful candidates must comply with all company safety policies and procedures, including the company’s drug- and alcohol-free workplace requirements. Individuals in this role are subject to pre-employment, random, post-incident, and reasonable suspicion drug and alcohol testing, consistent with applicable law and company policy. Violations of these policies may result in disciplinary action, up to and including termination of employment.

Essential Duties


  1. Be able to rebuild and inspect the following valves
  • Gage devices
  • Bottom outlet
  • Relief valves
  • Pressure regulating valves


  1. Ensure proper installation and function of valve systems on railcars


  1. Troubleshoot valve system issues and provide technical guidance to technicians


  1. Verify use of correct tools, gauges, and testing equipment


  1. Ensure all valve work complies with:
  • AAR (Association of American Railroads) standards
  • FRA regulations
  • Customer specifications and internal quality procedures


  1. Review and approve inspection records, test results, and documentation
  • Support audits, inspections, and corrective action processes


  1. Safety
  • Enforce all safety rules, lockout/tagout procedures, and PPE requirements
  • Identify hazards and implement corrective actions
  • Promote a culture of safety and accountability

  1. Coordination & Reporting
  • Coordinate with production, quality, and engineering teams
  • Track valve inventory, cores, and repair parts
  • Report progress, delays, and issues to management
  • Assist with continuous improvement initiatives
  1. Abide by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace.
  1. Cooperate with, participate in, and support the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the company’s compliance with all regulatory requirements.
  1. Report pertinent information to the immediate supervisor as requested, or according to an established schedule; compile information as necessary or as directed and provide data to appropriate personnel.
  1. Respond to inquiries relating to his/her particular area, or to requests from customers, other personnel, etc., within given time frames and within established policy.



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