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Valve Customer Support Jobs (NOW HIRING)

Support the customer service strategy for Hunt Valve by working closely with scheduling, manufacturing, operations, and program management peers, acting as the voice of the customer primarily within ...

Support the customer service strategy for Hunt Valve by working closely with scheduling, manufacturing, operations, and program management peers, acting as the voice of the customer primarily within ...

Support the customer service strategy for Hunt Valve by working closely with scheduling, manufacturing, operations, and program management peers, acting as the voice of the customer primarily within ...

Customer & Team Support * Work closely with supervisors, engineers, project managers, and fellow ... Valve repair experience * Control valve or safety relief valve experience * Technical training or ...

About Atlantic Valve Services Atlantic Valve Services (AVS) is a full-service safety relief and control valve repair center supporting customers throughout the Northeast and Mid-Atlantic region. We ...

Customer & Team Support * Work closely with supervisors, engineers, project managers, and fellow ... Valve repair experience * Control valve or safety relief valve experience * Technical training or ...

Valve Technician

Norwich, OH · On-site

$80K/yr

Customer & Team Support * Work closely with supervisors, engineers, project managers, and fellow ... Valve repair experience * Control valve or safety relief valve experience * Technical training or ...

Valve Technician / Mechanical Field Technician Swedesboro, New Jersey | Full-Time Build a Career in ... Support customer outages, maintenance projects, and field service activities. * Maintain high ...

Valve Technician / Mechanical Field Technician Swedesboro, New Jersey | Full-Time Build a Career in ... Support customer outages, maintenance projects, and field service activities. * Maintain high ...

Major Responsibilities Perform all duties safely and work in accordance with customer or CRANE ... Ability to travel up to 80%; must be able to travel and support all domestic work orders * Must be ...

... support, and knowledgeable staff to implement the needed process solutions -- with the goal of ... Our dedication brings the most advanced products and services to our customers throughout the ...

Provide technical support and troubleshooting to customers * Follow National Board VR/UV program ... in valve, pump, or actuator repair preferred * Welding and machining skills are a plus * Valid ...

Valve Technician

New Castle, PA · On-site

$16.53 - $29.22/hr

We exist to make our customers' complex projects simple, successful, and sustainable. We ... Travel may include overnight stays for field service projects and support at other Ferguson ...

New

We exist to make our customers' complex projects simple, successful, and sustainable. We ... Travel may include overnight stays for field service projects and support at other Ferguson ...

... support, and knowledgeable staff to implement the needed process solutions -- with the goal of ... Our dedication brings the most advanced products and services to our customers throughout the ...

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Valve Customer Support information

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$12

$19

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How much do valve customer support jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for valve customer support in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What is a Valve Customer Support?

A Valve Customer Support job involves assisting customers with inquiries, troubleshooting issues, and providing guidance on Valve's products and services, such as Steam, games, and hardware. Support agents communicate via email, chat, or other channels to resolve technical problems and account-related concerns. They ensure a positive user experience by offering prompt and effective solutions. Additionally, they may collaborate with internal teams to escalate complex issues and improve support resources.

What does a typical day look like for someone working in Valve Customer Support?

A typical day in Valve Customer Support involves responding to customer inquiries via phone, email, or online ticketing systems, diagnosing technical issues with valve products, and providing solutions or escalating complex cases to engineering teams. You’ll also review product manuals, enter service data into CRM platforms, and occasionally coordinate with field technicians for on-site support when needed. Collaboration with sales and technical teams ensures accurate information is provided and customer needs are fully met. This role can be fast-paced, but it offers meaningful opportunities to develop expertise in industrial components and advance within technical support, training, or product specialist roles.

What are the key skills and qualifications needed to thrive in Valve Customer Support, and why are they important?

To thrive as a Valve Customer Support specialist, you need a solid understanding of valve products, troubleshooting techniques, and customer service principles, ideally supported by relevant technical education or industry experience. Familiarity with CRM systems, technical documentation platforms, and knowledge of commonly used valve models or certifications like API or ISO standards can be advantageous. Strong communication, patience, and problem-solving skills help you effectively address customer concerns and collaborate with internal teams. These abilities ensure prompt, accurate support and positive client experiences in a technically demanding environment.

Does Valve have customer support?

Valve Customer Support provides assistance for issues related to their products, such as Steam, hardware, and account management. Support is available through their online help site, where users can submit tickets and access troubleshooting resources.

How to get hired as Valve Customer Support?

To get hired as Valve Customer Support, candidates should have strong communication skills, technical knowledge of gaming platforms, and experience in customer service roles. Familiarity with Valve's products and troubleshooting tools is beneficial, and a background in IT or support certifications can improve prospects. Applying through Valve's official careers page and demonstrating problem-solving abilities are key steps.
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Infographic showing various Valve Customer Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Project Leader

Salem, OH • On-site

Full-time

Posted 12 days ago


Job description

The Program Manager - HV is an entry-level, career-launching opportunity designed for a motivated professional who wants to build a long-term career in program management, customer relationships, and operations within the defense industry. This role provides hands-on exposure to customers, engineering, procurement, manufacturing, scheduling, finance, and other key functions, creating a strong foundation for future growth and advancement within Hunt Valve and Fairbanks Morse Defense.
The Program Manager drives all aspects of Hunt Valve's customer service relationship with designated shipyard customers, including US government entities such as Defense Logistics Agency & NAVSUP, which support US Navy and Coast Guard vessel deployment. By interfacing with engineering, procurement, and shop floor operations, the Program Manager - HV will support the management of valve programs. Internal job functions include driving schedule adherence and on-time delivery to customers by managing across functional teams of personnel including scheduling, planning, and other key functions.
Essential Job Functions and Responsibilities:
  • Support the customer service strategy for Hunt Valve by working closely with scheduling, manufacturing, operations, and program management peers, acting as the voice of the customer primarily within the Salem, OH facility.
  • Develop relationships within the procurement departments of assigned customers with emphasis on customer buy assigned to the Hunt Valve account. Ensure the necessary Hunt Valve employees at all levels of the organization are engaged and active with customers as required to exceed customer expectations.
  • Manage updates and tracking with customers on active contracts including but not limited to creation and management of project schedules, engineering documentation, material availability and project invoicing.
  • Drive program issues to resolution by tracking and ensuring that all customer inquiries are addressed in a timely manner.
  • Monitor customer satisfaction and proactively identify areas of improvement.
  • Work across boundaries within Hunt Valve to ensure that Hunt Valve is going above and beyond for its customers.
  • Conduct reviews that drill down into challenges that arise, develop corrective actions, and communicate impacts and corrective actions.

Required Qualifications and Traits:
  • A minimum of 1-3 years of experience in project management or operations management.
  • Project management skills, which includes the ability to track performance, develop, implement, and execute project plans are required.
  • Excellent interpersonal skills with the ability to build long lasting, trusting relationships with customers.
  • Passionate, customer-focused mentality to achieve a high level of internal and external customer satisfaction.
  • Able to provide timely customer support in a consistent, complete, and correct manner.
  • Extreme attention to detail and the ability to manage multiple tasks simultaneously.
  • Excellent organizational skills.
  • Proactive in management of projects and tasks.
  • Skills in customer service, project management, negotiations, problem solving, contracts, and finance.
  • Ability to communicate issues, impacts, and corrective actions on projects to internal and external representatives.
  • Ability to develop strong working relationships with team members by generating trust, confidence, and credibility.
  • Ability to absorb and constructively utilize feedback from leaders, customers, and peers.
  • Ability to create and deliver executive level communications: internal and external.
  • Effective contributor both as an individual and as part of a project group.
  • Excellent professionalism and ethical behavior.
  • Solid grasp of information technology fundamentals, and ability to leverage technical analysis, presentation, project management, and financial tools.
  • Working Knowledge of MS Project, Excel, Word, Power-Point.
  • Ability to travel domestically up to 10% of the time.
  • Ability to work in an office and production environment.

Education Requirements:
  • High School Diploma or GED required.
  • Bachelor's Degree in a Science or Business-related field from an accredited institution is preferred.
  • PMP certification is preferred.

Note: This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information, which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate or Naturalization Certificate.
This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Fairbanks Morse Defense.