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Valet Operations Manager Jobs in Utah (NOW HIRING)

Vail Resorts

Assistant Front Office Manager

Park City, UT · On-site

$52K - $60K/yr

The Assistant Front Office Manager will be responsible for the daily management of the front office operations including front desk, concierge, resort services, bell and valet. In addition, the ...

BHC

... and managing information. DUTIES & RESPONSIBILITIES * Ensuring team is well informed and aware of ... Valet organization and daily postings. * Bellman direction and daily schedule maintenance.

PEG COMPANIES

Night Auditor - Part-time

Provo, UT · On-site

$16.50/hr

... operations. This role combines guest service at the front desk with back-office accounting duties ... Generate and distribute daily audit reports for management review. * Complete accurate check-in and ...

The Lodge at Blue Sky | Auberge

Front Desk Agent

Coalville, UT · On-site

$15.25 - $19.25/hr

Arrange for bell and valet service if requested or provide direction to their unit. Inquire if the ... All club facilities/services offered and hours of operation All unit types, layout, décor ...

New

Black Desert Resort

Bell Captain - Full-Time

Ivins, UT · On-site

$15 - $16/hr

... operational support during the shift, this position is not a supervisor or manager and does not ... Coordinate guest requests with Front Desk, Concierge, Valet, Transportation, Housekeeping ...

Black Desert Resort

Bell Captain - Full-Time

Ivins, UT

$15 - $16/hr

... operational support during the shift, this position is not a supervisor or manager and does not ... Coordinate guest requests with Front Desk, Concierge, Valet, Transportation, Housekeeping ...

CoralTree Hospitality

Bell Captain - Full-Time

Ivins, UT · On-site

$15 - $16/hr

... operational support during the shift, this position is not a supervisor or manager and does not ... Coordinate guest requests with Front Desk, Concierge, Valet, Transportation, Housekeeping ...

The Lodge at Blue Sky

Front Desk Agent

Wanship, UT · On-site

$15.25 - $19.25/hr

Arrange for bell and valet service if requested or provide direction to their unit. Inquire if the ... All club facilities/services offered and hours of operation * All unit types, layout, décor ...

Auberge Collection

Front Desk Agent

Coalville, UT · On-site

$15.25 - $19.25/hr

Arrange for bell and valet service if requested or provide direction to their unit. Inquire if the ... All club facilities/services offered and hours of operation * All unit types, layout, décor ...

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All JobsValet Operations JobsValet Operations Manager JobsValet Operations Manager Jobs in Utah

Valet Operations Manager information

What does a valet operations manager do?

A Valet Operations Manager oversees the daily operations of valet parking services, ensuring efficient and safe parking procedures. They manage staff schedules, handle customer service issues, and coordinate with clients or facility managers to meet service expectations. The manager is also responsible for training valet attendants, maintaining quality control, and handling administrative tasks such as budgeting and reporting. Their goal is to provide a seamless parking experience for guests while maintaining high standards of professionalism and safety.

What are the key skills and qualifications needed to thrive as a valet operations manager?

To thrive as a Valet Operations Manager, you need solid experience in hospitality or parking management, strong organizational skills, and ideally a degree in business or hospitality management. Familiarity with parking management software, scheduling systems, and knowledge of safety regulations are typically required. Outstanding leadership, customer service, and problem-solving abilities set top performers apart. These skills ensure efficient operations, high client satisfaction, and effective team management in a fast-paced environment.

What are some common challenges faced by valet operations managers, and how can they be addressed?

Valet Operations Managers often face challenges such as managing fluctuating staffing needs during peak hours, ensuring consistent customer service, and maintaining efficient vehicle flow. To address these, effective scheduling, ongoing staff training, and clear communication protocols are essential. Managers also benefit from leveraging technology to track vehicle inventory and streamline operations, while fostering a team-oriented environment to handle unexpected situations smoothly.

What is the difference between Valet Operations Manager vs Valet Supervisor?

AspectValet Operations ManagerValet Supervisor
CredentialsCustomer service experience, management skills, sometimes certifications in hospitality or transportationCustomer service experience, basic leadership skills
Work EnvironmentOversees multiple locations or shifts, manages staff, handles operationsSupervises daily valet staff, ensures service quality
Employer & Industry UsageHotels, airports, parking services, event venuesHotels, parking lots, event venues

The Valet Operations Manager typically has broader responsibilities, overseeing multiple teams and ensuring overall service quality, while the Valet Supervisor focuses on daily staff supervision and immediate customer service. Both roles require customer service skills, but the manager position involves more strategic planning and operational oversight.

Is valet operations manager a good career?

A valet operations manager oversees parking services at facilities such as hotels, airports, and events, requiring strong organizational and customer service skills. The role offers opportunities for advancement in hospitality and transportation industries, often with a schedule that includes evenings and weekends. Compensation varies based on experience and location, with potential for growth into higher management positions.

What is a valet operations manager?

A valet operations manager oversees the daily operations of valet parking services, including staff management, customer service, and ensuring efficient vehicle handling. They often coordinate schedules, maintain safety standards, and may use management software to track operations.

What are popular job titles related to Valet Operations Manager jobs in Utah?

For Valet Operations Manager jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Valet Operations Manager jobs in Utah look for?

The top searched job categories for Valet Operations Manager jobs in Utah are:

What cities in Utah are hiring for Valet Operations Manager jobs?

Cities in Utah with the most Valet Operations Manager job openings:

Valet Operations Manager jobs near you
Infographic showing various Valet Operations Manager job openings in Utah as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Assistant Front Office Manager

Park City, UT • On-site

Vail Resorts
See more jobs at Vail Resortsexternal

$52K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 22 days ago

Key responsibilities

  • Manage the daily front office operations, including front desk, concierge, resort services, bell, and valet.

  • Provide guidance, leadership, and training to front office staff to ensure consistent quality customer service.

  • Resolve customer complaints and issues by conducting research and determining effective solutions.

Vail Resorts rating

6.9

Company rating: 6.9 out of 10

Based on 158 frontline employees who took The Breakroom Quiz

Job description

Create Your Experience of a Lifetime!

Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
 

Job Benefits

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons 
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan 
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program
     

Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

Job Summary:

The Assistant Front Office Manager will be responsible for the daily management of the front office operations including front desk, concierge, resort services, bell and valet. In addition, the person in this role will provide guidance and leadership to the front office staff ensuring consistent quality customer service is delivered. The Assistant Front Office Manager will resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. They will make decisions and take action based on good judgment and resort
standards. This position will assign and instruct front office employees in details of work, observe performance and encourage adherence to standard procedures.

Job Specifications: 

  • Starting Wage: $52,000.00 - $60,000.00
  • Employment Type: Year Round 
  • Shift Type: Full Time hours available
  • Minimum Age: At least 18 years of age 
  • Housing Availability: No  

Job Responsibilities: 

  • Ensure that guest service standards are being applied consistently and all hotel and departmental policies and procedures are followed. Have up to date checklists in place. Provide exceptional guest services.
  • Closely monitor Medallia survey, gather information, and reply to the guests.
  • Run reports and notice trends in Medallia and Social/Google/Trip Advisor reviews.Create detailed report for
  • Director to review bi-monthly. Work with internal team on the scores and update boards with the monthly results.
  • Do daily tracking, manage reports, and do follow-ups.
  • Own performance management of direct reports in bell, FD, and concierge.Train, coach, develop and retain quality front desk, resort services,concierge and bell/valet staff. 
  • Lead standup meetings to ensure each department is ready for daily arrivals and departures, VIP’s and group happenings. Lead daily line up of FD, concierge, and bell staff.
  • Work with sales and reservations to maximize revenue and solve oversell issues, and ensure best rates are in best rooms and repeat guests have highest level of personalized service.
  • In charge of tracking forfeiture and cancellation revenue and necessary follow-ups.
  • Manage and settle all billing issues.
  • Reconciliation of all guest’s departed with a non-zero balance. Needing to make adjustments as necessary, reach out to appropriate departments for posting and reach out to guests or wholesales on behalf of guests for declined or cancelled CC information.
  • Creates training manuals for all FD and Concierge new hires. Ensures new hire checklists are completed within 30 days and new employees are fully and efficiently trained.
  • Blocking of reservations. Ensuring all guest notes and requests are met to the best of the hotel’s ability. Reaching out to guests when necessary in regards to reservation changes.
  • Works with Sales/Services team to set rooms and times for site tours for potential clients and groups.
  • Assist at the Front Desk with check-ins and check-outs when necessary.
  • Other duties as assigned 

Job Requirements: 

  • At least two years’ experience in a hotel front office or guest service role.
  • Must have a valid driver's license.
  • Must be able to stand for extended periods of time.
  • Must be available to work a flexible schedule, including mornings, afternoons, weekends, and holidays.
  • Experience with IQware.
  • At least 1-year supervisory experience 

The expected pay range is $52,000.00 - $60,000.00. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. 

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID  516175
Reference Date: 07/25/2026 
Job Code Function: Front Office  

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