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Vacation Rental Operations Manager Jobs in Conway, MA

Extra Space

Assistant Store Manager

Springfield, MA · On-site

... operations of one or more self-storage locations, under the guidance of the District Manager and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Extra Space

Assistant Store Manager

Springfield, MA · On-site

$19.50/hr

... operations of one or more self-storage locations, under the guidance of the District Manager and ... Rental Agent (i.e.car rental, RV rental, storage rental, apartment rental, etc.) Property ...

Hertz

Manager Trainee

West Springfield, MA · On-site

$18.50/hr

The Manager In Training program provides hands-on training in Sales, Operations, Customer Service ... Up to 40% off the base rate of any standard Hertz rental * Medical, Dental & Vision plan options

Rent-A-Center

Account Manager

Pittsfield, MA · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... operational guidelines Qualifications High school diploma or equivalent At least 18 years of age ...

Rent-A-Center

Account Manager

Pittsfield, MA · On-site

$18.20 - $18.70/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... and operational guidelines Qualifications • High school diploma or equivalent • At least 18 ...

Texas Roadhouse

Service Manager

Springfield, MA · On-site

$5.2K/mo

Creating a fun, safe environment by following our core values and operational goals, and ... Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave * Adoption Assistance

Texas Roadhouse

Service Manager

Hadley, MA · On-site

$5.2K/mo

Creating a fun, safe environment by following our core values and operational goals, and ... Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave * Adoption Assistance

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All JobsVacation Rental Operations JobsVacation Rental Operations Manager JobsVacation Rental Operations Manager Jobs in Conway, MA

Vacation Rental Operations Manager information

See Conway, MA salary details

$25.4K

$60.4K

$109.2K

How much do vacation rental operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for vacation rental operations manager in Conway, MA is $60,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,700.00 and $66,800.00 per year, depending on experience, location, and employer.

What does a vacation rental operations manager do?

A Vacation Rental Operations Manager oversees the day-to-day operations of short-term rental properties, ensuring a seamless guest experience and efficient property management. Their responsibilities include coordinating cleaning and maintenance, managing guest check-ins and check-outs, handling guest inquiries or issues, and ensuring properties meet quality and safety standards. They also work with property owners, manage bookings, and may supervise staff. The goal is to maximize occupancy rates, guest satisfaction, and property profitability.

What are the key skills and qualifications needed to thrive as a vacation rental operations manager, and why are they important?

To thrive as a Vacation Rental Operations Manager, you need expertise in property management, hospitality operations, and customer service, often supported by experience in hospitality or real estate and a relevant degree or certification. Familiarity with property management systems (PMS), booking platforms like Airbnb or Vrbo, and maintenance scheduling tools is typically required. Exceptional organizational skills, problem-solving ability, and strong interpersonal communication help you excel in coordinating teams and ensuring guest satisfaction. These competencies are essential for maintaining high occupancy rates, positive guest experiences, and efficient, profitable operations.

What are some common challenges vacation rental operations managers face, and how can they be addressed?

Vacation Rental Operations Managers often navigate challenges such as coordinating housekeeping schedules, ensuring property maintenance, and managing guest expectations. High season periods can bring increased workloads, requiring efficient time management and clear communication with staff and vendors. Addressing these challenges involves implementing robust scheduling systems, establishing clear standard operating procedures, and fostering strong relationships with service providers. Proactive communication with guests and quick resolution of issues also contribute to smooth operations and positive guest experiences.

What is the difference between Vacation Rental Operations Manager vs Vacation Rental Property Manager?

AspectVacation Rental Operations ManagerVacation Rental Property Manager
CredentialsExperience in operations, hospitality, or property management; certifications like CAM or CMPReal estate license or property management certifications often preferred
Work EnvironmentOversees multiple properties, manages staff, and handles operational strategiesManages individual or multiple properties, focusing on day-to-day tenant or guest relations
Employer & Industry UsageUsed by property management companies, hospitality firms, and vacation rental platformsCommonly used by property owners, real estate agencies, and rental platforms

While both roles involve managing vacation rental properties, the Vacation Rental Operations Manager focuses on overall operations, staff management, and strategic planning across multiple properties. In contrast, the Vacation Rental Property Manager typically handles daily guest interactions, maintenance, and tenant relations for specific properties.

Vacation Rental Operations Manager jobs near you
Infographic showing various Vacation Rental Operations Manager job openings in Conway, MA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $60,423 per year, or $29 per hour.

Assistant Store Manager

Extra Space Storage, Inc.

Springfield, MA • On-site

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago

Extra Space Storage rating

7.0

Company rating: 7.0 out of 10

Based on 165 frontline employees who took The Breakroom Quiz

4th of 29 rated removal and storage companies

Job description

-Day shift only: Office closes at 6pm.
-Will work between multiple stores in the district.
-This location is closed on Sundays.
-Bilingual Spanish preferred.
Compensation
Starting Pay Range: 19.50 Hourly
The Assistant Store Manager plays a pivotal role in supporting the daily operations of one or more self-storage locations, under the guidance of the District Manager and Store Manager. This role ensures the facility meets high cleanliness standards and consistently delivers operational excellence. The Assistant Managers are accountable for building customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts.
Extra Space Storage is the largest self storage company in the United States by store count, with over 4,000 stores nationwide. If you'd like to grow with us, you should consider joining the team. We look for employees who are reliable, good communicators, and have a passion for helping people.
Benefits We Offer You
  • A work/life balance that includes daytime hours with the potential for Sundays off (dependent on location)
  • Outstanding company culture with growth opportunities throughout the U.S.
  • Competitive starting pay.
  • Paid Time Off accrued throughout the year, increasing with years of service.
  • Generous 401(k) match with Traditional and/or ROTH choices.
  • Affordable medical benefit options with up to a $1k annual Health Savings Account employer contribution.
  • EXTRAHealthy Wellness Program with rewards towards your medical premium.
  • BenefitHub discounts: apparel, auto, electronics, entertainment, pets, travel, etc.

Your Responsibilities
  • Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
  • Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
  • Ensure our highest standards of cleanliness are met through continuous maintenance (e.g., sweeping, mopping, grounds maintenance, etc.) of the site, including the office, and the interior and exteriors of the storage building and surrounding areas.
  • Perform daily site safety inspections, including lock checks.
  • Address and resolve customer concerns related to billing, security, auctions, and proper site usage
  • Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
  • Protect our strong company culture by establishing and maintaining professional relationships with all Extra Space employees.
  • Perform additional duties as assigned.

Your Qualifications
  • 1+ year of customer-facing work experience .
  • Sales experience preferred.
  • Current valid driver's license and access to a reliable personal vehicle; except in New York City and Brooklyn.
  • High School diploma or GED is required; college education is a plus.

Work Environment & Physical Requirements
  • Perform indoor and outdoor job responsibilities ranging from sedentary desk work to physical job duties with varying physical demands and exposure to seasonal weather conditions.
  • Regular tasks include standing, walking, climbing stairs, bending, sitting, and lifting.
  • Regularly required to lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Find additional career opportunities at careers.extraspace.com
If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative, Retail Associate, Store Associate, Hospitality and Hotel, Front Desk Agent, Leasing Agent, Rental Agent (i.e. car rental, RV rental, storage rental, apartment rental, etc.) Property Management, Retail Sales, Retail Sales Lead or Team Lead, Cashier/Sales, Sales Specialist, etc.
If you are a current Extra Space employee, please apply through Jobs Hub in Workday.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applications Deadline: Applications will be accepted until the position is filled.
The posted pay range for this position may include values below the applicable minimum wage. Extra Space complies with all federal, state and local wage laws and does not pay employees below the legally mandated minimum wage.
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