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Vacation Rental Operations Manager Jobs in Massachusetts

United Rentals, Inc.

Operations Manager

Shrewsbury, MA · On-site

$80K - $120K/yr

If you would like the chance to make your mark with the world's largest equipment rental provider ... Additional Vacation Buy Up Program (US Only) * Early Wage Access through Payactiv (US Hourly Only)

United Rentals

Operations Manager

Shrewsbury, MA · On-site

$80K - $120K/yr

If you would like the chance to make your mark with the world's largest equipment rental provider ... Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick ...

United Rentals - French

Operations Manager

Shrewsbury, MA · On-site

$80K - $120K/yr

If you would like the chance to make your mark with the world's largest equipment rental provider ... Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick ...

United Rentals - French

Operations Manager

Shrewsbury, MA · On-site

$80K - $120K/yr

If you would like the chance to make your mark with the world's largest equipment rental provider ... Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick ...

United Rentals

Operations Manager

Shrewsbury, MA · On-site

$80K - $120K/yr

If you would like the chance to make your mark with the world's largest equipment rental provider ... Additional Vacation Buy Up Program (US Only) * Early Wage Access through Payactiv (US Hourly Only)

United Rentals

Operations Manager

Shrewsbury, MA

$80K - $120K/yr

If you would like the chance to make your mark with the world's largest equipment rental provider ... Vacation Buy Up Program (US Only) Early Wage Access through Payactiv (US Hourly Only) Paid Sick ...

Staffingine LLC

Operations Manager

Ayer, MA · On-site

Job Title: Operations Manager Job Location: Ayer, MA Job Type: Full Time * Manage affordable ... Oversee ongoing monitoring of affordable rental units. * Support marketing efforts for housing ...

CORT

Operations Manager

Stoughton, MA · On-site

$75K/yr

CORT Events provides furniture rental solutions to trade shows and events including festivals, weddings, corporate events, or even the Superbowl! The Operations Manager is responsible for leading all ...

Dynamic Access, LLC

Operations Manager

Wakefield, MA · On-site

$85 - $110/hr

Operations Manager Wakefield, MA, US Operations Manager - New England Home Infusion Reports To ... Manage and coordinate RN and office staff vacation and sick-time requests. Assist with staffing ...

Dynamic Access LLC

Operations Manager

Wakefield, MA · On-site

Operations Manager - New England Home Infusion Reports To: Director of Nursing (DON), New England ... Manage and coordinate RN and office staff vacation and sick-time requests. * Assist with staffing ...

mjh

Operations Manager

Boston, MA

Operations Manager | Cambria Hotel Boston Downtown Are you a hands-on hospitality leader with a ... Vacation & Sick Time * A leadership team that supports growth and celebrates wins At Cambria Boston ...

mjh

Operations Manager

Boston, MA

Operations Manager | Cambria Hotel Boston Downtown Are you a hands-on hospitality leader with a ... Vacation & Sick Time * A leadership team that supports growth and celebrates wins At Cambria Boston ...

Meyer Jabara Hotels

Operations Manager

Boston, MA · On-site

Operations Manager | Cambria Hotel Boston Downtown Are you a hands-on hospitality leader with a ... Vacation & Sick Time * A leadership team that supports growth and celebrates wins At Cambria Boston ...

RHO RESIDENTIAL LLC

Operations Manager

East Boston, MA · On-site

$60K - $65K/yr

The Operations Manager will ensure that an exceptional level of customer service is always ... Essential Job Functions: 1. Responsible for all collection, posting and deposit of all rental ...

PowerDash Inc.

Operations Manager

Cambridge, MA · Hybrid

Oversee finance operations, including subscription renewal management * Fulfill equipment sales ... Paid Time Off (Vacation, Sick & Public Holidays) * Family Leave (Maternity, Paternity)

PowerDash Inc.

Operations Manager

Cambridge, MA · On-site

Oversee finance operations, including subscription renewal management * Fulfill equipment sales ... Paid Time Off (Vacation, Sick & Public Holidays) * Family Leave (Maternity, Paternity)

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Vacation Rental Operations Manager information

What does a vacation rental operations manager do?

A Vacation Rental Operations Manager oversees the day-to-day operations of short-term rental properties, ensuring a seamless guest experience and efficient property management. Their responsibilities include coordinating cleaning and maintenance, managing guest check-ins and check-outs, handling guest inquiries or issues, and ensuring properties meet quality and safety standards. They also work with property owners, manage bookings, and may supervise staff. The goal is to maximize occupancy rates, guest satisfaction, and property profitability.

What are the key skills and qualifications needed to thrive as a vacation rental operations manager, and why are they important?

To thrive as a Vacation Rental Operations Manager, you need expertise in property management, hospitality operations, and customer service, often supported by experience in hospitality or real estate and a relevant degree or certification. Familiarity with property management systems (PMS), booking platforms like Airbnb or Vrbo, and maintenance scheduling tools is typically required. Exceptional organizational skills, problem-solving ability, and strong interpersonal communication help you excel in coordinating teams and ensuring guest satisfaction. These competencies are essential for maintaining high occupancy rates, positive guest experiences, and efficient, profitable operations.

What are some common challenges vacation rental operations managers face, and how can they be addressed?

Vacation Rental Operations Managers often navigate challenges such as coordinating housekeeping schedules, ensuring property maintenance, and managing guest expectations. High season periods can bring increased workloads, requiring efficient time management and clear communication with staff and vendors. Addressing these challenges involves implementing robust scheduling systems, establishing clear standard operating procedures, and fostering strong relationships with service providers. Proactive communication with guests and quick resolution of issues also contribute to smooth operations and positive guest experiences.

What is the difference between Vacation Rental Operations Manager vs Vacation Rental Property Manager?

AspectVacation Rental Operations ManagerVacation Rental Property Manager
CredentialsExperience in operations, hospitality, or property management; certifications like CAM or CMPReal estate license or property management certifications often preferred
Work EnvironmentOversees multiple properties, manages staff, and handles operational strategiesManages individual or multiple properties, focusing on day-to-day tenant or guest relations
Employer & Industry UsageUsed by property management companies, hospitality firms, and vacation rental platformsCommonly used by property owners, real estate agencies, and rental platforms

While both roles involve managing vacation rental properties, the Vacation Rental Operations Manager focuses on overall operations, staff management, and strategic planning across multiple properties. In contrast, the Vacation Rental Property Manager typically handles daily guest interactions, maintenance, and tenant relations for specific properties.

What are popular job titles related to Vacation Rental Operations Manager jobs in Massachusetts?

For Vacation Rental Operations Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Vacation Rental Operations Manager jobs in Massachusetts look for?

The top searched job categories for Vacation Rental Operations Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Vacation Rental Operations Manager jobs?

Cities in Massachusetts with the most Vacation Rental Operations Manager job openings:

Vacation Rental Operations Manager jobs near you
Infographic showing various Vacation Rental Operations Manager job openings in Massachusetts as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Operations Manager

United Rentals, Inc.

Shrewsbury, MA • On-site

$80K - $120K/yr

Full-time

PTO

Re-posted 9 days ago

United Rentals rating

7.9

Company rating: 7.9 out of 10

Based on 464 frontline employees who took The Breakroom Quiz

76th of 177 rated vehicle equipment hire

Job description

Great company. Great people. Great opportunities.
If you would like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!
As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations.
What you'll do:
  • Support Branch Manager in implementing actions to achieve financial objectives
  • Assist the Branch Manager in ensuring compliance with all company policies
  • Oversee sales efforts and business initiatives
  • Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable
  • Motivate, coach and train personnel
  • Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
  • Other duties assigned as needed

Requirements:
  • High School diploma; Bachelor's degree preferred
  • 3+ years of sales and operational experience
  • Basic knowledge of the construction rental equipment industry or related
  • Strong motivational and leadership skills
  • Superior customer service, teamwork and verbal/written communication skills
  • Proficient in Microsoft Office (particularly Excel)
  • Valid driver's license with an acceptable record

This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
Why join us?
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
  • Paid Parental Leave
  • United Compassion Fund
  • Employee Discount Program
  • Career Development & Promotional Opportunities
  • Additional Vacation Buy Up Program (US Only)
  • Early Wage Access through Payactiv (US Hourly Only)
  • Paid Sick Leave
  • An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings
For Canadian benefits, click here
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email careers@ur.com for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.
United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.
Compensation Range:
$80,665.00 - $120,995.00

What United Rentals employees say

Pay

Benefits

Hours and flexibility

Workplace

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About United Rentals

Sourced by ZipRecruiter

At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization - and we're passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.

Industry

Construction and retail

Company size

10,000+ Employees

Headquarters location

Stamford, CT, US

Social media

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