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Vacation Rental Assistant Jobs in Illinois (NOW HIRING)

Corpay

Hotel Coordinator

Saint Charles, IL · On-site

$20 - $24/hr

Charles, IL. In this role, you will place insured families into hotel and/or vacation rental ... Ability to assist coworkers with tasks * Hospitality industry experience is highly encouraged ...

corpay

Hotel Coordinator

Saint Charles, IL · On-site

$20 - $24/hr

Charles, IL. In this role, you will place insured families into hotel and/or vacation rental ... Ability to assist coworkers with tasks * Hospitality industry experience is highly encouraged ...

corpay

Hotel Coordinator

Saint Charles, IL · On-site

$20 - $24/hr

Charles, IL. In this role, you will place insured families into hotel and/or vacation rental ... Ability to assist coworkers with tasks * Hospitality industry experience is highly encouraged ...

Altorfer CAT

Yard Facilitator, Rental

East Peoria, IL

$23.25 - $26.08/hr

Will assist in scanning of all rental equipment during delivery and return processes as well as ... Vacation: 40 hours of vacation after 1 year of full-time employment * Sick: 40 hours of sick after ...

Altorfer CAT

Yard Facilitator, Rental

East Peoria, IL · On-site

$26.08/hr

Will assist in scanning of all rental equipment during delivery and return processes as well as ... Vacation: 40 hours of vacation after 1 year of full-time employment * Sick: 40 hours of sick after ...

Altorfer CAT

Yard Facilitator, Rental

East Peoria, IL · On-site

$23.25 - $26.08/hr

Will assist in scanning of all rental equipment during delivery and return processes as well as ... Vacation: 40 hours of vacation after 1 year of full-time employment * Sick: 40 hours of sick after ...

Altorfer CAT

Power Systems Rental Technician

East Peoria, IL · On-site

$30.92 - $44.08/hr

Deliver and assist with loading & unloading project components on the customer's job site. * Assist ... Vacation: 40 hours of vacation after 1 year of full-time employment * Sick: 40 hours of sick after ...

Altorfer CAT

Power Systems Rental Technician

East Peoria, IL · On-site

$30.92 - $44.08/hr

Deliver and assist with loading & unloading project components on the customer's job site. * Assist ... Vacation: 40 hours of vacation after 1 year of full-time employment * Sick: 40 hours of sick after ...

Altorfer CAT

Power Systems Rental Technician

East Peoria, IL · On-site

$30.92 - $44.08/hr

Deliver and assist with loading & unloading project components on the customer's job site. * Assist ... Vacation: 40 hours of vacation after 1 year of full-time employment * Sick: 40 hours of sick after ...

Patten Cat

Yard Facilitator, Rental

East Peoria, IL · On-site

$26.08/hr

Will assist in scanning of all rental equipment during delivery and return processes as well as ... Vacation: 40 hours of vacation after 1 year of full-time employment * Sick: 40 hours of sick after ...

New

Patten Cat

Yard Facilitator, Rental

East Peoria, IL · On-site

$26.08/hr

Will assist in scanning of all rental equipment during delivery and return processes as well as ... Vacation: 40 hours of vacation after 1 year of full-time employment * Sick: 40 hours of sick after ...

New

Altorfer CAT

Yard Facilitator, Rental

Decatur, IL · On-site

$23.25 - $27.40/hr

Will assist in scanning of all rental equipment during delivery and return processes as well as ... Vacation: 40 hours of vacation after 1 year of full-time employment * Sick: 40 hours of sick after ...

Altorfer CAT

Yard Facilitator, Rental

Decatur, IL

$27.40/hr

Will assist in scanning of all rental equipment during delivery and return processes as well as ... Vacation: 40 hours of vacation after 1 year of full-time employment * Sick: 40 hours of sick after ...

Altorfer CAT

Yard Facilitator, Rental

Decatur, IL · On-site

$23.25 - $27.40/hr

Will assist in scanning of all rental equipment during delivery and return processes as well as ... Vacation: 40 hours of vacation after 1 year of full-time employment * Sick: 40 hours of sick after ...

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Vacation Rental Assistant information

What does a vacation rental assistant do?

A Vacation Rental Assistant supports property owners or managers by handling day-to-day tasks related to vacation rental properties. Their duties often include communicating with guests, coordinating check-ins and check-outs, managing bookings, and overseeing cleaning and maintenance schedules. This role ensures guests have a smooth experience and that the property is well-maintained. Vacation Rental Assistants may also help with marketing the property and responding to guest inquiries promptly.

What are the key skills and qualifications needed to thrive as a vacation rental assistant, and why are they important?

To thrive as a Vacation Rental Assistant, you need strong organizational skills, attention to detail, and experience in hospitality or property management. Familiarity with property management systems (PMS), online booking platforms like Airbnb or VRBO, and basic maintenance tools are often required. Excellent communication, customer service orientation, and problem-solving abilities help you stand out in this role. These skills ensure smooth operations, satisfied guests, and positive reviews, which are crucial for business success in the vacation rental industry.

What are some common challenges faced by vacation rental assistants, and how can they be managed effectively?

Vacation Rental Assistants often juggle multiple responsibilities, such as coordinating guest check-ins, handling last-minute maintenance requests, and ensuring properties are cleaned and ready on time. One of the main challenges is managing unexpected issues, like scheduling conflicts or guest concerns, while maintaining a positive guest experience. Staying organized, communicating clearly with property owners and cleaning staff, and using property management tools can help streamline daily tasks and reduce stress. Building strong relationships with vendors and having backup plans in place also contribute to smoother operations.

What is the difference between Vacation Rental Assistant vs Property Manager?

AspectVacation Rental AssistantProperty Manager
CredentialsBasic customer service, hospitality, or administrative skillsReal estate or property management certifications often preferred
Work EnvironmentAssists with daily rental operations, guest communication, and bookingsOversees entire property, handles maintenance, leasing, and tenant relations
Employer & IndustryVacation rental companies, hospitality industryReal estate firms, property management companies

While both roles involve managing rental properties, a Vacation Rental Assistant primarily supports daily operations and guest interactions, whereas a Property Manager oversees the entire property, including maintenance and tenant relations. The assistant role is more focused on hospitality tasks, making it ideal for those starting in the industry or seeking administrative experience.

What are the most commonly searched types of Vacation Rental jobs in Illinois?

The most popular types of Vacation Rental jobs in Illinois are:

What are popular job titles related to Vacation Rental Assistant jobs in Illinois?

For Vacation Rental Assistant jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Vacation Rental Assistant jobs in Illinois look for?

The top searched job categories for Vacation Rental Assistant jobs in Illinois are:

What cities in Illinois are hiring for Vacation Rental Assistant jobs?

Cities in Illinois with the most Vacation Rental Assistant job openings:

Vacation Rental Assistant jobs near you
Infographic showing various Vacation Rental Assistant job openings in Illinois as of August 2026, with employment types broken down into 56% Full Time, and 44% Part Time. Highlights an 100% In-person job distribution.

Hotel Coordinator

Saint Charles, IL • On-site

Corpay
Software Development • 10K+ employees

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

13th of 21 rated payment service providers

Good employer

Paid breaks

Respectful managers

Learn more about Corpayexternal

$20 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

What We Need
Corpay is currently looking to hire a Hotel Coordinator within our ALE Solutions division. This position falls under our Lodging line of business and is located in St. Charles, IL. In this role, you will place insured families into hotel and/or vacation rental accommodations. You will report directly to the Hotel Operations Supervisor.
How We Work
As a Hotel Coordinator you will be expected to work in an office environment. Corpay will set you up for success by providing:
  • Assigned workspace in Saint Charles, IL office
  • Company-issued equipment
  • Formal hands on training
  • Hybrid Schedule (2 days required in office, 3 days allowed to work from home once fully trained)

Role Responsibilities
The responsibilities of the role will include:
  • Contacting the insured family and confirming information to book a hotel
  • Explaining the abatement and payment process to ensure thorough comprehension
  • Searching for a hotel or rental using Hotel Database/Rental Websites/Internet/Direct Connect & confirm with family if the hotel or presented rental is acceptable
  • Notifying the NAM if approval is needed by an adjuster for hotel rates or additional fees/requests from the insured family
  • Calling the hotel directly or using online booking tools to secure a reservation for families, negotiating rates when necessary
  • Informing the hotel of (if any) needed involvement in the abatement payment process
  • Adding our travel agent number (IATA/ARC #) to every booking
  • Updating ACT with details of hotel reservations
  • E-faxing Rate Agreement to the hotel and the THA for the insured to sign
  • Ensuring the insured pays the abatement directly to ALE Solutions using our CCAF
  • Calling the insured family with the confirmation number and confirming the hotel is booked
  • Calling the Hotel to confirm that the hotel received the necessary paperwork for check-in
  • Updating ACT with all necessary notes regarding conversations with hotels and insured families; updating all tabs to reflect the current status of the insured family's file
  • Ensuring that Rate Agreements and THA's are signed and returned in a timely manner and noted in ACT received
  • Ensuring abatement payments are received and processed in accordance with the Abatement tab in ACT
  • Calling Hotels and confirming check-in and check-out statuses of all families assigned
  • Setting up the E-File cabinet for each insured family booked in a hotel
  • E-Filing all necessary paperwork for the file
  • Setting tasks for yourself in regard to check-out, paperwork, extensions, folios, and abatement follow-up
  • Performing all necessary file maintenance such as extensions, relocation requests, call-aheads, etc.,
  • Handling and calculating deductibles and low limits, along with abatements
  • Handling upset or sensitive escalations, including unique situations (i.e., bed bugs, insured being asked to leave, police activity etc.)
  • Assisting in answering the Hotel Department phones
  • Performing other duties as assigned

Qualifications & Skills
  • High school diploma or equivalent preferred
  • 2+ years of job-related experience preferred
  • Computer proficiency in Microsoft Office Excel, Word, and Outlook
  • ACT program experience is a plus
  • Excellent verbal & written communication skills, be very organized, have strong problem-solving skills, be able to multitask, and be a team player
  • Attention to detail and accuracy are critical skills for this position
  • Exhibits strong business acumen and sound judgment
  • Able to establish and maintain healthy working relationships among team members in the course of work
  • Ability to assist coworkers with tasks
  • Hospitality industry experience is highly encouraged

Benefits & Perks
  • Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into our 401 (k) plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations

Pay Transparency
The expected salary range for this position is $20-24, based on the candidate's work location. This range reflects a good faith estimate of the expected compensation for this role at the time of posting. The final offer will be determined based on job-related factors including skills, experience, qualifications, and applicable market conditions. Compensation may vary based on geographic location and will be confirmed during the hiring process. Additional compensation and benefits, including incentive programs, health coverage, retirement plans, paid time off, and other benefits (where applicable), may also be provided.
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