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Va Civilian Jobs (NOW HIRING)

Trellix

Federal Civilian Account Manager

Reston, VA · On-site

$170K - $310K/yr

Must be located in or near the Tyson's Corner, VA area. * Experience: 5+ years of proven success ... Federal Civilian market. * Track Record: A documented history of consistent quota attainment and ...

VAST Data

Civilian Account Director

New York, NY · On-site +1

With nearly an exabyte deployed across the public sector, VAST supports some of the largest and most demanding environments across DOE, VA, HHS, NOAA, and other Federal Civilian agencies. Our ...

VAST Data

Civilian Account Director

Sterling, VA · On-site +1

With nearly an exabyte deployed across the public sector, VAST supports some of the largest and most demanding environments across DOE, VA, HHS, NOAA, and other Federal Civilian agencies. Our ...

VAST Data

Civilian Account Director

Manhattan, NY · On-site +1

With nearly an exabyte deployed across the public sector, VAST supports some of the largest and most demanding environments across DOE, VA, HHS, NOAA, and other Federal Civilian agencies. Our ...

Trellix

Federal Civilian Account Manager

Reston, VA · On-site

$170K - $310K/yr

Must be located in or near the Tyson's Corner, VA area. * Experience: 5+ years of proven success ... Federal Civilian market. * Track Record: A documented history of consistent quota attainment and ...

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$54K

$142.7K

$249.5K

How much do va civilian jobs pay per year?

As of Jul 24, 2026, the average yearly pay for va civilian in the United States is $142,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $160,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a VA Civilian, and why are they important?

To thrive as a VA Civilian, you need a solid background in your specific field (such as healthcare, administration, or IT), typically supported by relevant education and, in some cases, professional certifications. Familiarity with VA systems, federal regulations, and specialized software like VistA or HR Smart is often required. Strong interpersonal skills, attention to detail, and a commitment to public service help individuals excel in this role. These skills ensure effective service delivery to veterans, compliance with federal standards, and efficient collaboration within the VA organization.

What are VA civilians and what do they do?

VA civilians are employees who work for the U.S. Department of Veterans Affairs (VA) but are not members of the military. They perform a variety of roles, including healthcare, administration, IT, finance, and support services, to help serve veterans and their families. VA civilians play a crucial role in ensuring veterans receive quality medical care, benefits, and other essential services. These positions are open to non-military personnel and often offer competitive salaries, benefits, and opportunities for advancement.

What are some common challenges faced by VA Civilian employees and how can they be addressed?

VA Civilian employees often encounter challenges such as navigating complex federal regulations, managing high caseloads, and adapting to frequent policy updates. Staying organized and proactive in communication with both veterans and internal teams helps manage workloads efficiently. Leveraging available training resources and support networks within the VA can also ease transitions and promote professional development. Collaborating with multidisciplinary teams and staying current on policy changes are key to overcoming these challenges successfully.
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Va Civilian jobs near you
Infographic showing various Va Civilian job openings in the United States as of July 2026, with employment types broken down into 34% Full Time, 33% Part Time, and 33% Temporary. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $142,683 per year, or $68.6 per hour.
Customer Success Manager - Federal Civilian

Customer Success Manager - Federal Civilian

Exiger

Mclean, VA • On-site

Other

Medical, Dental, Vision

Posted 9 days ago

Job description

Customer Success Manager - Federal CivilianLocation

McLean, VA; Richmond, VA

Work Environment

Hybrid

Role Summary

Exiger partners with Federal Civilian agencies operating in increasingly complex environments where supply chain visibility, compliance, and operational resilience are mission critical. As our Government business continues to grow, we are expanding our Customer Success organization to deepen partnerships with agencies across the Federal Civilian landscape.

We are hiring a Customer Success Manager - Federal Civilian to serve as the primary post-sale relationship owner for a portfolio of Federal Civilian customers. Reporting to the Director of Government Customer Success, this role is responsible for driving customer adoption, value realization, retention, and long-term success across Exiger's platform.

Success in this role comes from building trusted relationships with government stakeholders, understanding agency priorities, and partnering across Product, Delivery, Support, and Sales to ensure customers achieve measurable mission outcomes. You will serve as a strategic advisor, helping customers maximize the value of Exiger's platform while identifying opportunities to expand adoption and strengthen long-term partnerships.

This role is ideal for someone who enjoys building executive relationships, solving complex customer challenges, and serving as a trusted partner to government organizations in a fast-moving SaaS environment.

What You'll Do
  • Manage a portfolio of Federal Civilian customer accounts, serving as the primary post-sale relationship owner.
  • Develop trusted relationships with government stakeholders, program leadership, and executive sponsors.
  • Lead customer onboarding, adoption planning, and ongoing engagement to ensure successful platform utilization.
  • Conduct regular business reviews to communicate customer value, platform usage, key outcomes, and future opportunities.
  • Partner with customers to understand evolving mission priorities and align Exiger's platform to support those objectives.
  • Monitor customer health, product adoption, and engagement metrics to proactively identify risks and develop mitigation plans.
  • Drive customer retention and support successful renewals through consistent engagement and value realization.
  • Partner with Product, Support, Delivery, Analytics, and Sales teams to resolve customer issues and improve the overall customer experience.
  • Advocate for customer needs by communicating product feedback, enhancement requests, and emerging use cases to internal stakeholders.
  • Maintain accurate customer activity, account plans, renewal forecasts, and engagement history within CRM and Customer Success platforms.
  • Support expansion opportunities by identifying additional customer needs and partnering with Sales on account growth strategies.
  • Represent Exiger as a trusted advisor during customer meetings, executive briefings, workshops, and other strategic engagements.
What You NeedRequired
  • 3-5 years of experience in Customer Success, Account Management, Technical Account Management, Consulting, Program Management, or other customer-facing roles.
  • Experience supporting Federal Civilian agencies or other government customers.
  • Experience managing customer relationships within a SaaS, GovTech, or technology-driven environment.
  • Demonstrated ability to build trusted relationships with government stakeholders and executive leadership.
  • Strong verbal and written communication skills with experience delivering presentations, training, and executive briefings.
  • Experience driving customer adoption, retention, renewals, or customer success outcomes.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Ability to interpret customer usage metrics and translate data into actionable engagement strategies.
  • Bachelor's degree

Preferred

  • Experience supporting Federal Civilian agencies such as DHS, CBP, FEMA, VA, HHS, Treasury, GSA, or other civilian organizations.
  • Familiarity with Customer Success methodologies, customer lifecycle management, and executive business reviews.
  • Experience supporting supply chain risk, compliance, cybersecurity, fraud, investigations, procurement, or government technology solutions.
  • Experience working with CRM and Customer Success platforms such as Salesforce, Gainsight, or similar tools.
Why Exiger
  • Partner directly with Federal Civilian agencies supporting critical national missions.
  • Help government customers maximize the value of Exiger's AI-powered supply chain and risk intelligence platform.
  • Build long-term strategic partnerships with government leaders and mission stakeholders.
  • Join a rapidly growing Government Customer Success organization supporting one of the fastest-growing areas of Exiger's business.
  • Work alongside mission-driven teams helping government organizations improve resilience, transparency, and operational readiness.

Why You'll Love Working at Exiger  

  • High-performance culture rooted in accountability and collaboration  
  • Discretionary Time Off (no maximum)  
  • Industry-leading health, vision, and dental benefits  
  • Competitive compensation  
  • 16 weeks fully paid parental leave  
  • Flexible hybrid work environment  
  • Wellness stipends and programming  
  • Career development and education reimbursement  

#Li-Hybrid  

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