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Va 811 Jobs (NOW HIRING)

Dollar Tree

Customer Service Associate I

Deming, NM · On-site

$13.75 - $19/hr

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 S Platinum Ave,Deming,New Mexico 88030 23035 Family Dollar

Dollar Tree

Customer Service Associate I

Chicago, IL · On-site

$15 - $20.50/hr

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 W 103rd St,Chicago,Illinois 60643-2339 22465 Family Dollar From: 17.05 To: 17.5

Dollar Tree

Customer Service Associate I

Green Bay, WI · On-site

$14 - $19.50/hr

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 South Military Ave,Green Bay,Wisconsin 54304 00964 Dollar Tree

Dollartree

Customer Service Associate I

Green Bay, WI · On-site

$14 - $19.50/hr

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 South Military Ave,Green Bay,Wisconsin 54304 00964 Dollar Tree

Dollar Tree

Customer Service Associate I

Inglewood, CA · On-site

$15 - $20.75/hr

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 N La Brea Ave,Inglewood,California 90302-3641 04995 Dollar Tree From: 17 To: 17.5

Dollartree

Customer Service Associate I

Mitchell, SD · On-site

$14.75 - $20.25/hr

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 E. Spruce St,Mitchell,South Dakota 57301 02384 Dollar Tree

Dollartree

Customer Service Associate I

Wind Gap, PA · On-site

$13.25 - $18.25/hr

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 Male Rd,Wind Gap,Pennsylvania 18091-1500 04572 Dollar Tree

Dollar Tree

Customer Service Associate I

Mitchell, SD · On-site

$14.75 - $20.25/hr

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 E. Spruce St,Mitchell,South Dakota 57301 02384 Dollar Tree

Dollar Tree

customer associate

Everett, WA · On-site

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 S.e Everett Mall Way,Everett,Washington 98208-3761 04961 Dollar Tree From: 20.82 To: 21

Dollartree

Customer Service Associate I

Everett, WA · On-site

$16 - $22/hr

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 S.e Everett Mall Way,Everett,Washington 98208-3761 04961 Dollar Tree From: 20.82 To: 21

Dollartree

customer associate

Everett, WA · On-site

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 S.e Everett Mall Way,Everett,Washington 98208-3761 04961 Dollar Tree From: 20.82 To: 21

Dollar Tree

Customer Service Associate I

Marquez, TX · On-site

$13 - $18/hr

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 Vw Goodwin Blvd N,Marquez,Texas 77865 31763 Family Dollar

Dollartree

Customer Service Associate I

Chicago, IL

$15 - $20.50/hr

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 W 103rd St,Chicago,Illinois 60643-2339 22465 Family Dollar From: 17.05 To: 17.5

Dollartree

Customer Service Associate I

Hastings, NE · On-site

$14.25 - $19.50/hr

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 S Burlington Ave,Hastings,Nebraska 68901-6912 25015 Family Dollar

Dollartree

Customer Service Associate I

Durant, OK · On-site

$11.75 - $16.25/hr

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 N 1st Ave,Durant,Oklahoma 74701-3701 24054 Family Dollar

Dollar Tree

Customer Service Associate I

Durant, OK · On-site

$11.75 - $16.25/hr

... UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain ... 811 N 1st Ave,Durant,Oklahoma 74701-3701 24054 Family Dollar

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Va 811 information

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How much do va 811 jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for va 811 in the United States is $30.30, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $43.27 per hour, depending on experience, location, and employer.

What is 811 in VA?

VA 811 is a free service that helps prevent damage to underground utility lines by coordinating excavation activities. It requires contractors and homeowners to call before digging to request utility locates, ensuring safety and compliance with state regulations.

What is a Va 811 job?

A VA 811 job typically involves working for Virginia 811, the state's notification center for underground utility marking. Employees assist in processing locate requests, educating the public on safe digging practices, and coordinating with utility companies to prevent damage to underground infrastructure. Roles may include customer service, dispatching, or field operations to ensure compliance with Virginia's dig laws.

What are the key skills and qualifications needed to thrive in the Va 811 position, and why are they important?

To thrive as a VA 811 Call Center Representative (commonly referred to as a Damage Prevention Specialist or Utility Locator Call Agent), you need strong communication skills, attention to detail, and the ability to interpret maps or site plans, often with a high school diploma or equivalent. Familiarity with call center software systems, ticket management tools, and GIS mapping applications is typically required. Excellent customer service abilities, patience, and effective problem-solving skills set top candidates apart. These competencies are vital to ensuring accurate and timely utility locate requests, preventing service disruptions, and safeguarding public safety.

Is VA811 just for homeowners?

VA811 is a service that provides utility location requests for anyone planning excavation or digging projects, including homeowners, contractors, and utility companies. It is not limited to homeowners and is used to prevent damage to underground utilities regardless of the project size or type.

What jobs pay 30 an hour without a degree?

Jobs that pay around $30 an hour without requiring a degree include roles such as commercial truck driver, HVAC technician, electrician, or skilled trades worker. These positions often require technical training, certifications, or apprenticeships rather than a college degree, and may involve physical work or specialized skills.

What are some common challenges VA 811 Call Center Representatives face in their daily work?

One of the main challenges VA 811 Call Center Representatives encounter is managing a high volume of incoming locate requests while ensuring accuracy and thorough documentation on each ticket. Calls often involve interpreting complex information about excavation sites and translating that into clear instructions for utility locators, which requires focus and attention to detail. Representatives must also handle situations where callers are unfamiliar with the 811 process, requiring patience and strong communication skills. Despite these challenges, the role offers a supportive team environment and the satisfaction of helping prevent accidents and service outages by facilitating safe digging practices.

What is the highest paying trade?

In Virginia, skilled trades such as elevator installers, power plant operators, and radiation therapists tend to have the highest average salaries. These roles often require specialized certifications, technical training, and experience, and they typically offer higher pay compared to other trades due to the complexity and responsibility involved.
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Va 811 jobs near you
Lead Locate Technician - Charlottesville, VA

Lead Locate Technician - Charlottesville, VA

Benchmark, LLC

Charlottesville, VA • On-site

$24 - $28/hr

Full-time

Re-posted 2 days ago

Job description

Key Roles & Responsibilities

The Lead Locate Technician supports field operations by providing advanced technical expertise, mentoring team members, and ensuring consistent service quality. This role acts as a bridge between Locate Technicians and Supervisors, helping resolve complex issues and maintain operational flow.

Leadership & Team Guidance
  • Serve as the primary escalation point for technical and operational issues.
  • Mentor and coach Locate Technicians to improve performance and knowledge.
  • Promote a collaborative, inclusive, and safety-first team culture.
  • Lead by example in professionalism, accountability, and adherence to safety protocols.
Technical Expertise
  • Maintain expert-level knowledge of maps, SLD/FB data, and locating tools.
  • Troubleshoot complex locate issues and support damage investigations.
  • Identify recurring problems and recommend long-term solutions.
  • Ensure accurate and timely marking of underground utilities (gas, water, sewer, electric, fiber).
Operational Excellence
  • Monitor technician queues and ensure consistent production flow.
  • Assist with scheduling, ticket prioritization, and workload balancing.
  • Analyze support metrics and provide insights to improve team performance.
  • Participate in team meetings and provide after-hours support when needed.
Customer Focus
  • Maintain high standards of customer satisfaction and professionalism.
  • Address escalated contractor and client concerns with urgency and clarity.
  • Communicate effectively with excavation crews, clients, and internal teams.
Initiative & Continuous Improvement
  • Proactively identify areas for improvement and support technicians facing challenges.
  • Contribute to initiatives that enhance service quality and operational efficiency.
  • Promote a culture of learning and continuous development.
  • Other duties as assigned.
Requirements / Qualifications
  • High school diploma or GED required.
  • Minimum 2–3 years of experience in utility locating.
  • Prior experience in a lead or mentoring role preferred.
  • Strong knowledge of underground utility systems and locating equipment.
  • Valid driver’s license with a clean driving record.
  • Ability to work independently and in varied outdoor conditions.
  • Proficient in reading maps, blueprints, and using mobile field technology.
  • Strong communication, problem-solving, and organizational skills.
Preferred Skills
  • Experience with ticket management systems and GIS tools.
  • Familiarity with state-specific underground facility protection laws.
  • Safety certifications (e.g., OSHA) are a plus.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).

Pay is set between $24-$28 an hour depending on experience level.

About BenchmarkEstablished in 2012, Benchmark is a division of National Underground Group that provides damage prevention solutions to utility companies and municipalities. It also offers private utility-locating services to homeowners and contractors, with 24/7 availability.Benchmark plays a critical role in preventing damage to underground utilities during excavation. Through established on-call contracts and the 811-call center, the company locates and marks underground gas, water, sewer, electric, and fiber lines.With long-term contracts and a commitment to safety, accuracy, and customer service, Benchmark builds lasting industry relationships. Benchmark currently serves Virginia, D.C., Maryland, North Carolina, South Carolina, and Delaware.OUR CORE VALUES

HOME SAFE TODAY

We commit to fostering a work environment where everyone can confidently perform their duties and return home safe. We prioritize employee safety and well-being. Safety is more than a policy it's a mindset in every action and decision.

WE SET THE BAR

We establish the Standard of Excellence, through industry leading quality and performance, while consistently exceeding customer expectations. We establish a partnership internally, with our team, and externally with our customers, with open and honest communications.

WE GROW TOGETHER

We invest in each other's success by expanding skills and providing opportunities. We deliver impact as we grow our company, customers and community. We share knowledge, support each other and succeed together.