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Voip Analyst Jobs (NOW HIRING)

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

$80 - $110/hr

Provides weekly reports of VoIP Team's activities to management. * Responsible for the ... Detail-oriented technical and strong analytical skills #J-18808-Ljbffr

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

Provides weekly reports of VoIP Team's activities to management. * Responsible for the ... Detail-oriented technical and strong analytical skills

UC Davis Health

Senior VoIP Engineer

Sacramento, CA · On-site

$107K - $212K/yr

The Comm and Network Technical Analyst IV, Senior VoIP Engineer possesses knowledge and skills of subordinate Comm and Network Technical staff Grades 1 through 3, plus the following additional: Under ...

BayNova LLC

VoIP Engineer

Alexandria, VA · On-site

Provides weekly reports of VoIP Team's activities to management. * Responsible for the ... Detail-oriented technical and strong analytical skills Powered by JazzHR S02BUQUdhu

NT Concepts

VOIP Engineer (DC)

Washington, DC · On-site

Company Description NT Concepts focuses on geospatial, data analytics, software, and cybersecurity ... VoIP Engineer (DC) VA-540-004-026 NT Concepts is seeking a VoIP Engineer to perform configuration ...

NT Concepts

VOIP Engineer (DC)

Washington, DC · On-site

Company Description NT Concepts focuses on geospatial, data analytics, software, and cybersecurity ... VoIP Engineer (DC) VA-540-004-026 NT Concepts is seeking a VoIP Engineer to perform configuration ...

Joink CTI

VOIP Systems Technician

Terre Haute, IN · On-site

Familiarity with network troubleshooting tools and packet analysis. * Experience using PSA ... CCNP * CompTIA VoIP Certification Success Measures * SLA compliance and ticket performance.

All Copy Products

VOIP Technician

Denver, CO · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Excellent analytical and problem-solving skills to quickly diagnose and resolve complex ...

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VOIP Systems Technician

Terre Haute, IN · On-site

Familiarity with network troubleshooting tools and packet analysis. * Experience using PSA ... CCNP * CompTIA VoIP Certification Success Measures * SLA compliance and ticket performance.

Plano ISD

VoIP Engineer

Plano, TX · On-site

$285.01/day

Continuously improve operations by conducting systems analysis and recommending changes. * Supports ... Maintain knowledge of VoIP and UC system technologies, methodologies, and standards. Acquire and ...

All Copy Products

VOIP Technician

Denver, CO

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Excellent analytical and problem-solving skills to quickly diagnose and resolve complex ...

All Copy Products

VOIP Technician

Chandler, AZ · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Excellent analytical and problem-solving skills to quickly diagnose and resolve complex ...

Joink

VOIP Systems Technician

Terre Haute, IN · On-site

Familiarity with network troubleshooting tools and packet analysis. * Experience using PSA ... CCNP * CompTIA VoIP Certification Success Measures * SLA compliance and ticket performance.

Plano Independent School District

VoIP Engineer

Plano, TX · On-site

$285.01/day

Technology/VoIP Engineer Date Posted: 7/7/2026 Location: Administration Bldg Closing Date: Until ... Continuously improve operations by conducting systems analysis and recommending changes. * Supports ...

Dataperk LLC

3CX VoIP Technician

Birmingham, AL · Hybrid

Configure advanced features like call recording and analytics * Implement disaster recovery and ... Strong understanding of VoIP protocols (SIP, RTP, SRTP) * Network troubleshooting and TCP/IP ...

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VOIP Analyst information

See salary details

$31K

$73.3K

$130K

How much do voip analyst jobs pay per year?

As of Aug 20, 2026, the average yearly pay for voip analyst in the United States is $73,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,000.00 per year, depending on experience, location, and employer.

What is a VoIP analyst?

A VoIP Analyst is responsible for managing, maintaining, and troubleshooting an organization's Voice over Internet Protocol (VoIP) systems. They ensure seamless communication by configuring and optimizing VoIP networks, monitoring call quality, and resolving technical issues. VoIP Analysts often work with vendors, support teams, and network engineers to implement upgrades and security measures. Their role is crucial in ensuring reliable and cost-effective communication solutions for businesses.

What are the key skills and qualifications needed to thrive as a VoIP analyst?

To thrive as a VoIP Analyst, you need a strong understanding of networking principles, VoIP protocols (such as SIP and RTP), and troubleshooting skills, often supported by a degree in computer science or a related field. Familiarity with call management systems, network monitoring tools (like Wireshark), and certifications such as CCNA or CompTIA Network+ are commonly expected. Strong analytical thinking, communication, and problem-solving abilities help you collaborate effectively with IT teams and end-users. These skills ensure reliable voice communications and efficient incident resolution in technology-driven business environments.

What are the typical challenges a VoIP analyst faces in their daily work?

VoIP Analysts commonly face challenges such as identifying and resolving network latency, jitter, and call quality issues, which can impact business communications. They must troubleshoot complex systems that involve both hardware and software components, often requiring in-depth analysis and quick decision-making. Additionally, adapting to constantly evolving technologies and ensuring secure and compliant voice transmissions can be demanding. The role offers continuous learning opportunities and frequent collaboration with IT, network, and support teams, making it a dynamic environment for tech-oriented professionals.

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What cities are hiring for Voip Analyst jobs?

Cities with the most Voip Analyst job openings:

What are the most commonly searched types of Voip Analyst jobs?

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What states have the most Voip Analyst jobs?

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VOIP Analyst jobs near you
Infographic showing various Voip Analyst job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, and 6% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $73,261 per year, or $35.2 per hour.

VoIP Engineer

BayNova LLC

Alexandria, VA • On-site

$80 - $110/hr

Other

Re-posted 29 days ago

Job description

BayNova has an exciting opportunity for a VoIP Engineer to join our team in support of an important federal government client.

Job Responsibilities
  • Customer-facing position for the VoIP Team, presenting and maintaining a consistent professional image to the customer, successfully managing customer expectations.
  • Provide Tier 1/Tier 2 support to end-users.
  • Prepare presentations and deliver briefings to the customer and management.
  • Provides weekly reports of VoIP Team's activities to management.
  • Responsible for the administration of all aspects of the VoIP system including system administration, patching, vulnerability management, software updates, troubleshooting, scripting and daily operation of the Cisco UCM and Unity Connection Voice Mail, Cisco UCCX ACD, Finesse agents and Microsoft Teams phones with direct routing with Cisco Unified Boarder Element (CUBE).
  • Implements and enforces security policies and compliance standards related to VoIP systems to safeguard data and communication privacy.
  • Assist lead engineer with evaluations of all aspects of the VoIP system performance and potential issues to make process improvement recommendations.
  • Monitors and optimizes the performance and reliability of VoIP systems, ensuring minimal downtime and efficient operation.
  • Provides recommendations of strategic direction and new products to customer by evaluating alternative telecommunications solutions to develop, configure, and maintain communication infrastructure for all aspects of the VoIP infrastructure.
  • Conducts market research working with external vendors and service providers to acquire VoIP equipment and services.
  • Conducts administration, discovery, and cleanup of A/V assets via ServiceNow.
  • Administers cloud-based video conferencing and collaboration technologies Zoom, Teams and WebEx.
  • Supports, troubleshoots, and monitors customer issues with cloud-based video conferencing technologies.
  • Provides A/V support for day-to-day meetings, webinars, and agency wide events ensuring all A/V equipment and collaboration services are pre-checked and will perform without issue.
  • Troubleshoots issues with A/V equipment including conference rooms, team rooms, Zoom Rooms and executive offices.
  • Escalates tier III A/V issues to A/V maintenance vendor and coordinates logistics for prompt resolution.
  • Leads onsite and remote troubleshooting sessions with Facility A/V vendor support; Escorts vendors during onsite visits.
  • Creates and maintains technical documentation for the VoIP systems, including configuration details, troubleshooting procedures, and diagrams.
  • Develops and implements disaster recovery plans related to VoIP systems to ensure continuity of operations in the event of system failures.
Job Requirements
  • Ability to obtain a Position of Trust Clearance
  • Strong communication skills
  • Exceptional customer service and follow-up skills
  • 5 years' experience with VoIP and A/V administration
  • Work onsite at the customer's location in Alexandria, VA
  • 24x7 On-call rotation for after-hours support
  • Nights and/or weekends troubleshooting, maintenance, and any other special circumstances
  • Self-starting individual with the ability to work independently on issues with minimal supervision
  • Detail-oriented technical and strong analytical skills
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