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Ux Operations Jobs in Illinois (NOW HIRING)

Steampunk

UX/UI Designer

Bloomington, IL · On-site

$100 - $125/hr

... and/or operational environment * Design intuitive, elegant, and accessible interfaces supported ... Demonstrated experience conducting primary and secondary user-research including user-interviews ...

Cedar Cares, Inc

Dir, UI/UX

Chicago, IL · On-site

$125 - $150/hr

... and operations. This requires knowledge of human factors, design, research, technology, and ... The UX Director leads the team that delivers this work, providing leadership, management, and ...

Cboe Global Markets

Dir, UI/UX

Chicago, IL · Hybrid

... and operations. This requires knowledge of human factors, design, research, technology, and ... The UX Director leads the team that delivers this work, providing leadership, management, and ...

Cboe Global Markets

Dir, UI/UX

Chicago, IL · On-site

... and operations. This requires knowledge of human factors, design, research, technology, and ... The UX Director leads the team that delivers this work, providing leadership, management, and ...

BrightStar Care

Sr. UX Designer

Bannockburn, IL · Hybrid

$130K - $160K/yr

In this role, you will help turn complex healthcare and operational workflows into simple, user ... Lead UX research and design efforts that turn complex workflows and user needs into clear ...

MedSpeed

UX/UI Designer - Driver Experience

Elmhurst, IL · On-site

Description UX/UI Designer - Driver Experience Only candidates local to the Chicagoland area will ... Use analytics, usage patterns, and frontline feedback from support and operations to find where the ...

MedSpeed

UX/UI Designer - Driver Experience

Elmhurst, IL · On-site

UX/UI Designer - Driver Experience Only candidates local to the Chicagoland area will be considered ... Use analytics, usage patterns, and frontline feedback from support and operations to find where the ...

MedSpeed

UX/UI Designer - Driver Experience

Elmhurst, IL · On-site

$125 - $150/hr

UX/UI Designer - Driver Experience Only candidates local to the Chicagoland area will be considered ... Use analytics, usage patterns, and frontline feedback from support and operations to find where the ...

Cleo (US)

Senior UX Designer

Chicago, IL · On-site

You will help define how intelligent capabilities are surfaced inside complex operational workflows while also evolving how UX itself is practiced in an AI-centered product development lifecycle. You ...

CACI

SAP UI/UX Engineer

O Fallon, IL · On-site

$90K - $189K/yr

SAP UI/UX Engineer Job Category: Engineering Time Type: Full time Minimum Clearance Required to ... S. Government organizations USTRANSCOM conducts globally integrated mobility operations, leads to ...

New

Grainger Businesses

Senior UX Designer

Chicago, IL · Hybrid

$103K - $172K/yr

W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America ... Our Sales Domain UX Team designs connected, seller-facing experiences that make work simpler and ...

Grainger Businesses

Senior UX Designer

Lake Forest, IL · Hybrid

$103K - $172K/yr

W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America ... Our Sales Domain UX Team designs connected, seller-facing experiences that make work simpler and ...

Grainger Businesses

Lead UX Designer - Search

Chicago, IL · Hybrid

$123K - $205K/yr

W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America ... Lead comprehensive UX strategy and design execution for Search and Guidance experiences on Grainger ...

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Ux Operations information

What is UX Operations?

UX Operations, often called UX Ops, refers to the processes, practices, and frameworks that support and enable user experience (UX) teams to work more efficiently and effectively. This includes managing tools, workflows, research repositories, design systems, and collaboration between cross-functional teams. The goal of UX Operations is to streamline the UX process, reduce friction, and ensure that designers, researchers, and stakeholders can focus on creating great user experiences by having the right resources and support in place.

What are the key skills and qualifications needed to thrive as a UX Operations professional?

To thrive as a UX Operations professional, you need expertise in project management, user experience processes, and cross-functional coordination, often supported by a background in design, business, or related fields. Familiarity with tools like Jira, Confluence, Figma, and workflow management systems is typical, along with knowledge of design systems and UX metrics. Excellent communication, organizational, and problem-solving skills help you bridge gaps between design, product, and engineering teams. These skills ensure efficient UX team workflows, clear communication, and delivery of high-quality user experiences.

How does a UX Operations professional typically collaborate with design, research, and product teams?

UX Operations professionals serve as a bridge between designers, researchers, and product managers, ensuring that processes, tools, and resources are optimized for efficient collaboration. They facilitate communication by organizing design systems, managing workflow tools, and standardizing best practices, allowing creative teams to focus on their core work. In this role, you'll be involved in coordinating cross-functional meetings, implementing feedback loops, and making sure projects move smoothly from concept through execution. Successful UX Ops specialists are proactive in identifying bottlenecks and developing solutions that enhance team productivity and cohesion.

Are UX operations jobs still in demand?

UX operations roles are increasingly in demand as companies focus on improving user experience and streamlining design processes. These jobs often require skills in project management, collaboration tools, and understanding of user-centered design principles, making them valuable in many organizations across industries.

What are popular job titles related to Ux Operations jobs in Illinois?

For Ux Operations jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Ux Operations jobs in Illinois look for?

The top searched job categories for Ux Operations jobs in Illinois are:

What cities in Illinois are hiring for Ux Operations jobs?

Cities in Illinois with the most Ux Operations job openings:

Ux Operations jobs near you
Infographic showing various Ux Operations job openings in Illinois as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

User Experience Researcher

Strata Decision Technology

Chicago, IL • On-site

$80K - $100K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 14 days ago

Job description

How you'll make an impact:
Strata is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community. As a UX Researcher, you will work directly with our user experience team to help many of the nation's leading hospitals, universities, and financial institutions make better decisions with their financial, operational, and strategic data so they can care for their communities.
This UX Researcher role is all about working with Product Managers and UX Designers to solve complex problems by uncovering the needs and pain points of our users and turning insights into actionable solutions and product decisions. Some examples of how you'll help:
  • Conduct generative and evaluative research to uncover user needs, behaviors, and motivations, guiding the product team through all stages of product development
  • Be the voice of the user in cross-functional team discussions, advocating for user needs while balancing business objectives and constraints
  • Help foster a user-centric culture by refining unclear questions into clear research opportunities, sharing insights across teams, and ensuring those insights help shape product decisions from discovery through launch

To thrive in this role, you must:
  • Feel comfortable sharing your expertise, offering research advice in group settings, growing into a trusted research partner to your stakeholders and team members.
  • Fearlessly dig into existing research and new research you generate to understand our users' needs
  • Contribute to problem discovery activities, with your design and product manager peers, while learning how to refine ambiguous questions into clearer goals.
  • Do all the research things: Create research plans, coordinate recruitment, talk to our users, share relevant insights with stakeholders, connect insights across studies and teams, with support from senior researchers.
  • Become an expert in our research repository and help maintain it so our product teams have a source of truth to influence their decisions.
  • Ask tough questions, identify assumptions, discuss new ideas, and remain open to opposing viewpoints
  • Actively contribute to the growth and development of the research function
  • Show initiative in end-to-end ownership of research studies, while seeking feedback and guidance from senior team members as you stretch into strategic work.

A Day in the Life:
  • Brainstorm research questions with other research team members
  • Work with your product manager and design partners to uncover where there are gaps in knowledge that you can contribute to
  • Review findings and recommendations with your design partner
  • Geek out over the latest trends in research and actively share your learnings with the team to spark discussion
  • Guide your team through the pros and cons of your research plan and questions along with your decision-making process
  • Try and get the fastest time on the latest NYT Pips game and share in Slack with pride

What we're looking for:
  • Relevant research experience within an agile team; SaaS, finance, or healthcare experience highly preferred, with 2+ years of professional user research experience on product teams
  • Ability to navigate both clear and ambiguous problem spaces, selecting appropriate research methods and adapting approach based on project constraints
  • Ability to synthesize findings into clear, actionable insights and recommendations that inform product decisions
  • Strong organizational skills, with the ability to manage and prioritize work and independently drive research projects forward
  • A body of past work that showcases strong core research skills including generative research, evaluative research, analysis, and generating actionable insights
  • Experience incorporating quantitative data into research (e.g., product analytics, surveys, or behavioral metrics) to complement qualitative insights
  • Familiarity with product analytics tools (e.g., Pendo or similar) and an interest in leveraging usage data to inform research
  • Interest in incorporating AI tools into research workflows (e.g., synthesis, analysis, or operational efficiency), while maintaining research quality and rigor

Estimated Salary Range: $80,000 - $100,000Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits. Strata is committed to fair and equitable compensation practices. Full-time roles are eligible for an annual bonus based on both individual and company performance. Find out more about Strata benefits here.
Find out more about Strata benefits here.
How we work:Our preferred location for open roles is Chicago, IL. We value in-person connection and regularly host on-campus events to create meaningful opportunities for our team to build relationships and collaborate
Thinking about applying?
Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you're currently reading this and hesitating to click "Apply" for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.
Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to careers@stratadecision.com.
Here @ Strata...
Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.
We believe that each of our team member's unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.
Our Core Values:While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.
  • We connect with positive intent.
  • We are helpful.
  • We own it.
  • We get better every day.
  • We are humble.

Apply