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Ux Operations Jobs in Chicago, IL (NOW HIRING)

MedSpeed

UX/UI Designer

Elmhurst, IL · On-site

Use analytics, usage patterns, and frontline feedback from support and operations to find where the ... Experience designing software people use to get a job done for enterprise, B2B SaaS, operational ...

New

Grainger Businesses

Lead UX Designer

Lake Forest, IL · Hybrid

$113K - $189K/yr

Grainger, Inc., is a leading broad line distributor with operations primarily in North America ... Position Details The Lead UX Designer is responsible for leading the design of intuitive, user ...

Grainger Businesses

Lead UX Designer

Chicago, IL · Hybrid

$113K - $189K/yr

Grainger, Inc., is a leading broad line distributor with operations primarily in North America ... Position Details The Lead UX Designer is responsible for leading the design of intuitive, user ...

Grainger Businesses

Lead UX Designer

Lake Forest, IL · On-site

$113K - $189K/yr

Grainger, Inc., is a leading broad line distributor with operations primarily in North America ... Position Details The Lead UX Designer is responsible for leading the design of intuitive, user ...

Grainger Businesses

Lead UX Designer

Lake Forest, IL · Hybrid

$113K - $189K/yr

Grainger, Inc., is a leading broad line distributor with operations primarily in North America ... Position Details The Lead UX Designer is responsible for leading the design of intuitive, user ...

Cleo (US)

Senior UX Designer

Chicago, IL · On-site

You will help define how intelligent capabilities are surfaced inside complex operational workflows while also evolving how UX itself is practiced in an AI-centered product development lifecycle. You ...

Grainger Businesses

Lead UX Designer

Chicago, IL · Hybrid

$123K - $205K/yr

W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America ... Lead comprehensive UX strategy and design execution for Search and Guidance experiences on Grainger ...

Grainger Businesses

Lead UX Designer

Lake Forest, IL · Hybrid

$123K - $205K/yr

W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America ... Lead comprehensive UX strategy and design execution for Search and Guidance experiences on Grainger ...

Grainger Businesses

Lead UX Designer

Chicago, IL · Hybrid

$123K - $205K/yr

W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America ... Lead comprehensive UX strategy and design execution for Search and Guidance experiences on Grainger ...

Grainger Businesses

Lead UX Designer

Chicago, IL · On-site

$123K - $205K/yr

W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America ... Lead comprehensive UX strategy and design execution for Search and Guidance experiences on Grainger ...

IMC

Lead UX Designer

Chicago, IL · On-site

$200K - $225K/yr

As a Lead UX Designer, you will help define how users understand the market, explore data, and make ... business operations professionals are united by our uniquely collaborative, high-performance ...

IMC

Lead UX Designer

Chicago, IL · On-site

$200K - $225K/yr

As a Lead UX Designer, you will help define how users understand the market, explore data, and make ... business operations professionals are united by our uniquely collaborative, high-performance ...

Gehc

Senior Staff UX Designer

Chicago, IL

$160K - $240K/yr

... operational applications. At GE Healthcare, we are harnessing the power of technology to make ... Develop annotated wireframes and prototypes that effectively communicate user experience and ...

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Ux Operations information

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How much do ux operations jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for ux operations in Chicago, IL is $24.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $28.46 per hour, depending on experience, location, and employer.

What is UX Operations?

UX Operations, often called UX Ops, refers to the processes, practices, and frameworks that support and enable user experience (UX) teams to work more efficiently and effectively. This includes managing tools, workflows, research repositories, design systems, and collaboration between cross-functional teams. The goal of UX Operations is to streamline the UX process, reduce friction, and ensure that designers, researchers, and stakeholders can focus on creating great user experiences by having the right resources and support in place.

What are the key skills and qualifications needed to thrive as a UX Operations professional?

To thrive as a UX Operations professional, you need expertise in project management, user experience processes, and cross-functional coordination, often supported by a background in design, business, or related fields. Familiarity with tools like Jira, Confluence, Figma, and workflow management systems is typical, along with knowledge of design systems and UX metrics. Excellent communication, organizational, and problem-solving skills help you bridge gaps between design, product, and engineering teams. These skills ensure efficient UX team workflows, clear communication, and delivery of high-quality user experiences.

How does a UX Operations professional typically collaborate with design, research, and product teams?

UX Operations professionals serve as a bridge between designers, researchers, and product managers, ensuring that processes, tools, and resources are optimized for efficient collaboration. They facilitate communication by organizing design systems, managing workflow tools, and standardizing best practices, allowing creative teams to focus on their core work. In this role, you'll be involved in coordinating cross-functional meetings, implementing feedback loops, and making sure projects move smoothly from concept through execution. Successful UX Ops specialists are proactive in identifying bottlenecks and developing solutions that enhance team productivity and cohesion.

Are UX operations jobs still in demand?

UX operations roles are increasingly in demand as companies focus on improving user experience and streamlining design processes. These jobs often require skills in project management, collaboration tools, and understanding of user-centered design principles, making them valuable in many organizations across industries.

What are popular job titles related to Ux Operations jobs in Chicago, IL?

For Ux Operations jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Ux Operations jobs in Chicago, IL look for?

The top searched job categories for Ux Operations jobs in Chicago, IL are:

Ux Operations jobs near you
Infographic showing various Ux Operations job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,753 per year, or $24.9 per hour.

UX/UI Designer

MedSpeed

Elmhurst, IL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

MedSpeed rating

6.8

Company rating: 6.8 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

232nd of 365 rated logistics

Job description

Description
UX/UI Designer
Only candidates local to the Chicagoland area will be considered
Hybrid: In Office Every Thursday in Elmhurst, IL Required
Join MedSpeed and help deliver health! We're a healthcare logistics company partnering with organizations nationwide to transport vital medical supplies and specimens. At MedSpeed, teamwork, integrity, and growth drive everything we do. If you're passionate, driven, and ready to make a real impact, we want to hear from you. Today, we have a nationwide presence with locations across the U.S., yet we've never lost the entrepreneurial spirit and close-knit culture that defined us from day one.
Our people are at the heart of what we do and how we support our customers. We work as one team, we keep our promises, and we get better every day. These aren't just words; they shape how we support each other, grow together, and deliver real impact.
The UX/UI Designer will lead the UX design of our Driver facing solutions. This hands-on role focuses on creating clear, intuitive, and professional user experiences that simplify complex order fulfillment for all market segments for our employed Drivers and also outside couriers and courier partners. Partnering closely with Product and Engineering, the designer will translate user needs into thoughtful UX experiences and polished, production-ready UI designs.
How You Will Contribute
UX & interaction design
  • Design end-to-end Driver applications (web and mobile) for MedSpeed employees, outside couriers, and courier vendor partners.
  • Map real routes and stops to find friction, remove taps, decisions, and cognitive load from tasks drivers repeat hundreds of times a day.
  • Move from wireframes to clickable Figma prototypes fast enough to test ideas before they're expensive.
  • Design for the unglamorous cases that decide whether software works in the field: offline states, failed scans, wrong addresses, partial pickups, error recovery.
  • Deliver production-ready UI and annotated specs Engineering can build from without a follow-up meeting.

Visual design & design system
  • Produce high-fidelity designs for responsive web and native mobile, which is primarily Android, with an eye toward iOS conventions where relevant.
  • Apply hierarchy, typography, spacing, and contrast so critical information is legible at a glance, at arm's length, in bad lighting.
  • Modernize the interface while staying true to MedSpeed brand guidelines.
  • Build and maintain a lightweight design system with reusable components and documentation that keep quality high as the product grows.

Collaboration
  • Partner with the CPTO and Product Leads to understand intent and business objectives before pixels exist.
  • Join discovery early to make sure we're solving the right problem and push back when we're not.
  • Work directly with Tech Leads on feasibility, then stay involved through refinement, sprint planning, design QA, and release.
  • Represent the driver's reality in product debates while respecting business and technical constraints.

Continuous improvement
  • Use analytics, usage patterns, and frontline feedback from support and operations to find where the experience breaks down.
  • Propose changes that measurably reduce training time, support tickets, and time per stop.
  • Keep simplifying as the product grows. Complexity accumulates unless someone actively fights it.

Skills for Success
  • 5+ years designing UX/UI for web and/or mobile applications.
  • A portfolio that shows how you think, demonstrating clean, structured interfaces, responsive web, native mobile, and at least one genuinely complex workflow you made simple. We care more about your reasoning than your renders.
  • Experience designing software people use to get a job done for enterprise, B2B SaaS, operational, logistics, or frontline/field tools.
  • Fluency in Figma, including prototyping and component libraries.
  • Solid grasp of responsive layout and native mobile patterns (Android in particular).
  • Working knowledge of accessibility standards (WCAG) and why they matter more, not less, in the field.
  • Enough understanding of front-end constraints to design things that can actually be built.
  • The ability to explain a design decision to an engineer, an executive, and a driver - and adjust it when one of them is right.
  • Strong understanding of responsive layouts and native mobile design patterns (iOS and Android).
  • Familiarity with accessibility best practices, including WCAG standards.
  • Basic understanding of front-end development constraints and implementation considerations.
  • Ability to clearly communicate design decisions to both technical and non-technical stakeholders.
  • Bachelor's degree in UX Design, Interaction Design, HCI, Product Design, Graphic Design, Computer Science, or a related field or equivalent practical experience and a portfolio that speaks for itself.

Our Commitment to You
MedSpeed knows that doing meaningful work starts with being part of a company that values your well-being. That's why, in addition to a collaborative and purpose-driven culture, we offer benefits that support your life both at work and beyond it. This includes medical, dental, and vision coverage; flexible spending accounts; paid time off to recharge; and a 401(k) to help you plan for the future.
The salary for this role ranges from $125,000 to $135,000, depending on factors like experience, skills, and location. A discretionary bonus is also available.
Please beware of fake job offers. MedSpeed only contacts candidates through official channels and never requests personal information outside of our secure application process. All position openings are at www.medspeed.com
As part of our hiring process, final candidates will be subject to a background check, in compliance with applicable laws.
MedSpeed is an Equal Opportunity Employer
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