Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ... You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of ...
Quick apply
Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ... You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of ...
Quick apply
Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ... You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of ...
Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ... You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of ...
Quick apply
Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ... You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of ...
Morrow, GA ยท On-site
$22/hr
User-generated content including posts, private messages, and group chats * Account enforcement ... Minimum **6 months of experience** in content moderation, trust & safety, risk, fraud, e-commerce ...
Morrow, GA ยท On-site
$22/hr
User-generated content including posts, private messages, and group chats * Account enforcement ... Minimum **6 months of experience** in content moderation, trust & safety, risk, fraud, e-commerce ...
New York, NY ยท On-site
$22 - $25/hr
... experience smooth and clutter-free. Since its inception, Rebag has catered to a rapidly growing ... You understand how TikTok works: the culture, the comments, the pacing, and you're a regular user ...
New York, NY ยท On-site
$22 - $25/hr
... experience smooth and clutter-free. Since its inception, Rebag has catered to a rapidly growing ... You understand how TikTok works: the culture, the comments, the pacing, and you're a regular user ...
$22 - $25/hr
... experience smooth and clutter-free. Since its inception, Rebag has catered to a rapidly growing ... You understand how TikTok works: the culture, the comments, the pacing, and you're a regular user ...
$22 - $25/hr
... experience smooth and clutter-free. Since its inception, Rebag has catered to a rapidly growing ... You understand how TikTok works: the culture, the comments, the pacing, and you're a regular user ...
The moderator also manages participant outreach and scheduling, applying creative solutions to maintain throughput and uphold participant experience standards. Top Skills User research, data ...
The moderator also manages participant outreach and scheduling, applying creative solutions to maintain throughput and uphold participant experience standards. Top Skills User research, data ...
Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ... You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of ...
Quick apply
Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ... You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of ...
Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ... You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of ...
Quick apply
Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit ... You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of ...
Dallas, TX ยท On-site
... briefs, surveys, moderator guides, screener questionnaires; synthesize findings into clear ... Experience with User Testing, Qualtrics, Quantum Metric, Tableau and the Microsoft Suite * Ability ...
Dallas, TX ยท On-site
... briefs, surveys, moderator guides, screener questionnaires; synthesize findings into clear ... Experience with User Testing, Qualtrics, Quantum Metric, Tableau and the Microsoft Suite * Ability ...
Morrow, GA ยท On-site
$24/hr
User-generated content including posts, private messages, and group chats * Account enforcement ... Minimum **6 months of experience** in content moderation, trust & safety, risk, fraud, e-commerce ...
Morrow, GA ยท On-site
$24/hr
User-generated content including posts, private messages, and group chats * Account enforcement ... Minimum **6 months of experience** in content moderation, trust & safety, risk, fraud, e-commerce ...
Atlanta, GA ยท On-site
$17.25 - $22.50/hr
Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Identify gaps in user understanding and collaborate with the Customer Experience Manager and other ...
Atlanta, GA ยท On-site
$17.25 - $22.50/hr
Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Identify gaps in user understanding and collaborate with the Customer Experience Manager and other ...
Thousand Oaks, CA ยท On-site +1
$55 - $75/hr
... overall user experience across client's portfolio or programs. * To support usability activities such as planning, protocol development, data collection sheets, moderator scripts, material ...
Thousand Oaks, CA ยท On-site +1
$55 - $75/hr
... overall user experience across client's portfolio or programs. * To support usability activities such as planning, protocol development, data collection sheets, moderator scripts, material ...
Dunwoody, GA ยท On-site
$17.75 - $23.25/hr
Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Identify gaps in user understanding and collaborate with the Customer Experience Manager and other ...
Quick apply
Dunwoody, GA ยท On-site
$17.75 - $23.25/hr
Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Identify gaps in user understanding and collaborate with the Customer Experience Manager and other ...
Dunwoody, GA ยท Remote
$17.75 - $23.25/hr
Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Identify gaps in user understanding and collaborate with the Customer Experience Manager and other ...
Dunwoody, GA ยท Remote
$17.75 - $23.25/hr
Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Identify gaps in user understanding and collaborate with the Customer Experience Manager and other ...
Dunwoody, GA ยท On-site
$17.75 - $23.25/hr
Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Identify gaps in user understanding and collaborate with the Customer Experience Manager and other ...
Dunwoody, GA ยท On-site
$17.75 - $23.25/hr
Serve as a live technical moderator for virtual events. * Perform "tech checks" with presenters ... Identify gaps in user understanding and collaborate with the Customer Experience Manager and other ...
Burbank, CA ยท On-site
$87K - $106K/yr
Serve as virtual moderator for learning sessions on multiple platforms (i.e., Teams, Zoom, etc ... user experience The hiring range for this position in Burbank, CA is $87,200.00 to $106,400.00 per ...
Burbank, CA ยท On-site
$87K - $106K/yr
Serve as virtual moderator for learning sessions on multiple platforms (i.e., Teams, Zoom, etc ... user experience The hiring range for this position in Burbank, CA is $87,200.00 to $106,400.00 per ...
... moderator, and member), enterprise level, and team level, as well as for individual repositories ... Required Skills and Experience: * Demonstrated understanding of GitHub'''''s user authentication ...
... moderator, and member), enterprise level, and team level, as well as for individual repositories ... Required Skills and Experience: * Demonstrated understanding of GitHub'''''s user authentication ...
Rochester, NY ยท On-site
$65/hr
Conduct usability testing such as planning, protocol development, data collection sheets, moderator ... Knowledge of user-centered design, and human factors, experience conducting risk analyses. quality ...
Rochester, NY ยท On-site
$65/hr
Conduct usability testing such as planning, protocol development, data collection sheets, moderator ... Knowledge of user-centered design, and human factors, experience conducting risk analyses. quality ...
Charlotte, NC ยท On-site
... moderator for Connect Learning Communities (LMS) and Podio group (RacePlanner) TRAINING: The ... Experience updating and supporting websites using website content management systems * Excellent ...
Charlotte, NC ยท On-site
... moderator for Connect Learning Communities (LMS) and Podio group (RacePlanner) TRAINING: The ... Experience updating and supporting websites using website content management systems * Excellent ...
$65/hr
Conduct usability testing such as planning, protocol development, data collection sheets, moderator ... Knowledge of user-centered design, and human factors, experience conducting risk analyses. quality ...
$65/hr
Conduct usability testing such as planning, protocol development, data collection sheets, moderator ... Knowledge of user-centered design, and human factors, experience conducting risk analyses. quality ...
$30K - $42.2K
4% of jobs
$42.2K - $54.5K
3% of jobs
$54.5K - $66.7K
18% of jobs
$67K is the 25th percentile. Wages below this are outliers.
$66.7K - $78.9K
9% of jobs
$78.9K - $91.1K
8% of jobs
$91.1K - $103.4K
3% of jobs
$103.4K - $115.6K
3% of jobs
The median wage is $120.2K / yr.
$115.6K - $127.8K
4% of jobs
$127.8K - $140K
3% of jobs
$140K - $152.3K
3% of jobs
$157.1K is the 75th percentile. Wages above this are outliers.
$152.3K - $164.5K
41% of jobs
$30K
$113.1K
$164.5K

Full-time
Posted 23 days ago
Role: Community Manager & Moderator
Company: EB5Visa.io
Location: Remote / U.S. Based
Type: Full-Time
About EB5Visa.io
We are building the definitive digital hub for the EB-5 Investor Visa program. The EB-5 market is a multi-billion dollar industry historically plagued by opaque data, high-commission overseas brokers, and massive friction. EB5Visa.io is a data-driven, two-sided marketplace that replaces the chaotic network of middlemen with radical transparency. We provide high-net-worth global investors with free due diligence tools, while offering U.S. developers and immigration attorneys a compliant platform for direct lead generation.
We are looking for a highly empathetic, hyper-vigilant Community Manager to own the "Public Square" and "Private Vaults" of our platform.
The Role
As our Community Manager & Moderator, you are the voice of the platform and our first line of defense. You will manage a community of high-net-worth global investors who are navigating a highly stressful, multi-year immigration journey. Your dual mandate is to foster a supportive, deeply engaged peer-to-peer ecosystem while strictly enforcing SEC and USCIS compliance rules. You will ensure our forums remain a safe haven for education and due diligence.
What You Will Do (Core Responsibilities):
The Compliance Shield: Actively patrol public forums and community spaces to ensure compliance with SEC Regulation D (Rule 506b). You will swiftly identify and remove prohibited language or unauthorized activities.
Community Cultivation: Welcome new investors to the platform. Guide them toward our free utility tools and seamlessly connect them to verified educational resources.
Vibe & Tone Management: De-escalate panicked discussions. The EB-5 process is stressful, and investors often experience anxiety over visa bulletins and USCIS processing times. You will set a tone of calm, data-backed reassurance.
The Content Flywheel: Seed the community with high-value discussions. Summarize complex USCIS policy updates, share relevant news, and create weekly engagement polls to spark organic conversations.
The Product Feedback Loop: You are the ears of the company. You will track the most common anxieties, questions, and pain points within the community and report them directly to the product and engineering teams to help us build better features.
What Weโre Looking For:
Experience: 3+ years managing highly engaged online communities (specialized forums, Reddit, Discord, or proprietary SaaS networks), ideally within the FinTech, LegalTech, Real Estate, or high-end consumer spaces.
Regulatory Awareness: You don't need to be an attorney, but you must possess a strong fundamental understanding of what constitutes financial/investment advice versus educational information.
High Emotional Intelligence (EQ): You are dealing with families making life-altering financial decisions. You know how to exhibit deep empathy while maintaining firm professional boundaries and enforcing platform rules.
Impeccable Written Communication: You write clearly, authoritatively, and warmly. You know how to craft a community guideline update that users will actually read and respect.
Crisis Management: You are unbothered by conflict and know exactly how to handle a toxic user or a sudden influx of panicked questions regarding a regulatory change.
Why Join Us?
Real-World Impact: You are building a safe harbor for global professionals and families trying to navigate an overwhelming system. Your work directly protects them from fraud and anxiety.
Ground Floor Opportunity: As an early hire, you will define the culture, community guidelines, and moderation playbooks from day one.
Growth: Opportunity to build and lead a global trust and safety team as the platform scales.