Registered Nurse Care Manager – LTSS (Hybrid)
Pay: $37-40/hr
Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST, No OT expectations
Location: New Castle County, Delaware
Employment Type: W2 6 Month Temp-to-hire, Potential for extension and possible conversion to FTE
Job Overview
We are seeking a Registered Nurse Care Manager to support Long-Term Services and Supports (LTSS) members through care coordination, level of care redeterminations, transition of care activities, and ongoing case management support. This role involves a combination of member home visits, care assessments, coordination with providers and caregivers, and documentation of care management activities to help ensure members receive appropriate services and support.
The RN Care Manager will work closely with the LTSS team to assist members with immediate needs, maintain compliance with level of care requirements, and coordinate services and resources based on individualized care plans.
Responsibilities
- Complete LTSS level of care redeterminations and care assessments
- Conduct member home visits and other site visits as needed
- Coordinate transition of care and ongoing case management activities
- Evaluate member needs, available resources, and support plans for appropriate outcomes
- Assist with developing and maintaining long-term service plans and care plans
- Coordinate services between members, caregivers, providers, specialists, and community resources
- Support members and families with resource coordination related to housing, independent living, employment, foster care, participant direction, and other needs
- Monitor member status, outcomes, and compliance with care plans and level of care requirements
- Educate members and caregivers on healthcare services, benefits, referrals, and provider instructions
- Maintain accurate documentation and ensure compliance with state, federal, and payer requirements
- Collaborate with healthcare providers and internal care management teams
- Provide feedback on opportunities to improve care delivery and service coordination
- Support the LTSS team during periods of increased membership growth
Performance Expectations
- Complete approximately 4–5 assessments per week
- Complete approximately 4–5 redeterminations daily
Required Qualifications
- Active Delaware RN License or Compact RN License
- Associate's degree OR Bachelor’s degree and 2–4 years of related experience
- Experience with:
- Level of Care Redeterminations
- Transition of Care
- Case Management
- Valid Driver’s License
- Ability to travel for member home visits within Delaware
- Dedicated home workspace for remote administrative work
Preferred Qualifications
- Previous experience as a Service Care Manager
- LTSS experience preferred
Skills & Experience
- LTSS Case Management
- Care Coordination
- Utilization Management
- Transition of Care
- Member Assessments
- Home Health Visits
- Service Planning
- Clinical Documentation
- Community Resource Coordination
- Healthcare Navigation
- Medicaid / Managed Care
- Interdisciplinary Collaboration
- Patient Education
- Compliance & Regulatory Documentation