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Utilization Case Manager Jobs (NOW HIRING)

FMOLHS

Case Manager - RN (PRN, Days)

Lafayette, LA · On-site

The Case Manager will facilitate the interdisciplinary plan of care with a focus on evaluating the ... Performs effective utilization review techniques to work with physicians, third party payors and ...

FMOLHS

Experienced Case Manager - RN

Jackson, MS · On-site

The Case Manager directs the utilization review of patient charts, treatment plans, and discharge planning pertaining to the quality of care and treatment criteria for patients in a specific ...

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How much do utilization case manager jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for utilization case manager in the United States is $36.49, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $38.46 per hour, depending on experience, location, and employer.

What is a utilization case manager?

A Utilization Case Manager is a healthcare professional responsible for evaluating the necessity, appropriateness, and efficiency of medical services provided to patients. They review patient cases, coordinate with healthcare providers, and ensure that treatments are in line with established guidelines and insurance requirements. Their goal is to optimize patient outcomes while managing costs and ensuring compliance with regulations. Utilization Case Managers often work in hospitals, insurance companies, or managed care organizations.

What are the key skills and qualifications needed to thrive as a utilization case manager?

To thrive as a Utilization Case Manager, you need a background in nursing or social work, strong analytical skills, and a solid understanding of healthcare regulations and insurance processes, often supported by RN licensure or certification in case management (e.g., CCM). Familiarity with utilization management software, electronic health records (EHRs), and payer authorization systems is essential. Excellent communication, critical thinking, and negotiation skills help facilitate collaboration among patients, providers, and payers. These skills ensure appropriate care delivery, cost management, and compliance with healthcare standards.

How does a utilization case manager typically collaborate with healthcare providers and insurance companies?

Utilization Case Managers play a key role in coordinating care between healthcare providers and insurance companies. They review patient cases to ensure that the recommended treatments are medically necessary and align with insurance policies. This often involves regular communication with doctors, nurses, and insurance representatives to gather information, clarify treatment plans, and advocate for appropriate patient care. Strong collaboration skills are essential, as Utilization Case Managers must balance the needs of patients with organizational guidelines while maintaining positive professional relationships.

What is the difference between Utilization Case Manager vs Utilization Review Nurse?

AspectUtilization Case ManagerUtilization Review Nurse
CredentialsRN license, case management certificationRN license, certification in utilization review
Work EnvironmentCase management teams, hospitals, insurance companiesUtilization review departments, hospitals, insurance providers
Primary FocusCoordinating patient care, discharge planning, resource allocationAssessing medical necessity, reviewing patient records for appropriateness
Common UsageBroader case management roles, patient advocacySpecific review of medical necessity and insurance claims

While both roles require RN licensure and focus on patient care, the Utilization Case Manager primarily coordinates overall patient services and discharge planning, whereas the Utilization Review Nurse concentrates on evaluating the medical necessity of treatments for insurance purposes. Understanding these distinctions helps in choosing the right career path or job search focus.

What degree do I need for utilization case manager?

Utilization case managers typically need at least a bachelor's degree in healthcare, social work, nursing, or a related field. Some positions may prefer or require a master's degree or relevant certifications, such as Certified Case Manager (CCM) or Certified Professional in Healthcare Quality (CPHQ).
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Utilization Case Manager jobs near you
Infographic showing various Utilization Case Manager job openings in the United States as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $75,891 per year, or $36.5 per hour.

Utilization Review Manager

Neuropsychiatric Hospitals

Mishawaka, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Job description

About Us
Specialized Care for the Patients Who Need It Most.
NeuroPsychiatric Hospitals (NPH) is dedicated to providing unparalleled service to our patients, team members, physicians, and families. We dare to do things differently, bringing together compassionate care, specialized expertise, and an interdisciplinary approach to meet the unique needs of those we serve. It is this commitment that distinguishes NPH as the healthcare provider of choice.
As a national leader in behavioral healthcare, NPH specializes in caring for patients with acute psychiatric and complex medical needs. Our hospitals provide patient-centered care through an interdisciplinary, multi-specialty approach, ensuring our patients receive the specialized support they need when they need it most.
With locations in Indiana, Michigan, Texas, Ohio, and Arizona, we are expanding access to our unique model of care across the United States. Join NPH and become part of a team that is daring to do things differently and making a lasting difference in the lives of our patients, families, and communities every day.
Overview
Doctors NeuroPsychiatric Hospital and Medical Behavioral Hospital of Mishawaka are seeking a Utilization Review Manager to oversee utilization review services and ensure compliance with CMS Conditions of Participation. This role leads efforts to promote effective utilization of healthcare resources, coordinate patient care across the continuum, support appropriate reimbursement, and reduce denials. The Utilization Review Manager will supervise staff supporting Doctors NeuroPsychiatric Hospital and Medical Behavioral Hospital of Mishawaka, with travel between both hospitals required to provide leadership, support, and case management.
Benefits of joining NPH
  • Competitive pay rates
  • Medical, Dental, and Vision Insurance
  • NPH 401(k) plan with up to 4% Company match
  • Employee Assistance Program (EAP) Programs
  • Generous PTO and Time Off Policy
  • Special tuition offers through Capella University
  • Work/life balance with great professional growth opportunities
  • Employee Discounts through LifeMart

Responsibilities
  • Lead and coordinate the hospital's Utilization Review and Case Management program across designated facilities.
  • Promote quality, cost-effective patient care through appropriate utilization of hospital resources, including review of medical necessity, level of care, length of stay, consultations, and discharge planning.
  • Oversee clinical reviews of patient records and documentation to ensure medical necessity, severity of illness, and continued stay are supported by InterQual, Milliman, hospital, CMS, and other applicable regulatory standards.
  • Coordinate initial and concurrent reviews with payors, including precertifications, continued stay certifications, length-of-stay updates, reconsiderations, appeals, peer-to-peer reviews, external reviews, and state fair hearings as needed.
  • Monitor patient cases throughout the entire episode of illness and identify barriers to care, discharge planning concerns, documentation gaps, and opportunities to improve outcomes and resource utilization.
  • Collaborate with physicians, nurses, social workers, medical records, finance, and other interdisciplinary team members to achieve appropriate patient outcomes within established length-of-stay guidelines.
  • Identify trends, problematic DRGs, diagnoses, procedures, and utilization patterns and develop strategies to improve quality, resource utilization, reimbursement, and denial management.
  • Partner with Medical Records, Finance, and physicians to promote accurate clinical documentation and coding and ensure appropriate reimbursement.
  • Oversee admission and discharge audits and ensure the completeness, accuracy, validity, and reliability of patient discharge information.
  • Ensure required provider certifications and documentation are completed and maintained in accordance with CMS and regulatory requirements.
  • Maintain accurate, timely, and real-time documentation in the electronic medical record and other applicable systems.
  • Supervise, support, and educate Utilization Review and Case Management staff, including communicating updates to policies, procedures, regulatory requirements, and payor guidelines.
  • Conduct interdisciplinary team meetings and facilitate communication among healthcare providers regarding utilization, case management, discharge planning, and patient care concerns.
  • Develop, implement, and evaluate quality improvement and utilization management initiatives designed to improve patient outcomes and efficiently manage healthcare resources.
  • Develop and monitor financial goals related to designated case types and utilize data and reporting to evaluate utilization, denials, reimbursement, and quality outcomes.
  • Prepare and compile utilization review, denial management, case management, and other required patient and hospital reports.
  • Maintain current knowledge of CMS Conditions of Participation, federal and state regulations, accreditation standards, payor requirements, and emerging trends and research related to utilization management and case management.
  • Serve as a resource and subject matter expert for utilization review, case management, resource utilization, and case mix reimbursement.
  • Participate in internal and external committees, meetings, councils, workgroups, and performance improvement activities as appropriate.
  • Maintain current knowledge of occurrence screening and risk management practices and support compliance with applicable policies and procedures.
  • Adhere to NPH's Corporate Compliance Policy, Code of Conduct, Conflict of Interest Policy, and all applicable hospital policies and procedures.
  • Perform other duties as assigned.

Qualifications
Education: Bachelor's degree in Nursing, Social Work, Behavioral Health, or Counseling field required. Master's degree preferred.
Experience:Minimum of 5 years of utilization review experience in a hospital setting is required. 5 years of case management experience, including discharge planning in a hospital setting preferred. Minimum of 3 years' experience as a supervisor and/or manager in utilization review role is required.
Licensure: RN, LPN, Social work or Counselor State Licensure is preferred. Case Management certification preferred.
Skills: Strong organizational, prioritization, problem-solving, and time-management skills. Ability to work independently and collaboratively with interdisciplinary teams. Knowledge of Utilization Management, Case Management, care management plans, and critical pathways. Knowledge of CMS, regulatory, accreditation, and confidentiality requirements related to healthcare and utilization management. Strong clinical data analysis, research, and documentation skills. Excellent verbal and written communication skills with physicians, healthcare providers, patients, families, and other stakeholders. Proficiency with Microsoft Office, email, electronic health records, and computer systems.
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