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Utility Operations Manager Jobs in Pittsburgh, PA

DLC

Environmental Associate III

Duquesne, PA · On-site

... utility operations, infrastructure, and environmental compliance requirements. * Strong knowledge of environmental regulations related to hazardous materials, PCB management, TSCA, hazardous waste ...

United Site Services

Utility Technician

Mckeesrocks, PA · On-site

$21.66 - $30.33/hr

Primary Purpose The Utility Technician will operate various Class A, B, and/or C vehicles (pumper ... the Operations. Manager. * Operates service truck to and from pre-designated work sites based on ...

United Site Services

Utility Technician

Mckeesrocks, PA · On-site

$21.66 - $30.33/hr

The Utility Technician will operate various Class A, B, and/or C vehicles (pumper truck, P&D truck ... the Operations. Manager. * Operates service truck to and from pre-designated work sites based on ...

United Site Services

Utility Technician

Mckeesrocks, PA · On-site

$21.66 - $30.33/hr

Primary Purpose The Utility Technician will operate various Class A, B, and/or C vehicles (pumper ... the Operations. Manager. * Operates service truck to and from pre-designated work sites based on ...

EPS

Project Manager

Coraopolis, PA · On-site

... Utility, Generation, Renewables, Transit, Industrial and Commercial Facilities throughout North ... They work with the Operations Manager and field staff to keep the project on schedule and on budget.

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Utility Operations Manager information

See Pittsburgh, PA salary details

$29K

$59.3K

$110.7K

How much do utility operations manager jobs pay per year?

As of Aug 4, 2026, the average yearly pay for utility operations manager in Pittsburgh, PA is $59,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,300.00 and $72,400.00 per year, depending on experience, location, and employer.

What are some common challenges utility operations managers face in coordinating maintenance and emergency response teams?

Utility Operations Managers often juggle the complexities of scheduling planned maintenance while ensuring teams are prepared for unexpected outages or emergencies. Balancing these priorities requires strong communication and adaptability, as resources may need to be redirected quickly when issues arise. Additionally, they must coordinate with other departments, such as engineering and customer service, to minimize service disruptions and maintain compliance with safety regulations. Successfully managing these challenges is key to ensuring reliable utility services and efficient team performance.

What does a utility operations manager do?

A Utility Operations Manager oversees the day-to-day operations of utility services such as water, electricity, or gas. Their responsibilities typically include managing staff, ensuring compliance with regulations, maintaining infrastructure, optimizing efficiency, and responding to emergencies or service disruptions. They play a key role in planning, budgeting, and implementing operational improvements. Utility Operations Managers also coordinate with other departments and external agencies to ensure reliable service delivery and customer satisfaction.

What is the difference between Utility Operations Manager vs Utility Supervisor?

AspectUtility Operations ManagerUtility Supervisor
ResponsibilitiesOversees multiple departments, manages budgets, develops strategies, and ensures compliance across utility operations.Supervises daily work of utility staff, ensures safety, and manages operational tasks on a shift or team basis.
CredentialsTypically requires a bachelor’s degree in engineering, business, or related field; certifications like CWE or OSHA are common.Often requires a high school diploma or associate degree; relevant certifications may include safety or technical training.
Work EnvironmentOffice settings, field sites, and operational facilities; involves strategic planning and oversight.Primarily on-site in utility plants or field locations; focuses on operational supervision.

While both roles are vital in utility companies, the Utility Operations Manager focuses on strategic oversight and management, whereas the Utility Supervisor handles daily operational supervision. Understanding these differences helps in choosing the right career path or job opportunity.

What are the key skills and qualifications needed to thrive as a utility operations manager?

To thrive as a Utility Operations Manager, you need strong leadership skills, a solid understanding of utility operations, regulatory compliance, and a relevant degree such as engineering or business management. Familiarity with SCADA systems, asset management software, and safety certifications like OSHA are typically required. Exceptional problem-solving, communication, and team management skills distinguish top performers in this role. These competencies are crucial for ensuring safe, efficient utility operations and effective coordination across teams and regulatory bodies.
What are popular job titles related to Utility Operations Manager jobs in Pittsburgh, PA? For Utility Operations Manager jobs in Pittsburgh, PA, the most frequently searched job titles are:
What job categories do people searching Utility Operations Manager jobs in Pittsburgh, PA look for? The top searched job categories for Utility Operations Manager jobs in Pittsburgh, PA are:
What cities near Pittsburgh, PA are hiring for Utility Operations Manager jobs? Cities near Pittsburgh, PA with the most Utility Operations Manager job openings:
Utility Operations Manager jobs near you

Gas Operations Supervisor I

Essential Utilities, Inc.

Wilkinsburg, PA • On-site

Full-time

Posted 14 days ago

Job description

Peoples, an Essential Utilities company, has been proudly serving Western Pennsylvania for over 130 years, offering talented individuals the opportunity to serve more than 700,000 customers in the region. Peoples is more than your average natural gas utility. We have a vision to:
  • Provide valuable services to our customers
  • Encourage economic growth for businesses in our region
  • Improve the quality of life for our communities
  • Ensure that we are protecting our environment
  • Support our employees and partners

Join our team and make a difference!
About Essential Utilities
Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.
Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.
We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.
Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.
JOB SUMMARY
Supervise and direct the Company's Commercial Metering operations to ensure the safe, accurate, reliable, and compliant measurement of natural gas. Provide leadership for Commercial Metering while overseeing commercial and industrial meter installations, maintenance, inspections, testing, calibration, electronic volume correctors, and communication devices.
LOCATION: Flexible
Responsible for ensuring measurement accuracy, regulatory compliance, revenue protection, billing support, employee development, and continuous improvement of commercial metering operations. Collaborate closely with Billing, Engineering, Gas Operations, Customer Service, and other internal departments to support accurate customer billing, improve operational efficiency, and deliver exceptional customer service. Lead the continued development and implementation of the Company's Commercial Metering Program through process improvement, technical expertise, performance management, and industry best practices.
ESSENTIAL DUTIES:
  • Lead, supervise, coach, and develop Commercial Metering Technicians.
  • Plan, prioritize, schedule, assign, and monitor commercial metering activities to ensure safe, timely, and efficient completion of work.
  • Oversee the installation, inspection, maintenance, repair, replacement, testing, and troubleshooting of commercial and industrial meters, electronic volume correctors, telemetry, and associated measurement equipment.
  • Ensure the accuracy, integrity, and reliability of commercial measurement systems and supporting data.
  • Coordinate meter investigations involving high bill complaints, billing discrepancies, measurement concerns, and customer inquiries.
  • Work closely with the Billing Department to ensure accurate meter data, timely resolution of billing issues, and proper configuration of commercial accounts.
  • Support revenue assurance initiatives through accurate measurement, meter investigations, item file verification, and identification of potential revenue loss.
  • Ensure compliance with Company policies, SOPs, PHMSA, DOT, PUC, and other applicable federal and state regulations governing gas measurement and commercial metering operations.
  • Maintain required testing, calibration, inspection, and maintenance programs for commercial metering equipment.
  • Review work quality through field inspections, audits, and performance observations while promoting a strong safety culture.
  • Serve as the technical resource for commercial gas measurement, electronic volume correction, and meter performance.
  • Coordinate with Engineering, Construction, GM&R, O&M, Customer Service, and other departments regarding commercial metering activities and customer projects.
  • Develop and maintain department procedures, work practices, and standardized processes supporting commercial metering operations.
  • Monitor department performance through key performance indicators (KPIs), quality metrics, productivity, and customer service measurements.
  • Assist in evaluating and implementing new metering technologies, software applications, and process improvements that improve operational efficiency and billing accuracy.
  • Participate in internal and external audits, regulatory inspections, and compliance reviews involving commercial metering.
  • Monitor departmental budgets, control expenditures, and manage overtime within approved guidelines.
  • Provide technical training, mentoring, and professional development opportunities for employees while fostering continuous improvement.
  • Respond to emergency situations and provide technical support involving commercial measurement equipment when necessary.
  • Participate in Gas Operations Supervisor on-call schedule.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function(s).
KNOWLEDGE, SKILLS AND ABILITIES:
  • Thorough knowledge of commercial and industrial natural gas measurement systems.
  • Working knowledge of diaphragm, rotary, turbine, ultrasonic, and other commercial metering technologies.
  • Knowledge of electronic volume correctors, communication devices, pressure and temperature compensation, telemetry, and meter programming.
  • Knowledge of AGA measurement standards and accepted industry best practices.
  • Strong understanding of natural gas measurement principles, billing impacts, and revenue protection practices.
  • Knowledge of applicable PHMSA, DOT, PUC, OSHA, and Company regulations.
  • Knowledge of SAP, GIS, Microsoft Office, and applicable metering software systems.
  • Strong analytical and troubleshooting skills.
  • Excellent planning, organizational, project management, and prioritization abilities.
  • Ability to lead technical employees while promoting accountability and continuous improvement.
  • Strong written and verbal communication skills.
  • Ability to build productive working relationships across departments.
  • Demonstrated ability to analyze operational data and identify process improvements.

EXPERIENCE/EDUCATION REQUIREMENTS:
  • Minimum of 5 years experience in gas operations or other related industry experience.
  • Minimum of 1 year leadership experience or advancing leadership duties.
  • Understanding of PUC, CFR and/or DOT regulations.
  • Demonstrated success in leadership role.
  • Demonstrated success in systems and project management.
  • Bachelor's degree in Engineering, Business, Management or similar required.
  • Demonstrated related experience may be substituted for preferred education.

WORKING CONDITIONS/PHYSICAL DEMANDS:
  • Daily travel to work sites of PNG, external customers and travel beyond Pittsburgh representing PNG
  • Perform Light work - Exerting up to 20 pounds of force occasionally.
  • Office and Field environment
  • May be subject to extreme temperatures, noise, wet and/or humid conditions; mechanical, electrical, gas exposure hazards; fumes, odors, dusts, mists, gases and/or poor ventilation atmospheric conditions.

Peoples, an Essential Utilities company, is an Equal Opportunity/Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law.
Peoples is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012).
To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:
  • Family members cannot result in a supervisor/subordinate reporting relationship
  • Family members cannot work in the same department.

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