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Utility Operations Manager Jobs in Ohio (NOW HIRING)

CST Utilities

Utility Locator

Grove City, OH

$15 - $18.75/hr

This role ensures that digging and excavation operations are conducted safely by accurately marking ... Communicate with contractors, project managers, and field crews to coordinate safe excavation ...

VBeyond

Client Partner for Utilities

Columbus, OH · On-site

... managing multi-million-dollar utility accounts in North America. • Deep understanding of utility operations, regulatory environments (e.g., FERC, NERC), and digital transformation. • Strong ...

Blue Star Partners

Billing Coordinator

Columbus, OH · On-site +1

$20 - $25/hr

Ability to manage multiple tasks and priorities simultaneously * Demonstrated ability to deliver ... Understanding of utility operations including Meter-to-Cash processes, call centers, and logistics

Blue Star Partners LLC

Billing Coordinator

Columbus, OH

$20 - $25/hr

Ability to manage multiple tasks and priorities simultaneously * Demonstrated ability to deliver ... Understanding of utility operations including Meter-to-Cash processes, call centers, and logistics

Talent ACQ

Utility Locator

Columbus, OH

$24 - $29/hr

... managers and field crews. * Assist in land surveying tasks related to site layout and utility placement. * Maintain safety standards by adhering to all safety protocols during field operations.

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Showing results 1-20

All JobsUtility Operations Manager JobsUtility Operations Manager Jobs in Ohio

Utility Operations Manager information

See Ohio salary details

$29.5K

$60.3K

$112.7K

How much do utility operations manager jobs pay per year?

As of Jun 24, 2026, the average yearly pay for utility operations manager in Ohio is $60,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $73,700.00 per year, depending on experience, location, and employer.

What are some common challenges Utility Operations Managers face in coordinating maintenance and emergency response teams?

Utility Operations Managers often juggle the complexities of scheduling planned maintenance while ensuring teams are prepared for unexpected outages or emergencies. Balancing these priorities requires strong communication and adaptability, as resources may need to be redirected quickly when issues arise. Additionally, they must coordinate with other departments, such as engineering and customer service, to minimize service disruptions and maintain compliance with safety regulations. Successfully managing these challenges is key to ensuring reliable utility services and efficient team performance.

What does a Utility Operations Manager do?

A Utility Operations Manager oversees the day-to-day operations of utility services such as water, electricity, or gas. Their responsibilities typically include managing staff, ensuring compliance with regulations, maintaining infrastructure, optimizing efficiency, and responding to emergencies or service disruptions. They play a key role in planning, budgeting, and implementing operational improvements. Utility Operations Managers also coordinate with other departments and external agencies to ensure reliable service delivery and customer satisfaction.

What is the difference between Utility Operations Manager vs Utility Supervisor?

AspectUtility Operations ManagerUtility Supervisor
ResponsibilitiesOversees multiple departments, manages budgets, develops strategies, and ensures compliance across utility operations.Supervises daily work of utility staff, ensures safety, and manages operational tasks on a shift or team basis.
CredentialsTypically requires a bachelor’s degree in engineering, business, or related field; certifications like CWE or OSHA are common.Often requires a high school diploma or associate degree; relevant certifications may include safety or technical training.
Work EnvironmentOffice settings, field sites, and operational facilities; involves strategic planning and oversight.Primarily on-site in utility plants or field locations; focuses on operational supervision.

While both roles are vital in utility companies, the Utility Operations Manager focuses on strategic oversight and management, whereas the Utility Supervisor handles daily operational supervision. Understanding these differences helps in choosing the right career path or job opportunity.

What are the key skills and qualifications needed to thrive as a Utility Operations Manager, and why are they important?

To thrive as a Utility Operations Manager, you need strong leadership skills, a solid understanding of utility operations, regulatory compliance, and a relevant degree such as engineering or business management. Familiarity with SCADA systems, asset management software, and safety certifications like OSHA are typically required. Exceptional problem-solving, communication, and team management skills distinguish top performers in this role. These competencies are crucial for ensuring safe, efficient utility operations and effective coordination across teams and regulatory bodies.
What are popular job titles related to Utility Operations Manager jobs in Ohio? For Utility Operations Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Utility Operations Manager jobs in Ohio look for? The top searched job categories for Utility Operations Manager jobs in Ohio are:
What cities in Ohio are hiring for Utility Operations Manager jobs? Cities in Ohio with the most Utility Operations Manager job openings:
Utility Operations Manager jobs near you
Infographic showing various Utility Operations Manager job openings in Ohio as of June 2026, with employment types broken down into 91% Full Time, and 9% Contract. Highlights an 100% In-person job distribution, with an average salary of $60,328 per year, or $29 per hour.
IT Operations Manager

IT Operations Manager

KANAWHA SCALES & SYSTEMS LLC

Columbus, OH • On-site

$105K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Description:

Kanawha Scales & Systems (KSS) is a leader in industrial weighing, measurement, and automation solutions, supporting customers across manufacturing, mining, utilities, logistics, aerospace, defense, and energy. For decades, we’ve built our reputation on technical expertise, reliable service, and a simple philosophy: take care of our customers and take care of our people.


At KSS, our people are what set us apart. We offer competitive pay, strong benefits, and ongoing training to support long-term growth. As we continue to expand, we provide real opportunities for employees to develop their skills, advance their careers, and make an impact.


The IT Operations Manager is responsible for the day-to-day leadership, reliability, and continuous improvement of the company’s information technology operations. This role serves as the primary owner of the managed service provider (MSP) relationship, ensuring contracted services are delivered effectively, securely, and in alignment with business needs.


This position provides operational oversight across infrastructure, end-user computing, business systems, security operations, and IT service management, while partnering closely with internal leadership and third-party providers. The IT Operations Manager is a hands-on leader who balances strategic planning with practical execution and accountability.


Location Requirement:
To support our operational footprint and on-site collaboration needs, candidates must be based in one of the following locations:

  • Charlotte, North Carolina
  • Columbus, Ohio
  • Poca, West Virginia
  • Pittsburgh, Pennsylvania
  • Memphis, Tennessee

Candidates must be able to reliably commute to or reside within one of these areas to be considered for the role.

Requirements:

MSP & Vendor Management

  • Serve as the primary point of contact and escalation for the Managed Service Provider (MSP)
  • Define, monitor, and enforce service level agreements (SLAs), KPIs, and performance metrics
  • Conduct regular service and roadmap reviews with MSP leadership
  • Ensure MSP services align with security, compliance, and operational standards
  • Evaluate vendor performance and recommend improvements or changes

IT Operations & Infrastructure Oversight

  • Oversee daily operation of infrastructure, cloud services, endpoints, and networks
  • Ensure system availability, performance, and scalability
  • Own incident, problem, and change management processes
  • Maintain documentation, runbooks, and standard operating procedures

Security & Compliance Operations

  • Coordinate Cybersecurity operations with MSP and internal stakeholders
  • Support audits, customer security requirements, and compliance initiatives
  • Oversee identity, access management, and endpoint security

Business Systems & Applications

  • Oversee operational support for ERP, CRM, HRIS, and collaboration platforms
  • Ensure consistent, high-quality end-user support across all locations
  • Manage device lifecycle and standardization

Planning, Budgeting & Continuous Improvement

  • Assist with IT operational budgeting and vendor spend optimization
  • Identify opportunities to improve service quality and reduce risk
  • Support technology initiatives related to modernization and acquisitions

Qualifications

  • Bachelor’s degree in information technology or equivalent experience
  • 5+ years of experience in IT operations or service delivery
  • Experience managing MSPs or outsourced IT providers
  • Strong understanding of enterprise IT environments
  • Excellent communication and organizational skills

Preferred Qualifications

  • Experience in multi-location or field-service organizations
  • Familiarity with Microsoft ecosystem
  • Familiarity with Cisco Meraki SD-WAN technology
  • ITIL certification or equivalent

Work Environment

  • Office environment; mostly sitting

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.


What We Offer

We provide a competitive compensation and benefits package, including:

  • Health Insurance: Highmark
  • Critical Illness, Accidental, and Hospital Indemnity Plans
  • Dental and Vision Plans
  • Company-paid STD & LTD Disability Insurance
  • Educational and Tuition Reimbursement
  • Maternity (12 weeks) and Paternity Leave
  • Employee Assistance Program
  • Basic & Voluntary Life AD&D
  • 401(k) Retirement Plan: 4% employer match
  • Paid Time Off (PTO)
  • Company-provided PPE
  • Employee discounts on products and services
  • Networking and professional development opportunities
Additional Information

This job description is not intended to cover all duties, responsibilities, or activities required of the employee. Responsibilities may change at any time with or without notice.

Proof of authorization to work lawfully in the United States is required.

Kanawha Scales & Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status