Job Description: Hybrid 3 days (Monday, Tuesday, Thursday must be in the office.)
This position is responsible for reviewing and evaluation of locate requests, and appropriate utility/vendor response to ensure protection of company assets from damages on the electric distribution system and ensure regulatory compliance related to utility response to locate requests.
Responsibilities include
ยท Use online Ticket Management System, information in the MO811 locate request, client''s map system, and other tools to review and either status or assign 811 ticket requests within prescribed timelines
ยท Use assigned tools to effectively communicate with excavators, locate contractors, and company personnel regarding client''s Missouri UG electric facilities
ยท Identify deficiencies and errors in the client''s map system and communicate to the client''s Missouri mapping team for correction
ยท Perform locate ticket status audits utilizing post-locate photos and other work tools to enhance oversight of locate contractor personnel performance and increase risk mitigation for high-risk excavators
ยท Identify opportunities to improve locate ticket management behaviors and use of MO811 locate request tools for internal and external excavators
ยท Perform field audits as required
ยท Perform other duties as assigned
Qualifications:
Associates Degree required. Utility mapping, underground utility locating, print reading, surveying, or real estate experience preferred. May consider three years directly relevant experience in lieu of a degree.
In addition to the above qualifications, the successful candidate will demonstrate: Ability to read and interpret client''s mapping system and other GIS-related source information. Proven ability to read and interpret legal land descriptions, maps, plats, and aerial photographs. Oral and written communications skills required. Proficiency with PC applications including Microsoft Office Suite required. Must be able to work independently in a fast-paced environment with hard deadlines with minimum supervision. This position is subject to call-out outside of normal business hours including emergency callouts for storm response and third-party damages. Travel may be required.