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Utility Billing Remote Jobs in Chicago, IL (NOW HIRING)

Resource Innovations

Energy Engineer

Chicago, IL · On-site +1

... other utility program offerings. * Responsibilities may include remote data analysis, desktop ... Experience analyzing energy data, utility bills, interval meter data, BAS trend data, or equipment ...

Resource Innovations

Energy Engineer

Chicago, IL · Remote

... other utility program offerings. * Responsibilities may include remote data analysis, desktop ... Experience analyzing energy data, utility bills, interval meter data, BAS trend data, or equipment ...

ICF

Substation Physical Engineer - REMOTE

Chicago, IL · Remote

$101K - $129K/yr

... utilities tackle industry problems. We are looking for passionate and innovative people who are ... Development of Bill of Materials based on Design Criteria * Coordination with protection & controls ...

ABB

Protection and Control Engineer

IL · Remote

While this is a full remote position, there is preference for candidates located in the Northern ... Lead and support engineering design activities for new and existing utility, industrial, and ...

Leidos

Substation Project Engineer

Chicago, IL · On-site +1

$101K - $129K/yr

This position is fully REMOTE but with occasional client and in-office travel may be required. At ... Create and check bill of materials for substation physical and P&C * Create and check estimates and ...

New

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Utility Billing Remote information

See Chicago, IL salary details

$15

$23

$40

How much do utility billing remote jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for utility billing remote in Chicago, IL is $23.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $24.52 per hour, depending on experience, location, and employer.

What is a utility billing remote?

A Utility Billing Remote job involves managing the billing processes for utility services such as water, electricity, or gas while working remotely. Professionals in this role handle tasks like generating invoices, processing payments, resolving customer billing inquiries, and maintaining customer account records. This position typically requires strong attention to detail, good communication skills, and familiarity with billing software. Remote utility billing specialists often communicate with customers and team members via phone, email, or online platforms. The role enables companies to efficiently manage billing operations while offering employees the flexibility to work from home.

How does a utility billing remote specialist typically collaborate with on-site teams and resolve customer account issues?

As a remote Utility Billing specialist, you’ll frequently interact with on-site colleagues such as customer service representatives, field technicians, and supervisors via email, phone, and collaboration platforms. When resolving customer account issues, you may need to coordinate with these teams to verify meter readings, investigate discrepancies, or facilitate service changes. Clear communication and responsiveness are essential, as you’ll often serve as the liaison between customers and field staff. Regular virtual meetings and shared digital tools help ensure seamless teamwork and accurate billing outcomes.

What are the key skills and qualifications needed to thrive as a utility billing remote specialist, and why are they important?

To thrive as a Utility Billing Remote Specialist, you need strong numerical accuracy, attention to detail, and experience with billing processes, often supported by a high school diploma or equivalent. Familiarity with utility billing software (such as Tyler Technologies or Munis), Microsoft Excel, and customer management systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are important soft skills for remote work and customer interactions. These skills and tools ensure accurate billing, timely issue resolution, and effective service delivery in a remote environment.

What is the difference between Utility Billing Remote vs Utility Customer Service Representative?

AspectUtility Billing RemoteUtility Customer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, home-basedOffice or call center, on-site or remote
Industry UsageBilling, finance, utility companiesUtility companies, customer support roles
Job FocusProcessing utility bills, payments, account managementAssisting customers, resolving billing issues, inquiries

Utility Billing Remote primarily involves managing billing processes and payments remotely, while Utility Customer Service Representatives focus on assisting customers with inquiries and issues, often in a call center environment. Both roles require customer service skills, but the remote billing position emphasizes administrative tasks and technical proficiency in billing systems.

What are the most commonly searched types of Utility Billing jobs in Chicago, IL?

The most popular types of Utility Billing jobs in Chicago, IL are:

What are popular job titles related to Utility Billing Remote jobs in Chicago, IL?

For Utility Billing Remote jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Utility Billing Remote jobs in Chicago, IL look for?

The top searched job categories for Utility Billing Remote jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Utility Billing Remote jobs?

Cities near Chicago, IL with the most Utility Billing Remote job openings:

Utility Billing Remote jobs near you

CIS Application Support Engineer (Customer/1 + COBOL)

Confidential

Chicago, IL • Remote

$90 - $110/hr

Contractor

Medical, Retirement, PTO

Re-posted yesterday

Job description

We’re seeking an experienced CIS Application Support Engineer with deep, hands‐on expertise in Customer/1 (C/1) and COBOL. You’ll support, maintain, and enhance a legacy Customer Information System for a major US utility — focusing on stability, defect resolution, batch processing, and small enhancements that keep the CIS running smoothly.

If you’ve supported utility billing systems and still enjoy solving problems in COBOL, this is a long‐term, stable role where your experience truly matters.

Responsibilities

  • Support and maintain the Customer/1 (C/1) CIS application
  • Troubleshoot and resolve production issues across COBOL, batch jobs, and related components
  • Analyze workflows for billing, metering, payments, collections, and customer accounts
  • Implement small enhancements, logic updates, and defect fixes
  • Work directly with business users to understand issues and translate them into technical solutions
  • Ensure system stability, data integrity, and accurate billing operations
  • Participate in on‐call or after‐hours support rotations (as needed)

Required Experience

  • Hands‐on experience with Customer/1 (C/1) — required
  • Strong COBOL programming and maintenance skills
  • Background supporting CIS systems in electric, gas, or water utilities
  • Understanding of billing cycles, meter reads, payments, adjustments, and customer account logic
  • Ability to troubleshoot complex legacy code and batch processes
  • Strong analytical skills and ability to work independently

Nice to Have

  • Experience with mainframe environments, JCL, DB2, or similar legacy technologies

Role Details

  • Remote (US‐based)
  • 12+ month contract with likely extensions
  • Part‐time option available

Company Description

Super, Team oriented environment with a customer-centric focus and a great reputation.