ZipRecruiter

Log In

1

Utility Billing Manager Jobs in Missouri (NOW HIRING)

Liberty

Manager, Billing System Controls

Joplin, MO · On-site

Minimum 5-10 years of experience in utility billing, rate implementation or SAP configuration management. * Experience working in a regulated utility environment (gas, water, or electric) strongly ...

City of Kearney

FINANCE DIRECTOR

Kearney, MO · On-site

$103 - $119/hr

... and management for the City of Kearney's financial and administrative service functions, including accounting, budgeting, financial reporting, payroll, accounts payable, utility billing, and ...

City of O'Fallon

Revenue Manager

O Fallon, MO

$76K - $95K/yr

Supervises, directs, and assists in all activities related to utility billing, cash receipts, and licensing to ensure accurate, timely, and compliant revenue collection. * Manages credit card ...

City of O'Fallon

Revenue Manager

O Fallon, MO · On-site

$76 - $95/hr

Supervises, directs, and assists in all activities related to utility billing, cash receipts, and licensing to ensure accurate, timely, and compliant revenue collection. * Manages credit card ...

City of O'Fallon

Revenue Manager

O Fallon, MO · On-site

$76K - $95K/yr

Supervises, directs, and assists in all activities related to utility billing, cash receipts, and licensing to ensure accurate, timely, and compliant revenue collection. * Manages credit card ...

City of O'Fallon

Revenue Manager

O Fallon, MO · On-site

$76K - $95K/yr

... and utility billing functions.The Revenue Manager plays a critical role in ensuring accurate ... timely, and compliant revenue collection and financial reporting. This position supervises the ...

The Scion Group

Assistant Community Manager

Columbia, MO

$18 - $22/hr

Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting. * Ensures move-in, room assignments, transfer and move-out processes ...

The Scion Group

Assistant Community Manager

Columbia, MO · On-site

$18 - $22/hr

Manage all resident accounts and utility billing, coordinate accounts receivables, and maintain regular auditing and documenting. * Ensures move-in, room assignments, transfer and move-out processes ...

Primoris Energy Services Corp

MO

Enter and maintain billing data within accounting, ERP, and project management systems (e.g ... utilities and distribution, and civil infrastructure clients. Primoris is ranked in the top 1% of ...

City of Joplin, MO

Right-of-Way Technician

Joplin, MO · On-site

$17.89/hr

Essential Job Functions Management reserves the rights to add, modify, change, or rescind the work ... utility billing. * Assists with utility relocations on City Right-of-Way for all capital ...

Adventist Education

Accountant

California, MO · On-site

$50 - $70/hr

Manage monthly Accounts Receivable billing and collection of various accounts. * Process monthly utility billings. * Prepare sales tax filings. * Maintaining fixed asset records. * Provides day-to ...

next page

Showing results 1-20

All JobsUtility Billing JobsUtility Billing Manager JobsUtility Billing Manager Jobs in Missouri

Utility Billing Manager information

What does a utility billing manager do?

A Utility Billing Manager oversees the billing operations for utilities such as water, electricity, or gas. They are responsible for ensuring accurate and timely billing, managing customer accounts, supervising billing staff, and resolving billing discrepancies or customer complaints. Additionally, they may implement new billing systems, ensure compliance with regulations, and prepare financial reports related to utility billing activities.

What are the key skills and qualifications needed to thrive as a utility billing manager, and why are they important?

To thrive as a Utility Billing Manager, you need expertise in utility billing processes, financial management, and a solid understanding of accounting principles, typically supported by a bachelor's degree in business, accounting, or a related field. Familiarity with billing software, customer information systems (CIS), and regulatory compliance tools is crucial. Strong organizational skills, attention to detail, and effective communication are essential soft skills for managing teams and addressing customer concerns. These competencies ensure accurate billing, regulatory compliance, and high-quality customer service in utility operations.

What are some common challenges faced by utility billing managers, and how can they be addressed?

Utility Billing Managers often encounter challenges such as managing complex billing systems, ensuring data accuracy, and handling customer inquiries regarding discrepancies. Staying updated with regulatory changes and integrating new technologies can also present difficulties. These challenges can be addressed by implementing robust quality control procedures, providing ongoing team training, and maintaining clear communication with IT and customer service departments. Proactively addressing these areas helps ensure smooth operations and high customer satisfaction.

What is the difference between Utility Billing Manager vs Utility Customer Service Representative?

AspectUtility Billing ManagerUtility Customer Service Representative
CredentialsRelevant experience in billing, accounting, or finance; sometimes certifications in utility managementCustomer service training; basic knowledge of billing systems
Work EnvironmentOffice setting, overseeing billing operations and staffCustomer service centers, assisting customers with billing inquiries
Employer & Industry UsageUtility companies, municipal agenciesUtility companies, customer service departments
Search & Comparison IntentUnderstanding managerial roles, billing processes, or career progressionCustomer support, billing questions, or entry-level roles

The Utility Billing Manager typically oversees billing operations, manages staff, and ensures accurate invoicing within utility companies. In contrast, a Utility Customer Service Representative focuses on assisting customers directly with billing inquiries and account issues. While both roles involve billing, the manager has a broader supervisory and administrative focus, whereas the representative handles customer interactions.

What are the most commonly searched types of Utility Billing jobs in Missouri?

The most popular types of Utility Billing jobs in Missouri are:

What are popular job titles related to Utility Billing Manager jobs in Missouri?

For Utility Billing Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Utility Billing Manager jobs in Missouri look for?

The top searched job categories for Utility Billing Manager jobs in Missouri are:

What cities in Missouri are hiring for Utility Billing Manager jobs?

Cities in Missouri with the most Utility Billing Manager job openings:

Utility Billing Manager jobs near you
Infographic showing various Utility Billing Manager job openings in Missouri as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Billing Analyst

Central States Water Resources

Saint Louis, MO • On-site

$46K - $62K/yr

Full-time

Posted 9 days ago

Job description

Water infrastructure is a critical component of the health of all communities in the United States. Unfortunately, much of the water infrastructure supporting our communities is failing due to lack of investment. Central States Water Resources, Inc. (CSWR) is at the forefront of the water utility industry by bringing solutions to some of the most troubled water infrastructure systems in the United States. CSWR is actively acquiring, renovating, and stabilizing water and wastewater operations in many communities, bringing the infrastructure investment needed to ensure safe, reliable water service to allow communities to thrive. CSWR’s mission is to make safe water resources available to every community in America.
Position Summary:
The Billing Analyst supports utility billing operations across water and wastewater systems. This role performs billing analysis, billing cycle processing, account auditing, tariff verification, customer data maintenance, and reporting to help ensure accurate and timely invoices. The Billing Analyst investigates anomalies, documents findings, recommends corrective actions, and partners with internal stakeholders to maintain billing accuracy, data integrity, and regulatory compliance.
This position requires strong analytical skills, close attention to detail, and the ability to work effectively within complex billing systems and recurring production deadlines.
Job Duties:
Billing Operations
  • Review and validate billing cycles before bill generation and finalization.
  • Analyze billing exceptions, usage of anomalies, finalization reports, and system-generated errors.
  • Investigate and resolve billing discrepancies, account issues, and customer adjustments within established authority.
  • Perform audits of metered, unmetered, and final-bill accounts to verify accurate billing.
  • Assist with bill print and mail processing, file uploads, output validation, and reconciliation.
  • Support escalated billing inquiries by preparing clear account histories and documented analysis.
  • Process approved adjustments, credits, refunds, and account corrections in accordance with company procedures.
  • Maintain complete and accurate documentation of billing activities, exceptions, and resolutions.
Data Management amp; System Support
  • Maintain customer, service, rate, and other billing-related system data.
  • Assist with rate configuration validation, testing, and implementation.
  • Review account configurations to verify the correct application of rates, fees, penalties, and services.
  • Monitor data quality, identify root causes of recurring issues, and recommend corrective controls.
  • Participate in customer and billing data conversion activities associated with system acquisitions and onboarding.
Reporting amp; Compliance
  • Prepare recurring billing reports, audit reports, reconciliations, and exception analyses.
  • Perform quality assurance reviews of billing outputs and supporting regulatory data.
  • Maintain billing records and supporting documentation in accordance with retention requirements.
  • Assist with internal and external audit requests by gathering support and documenting conclusions.
  • Monitor adherence to approved tariffs, internal controls, standard operating procedures, and regulatory requirements.
  • Escalate material billing risks, unresolved discrepancies, and compliance concerns to the Billing Manager.
Process Improvement amp; Collaboration
  • Analyze trends and recurring billing issues to identify opportunities for improved accuracy and efficiency.
  • Recommend practical process improvements, automation opportunities, and preventative controls.
  • Assist with the development and maintenance of billing standard operating procedures and training materials.
  • Partner with Operations, Customer Service, Regulatory, Finance, Acquisitions, IT, and other stakeholders on billing-related work.
Required Skills amp; Qualifications
  • Strong Microsoft Excel proficiency, including formulas, pivot tables, lookups, data validation, and reconciliation techniques.
  • Experience using a billing system, customer information system, ERP platform, or comparable transactional system.
  • Strong analytical and problem-solving skills with the ability to identify trends, anomalies, and root causes.
  • High attention to detail and a demonstrated commitment to data accuracy and control compliance.
  • Clear written and verbal communication skills, including the ability to document analyses and explain findings.
  • Ability to manage multiple priorities, meet recurring deadlines, and work independently within established procedures.
  • Strong organizational, recordkeeping, and cross-functional collaboration skills.
Preferred Experience
•Two to five years of experience in utility billing, revenue operations, accounting, finance, customer data management, or a related analytical role.
•Experience in water, wastewater, electricity, gas, telecommunications, or another regulated service environment.
•Familiarity with tariffs, regulatory compliance, billing audits, and account reconciliation.
•Experience supporting billing system testing, process improvement, or data conversion projects.
•Bachelor’s degree in accounting, Finance, Business Administration, Information Systems, Data Analytics, or a related field, or equivalent relevant experience.

Apply