The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
Discusses US Tax Cases with Office of Appeals in an attempt to settle cases out of USTC. Discuss more complex cases with IRS OIC Specialists. Day-to-Day Clinic Overall Management; Step in when needed ...
Discusses US Tax Cases with Office of Appeals in an attempt to settle cases out of USTC. Discuss more complex cases with IRS OIC Specialists. Day-to-Day Clinic Overall Management; Step in when needed ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
AWS Cloud Engineer
$54 - $72/hr
This role is part of the USTC Managed Information Technology Services (MITS) contract, designed to provide strategic, technical, and program management guidance to facilitate the operations and ...
AWS Cloud Engineer
$54 - $72/hr
This role is part of the USTC Managed Information Technology Services (MITS) contract, designed to provide strategic, technical, and program management guidance to facilitate the operations and ...
Computer User Support Specialist
Scott Air Force Base, IL · On-site
$40K - $80K/yr
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
Computer User Support Specialist
Scott Air Force Base, IL · On-site
$40K - $80K/yr
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
Executive Communications Team Member
$80K - $120K/yr
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
Executive Communications Team Member
$80K - $120K/yr
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
Cloud Architect
$62.75 - $80/hr
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
Cloud Architect
$62.75 - $80/hr
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
Web Software Developer
Scott Air Force Base, IL · On-site
$120K - $160K/yr
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
Web Software Developer
Scott Air Force Base, IL · On-site
$120K - $160K/yr
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
IL · On-site
$80K - $120K/yr
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
Discusses US Tax Cases with Office of Appeals in an attempt to settle cases out of USTC. Discuss more complex cases with IRS OIC Specialists. Day-to-Day Clinic Overall Management; Step in when needed ...
Discusses US Tax Cases with Office of Appeals in an attempt to settle cases out of USTC. Discuss more complex cases with IRS OIC Specialists. Day-to-Day Clinic Overall Management; Step in when needed ...
IL · On-site
$80K - $120K/yr
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
Cloud Architect
Scott Air Force Base, IL · On-site
$62.75 - $80/hr
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
Cloud Architect
Scott Air Force Base, IL · On-site
$62.75 - $80/hr
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
Cloud Configuration Management Specialist
Scott Air Force Base, IL · On-site
$120K - $160K/yr
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
Cloud Configuration Management Specialist
Scott Air Force Base, IL · On-site
$120K - $160K/yr
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
IL · On-site
The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and ...
Ustc information
See salary details
$8.89 - $13.70
16% of jobs
$15.17 is the 25th percentile. Wages below this are outliers.
$13.70 - $18.51
29% of jobs
The median wage is $19.71 / hr.
$18.51 - $23.32
19% of jobs
$27.58 is the 75th percentile. Wages above this are outliers.
$23.32 - $28.13
12% of jobs
$28.13 - $32.93
8% of jobs
$32.93 - $37.74
5% of jobs
$37.74 - $42.55
4% of jobs
$42.55 - $47.36
2% of jobs
$47.36 - $52.16
2% of jobs
$52.16 - $56.97
1% of jobs
$56.97 - $61.78
1% of jobs
$8
$26
$61
How much do ustc jobs pay per hour?
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Since the comparison is between the same job title, Ustc vs Ustc, there is no difference. Both refer to the same certification and role within the industry, sharing identical credentials, work environment, and employer usage. This comparison highlights that Ustc is a specific certification or job title recognized consistently across relevant industries. Therefore, when searching or considering Ustc, you are looking at the same role regardless of context, making it straightforward for job seekers and employers to understand the qualifications and expectations associated with Ustc.
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Computer User Support Specialist
Scott Air Force Base, IL • On-site
Full-time
Re-posted 14 days ago
SAIC rating
7.9
Based on 79 frontline employees who took The Breakroom Quiz
80th of 225 rated it services
Job description
The National Security Customer Group of SAIC is seeking a Computer User Support Specialist to support an IT support effort for USTRANSCOM located at Scott Air Force Base (AFB) in Illinois. The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, and program management guidance and support services to facilitate the operations and modernization of the combatant command's infrastructure, systems, and applications. This support will be provided to the USTC Command, Control, Communications & Cyber Systems Directorate (TCJ6).
The successful candidate will assist the as the primary point of contact for users experiencing a service disruption or requesting a service and/or a service change. They will document and facilitate service requests and restore normal service to the user IAW priority level response times.
- Provides Tier 1 & 2 deskside end-user support with strong interaction skills
- Troubleshoot hardware and software issues, image Windows 11 OS, deploy equipment, and perform asset management
- Perform IMAC (Install, Move, Add, Change) procedures and equipment lifecycle refresh activities.
- Utilize ServiceNow for updating the IT service management system of record, documenting problem resolution, tracking progress, and ensuring SLA compliance. Update the status of service requests within the IT service management system
- Experience supporting Active Directory, MS Office Suite, VPN, SCCM, VTC, MS Teams
- Escalates complex problems to upper-level engineers
- Must have a broad base of support and diagnostic knowledge and be fluent in multiple IT disciplines such as computing, networking, voice systems, integration, and domain administration
- Escalation point for Junior and Mid-level desk side engineers
- Ability to act independently in a high visibility customer environment, as well as the ability to engage engineers from multiple teams to troubleshoot issues
- Troubleshoots complex issues that were unable to be remediated by junior and mid-level engineers
This position is for Monday through Friday, normal business hours. However, employee may be required to provide after-hours and weekend support during planned or emergency events.
SAIC is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
- Bachelor's Degree & ten or more years of experience
- DoD Secret clearance
- Must have at least one of these IAT Level II certifications: Security+, CECCNA-Security, CySA+ **, GICSP, GSEC, CND, SSCP
- Must have at least one Computing Environment (CE) certification or certificate for the technical area of responsibility in either Network support/defense (e.g., Splunk, Cisco, McAfee, etc.) OR Operating System (e.g., Microsoft, Linux, Solaris, etc.)
- Experience researching and writing documentation and examples for technical personnel
- Experience with MS Office to include Word, PowerPoint, Visio and Project
- Ability to manage multiple, high, & competing priorities in a fast-paced, constantly changing environment
- Strong oral and written communication skills across all levels
- Self- starter and problem solver
- Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
- Ability to communicate IT, networking, and security concepts to personnel at all levels of experience and responsibility
Desired Qualifications
- DoD TS/SCI clearance
- ITIL V4 Foundations certification
About Science Applications International
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