Raleigh, NC · On-site
$14.25 - $19.25/hr
... all USPS mail received daily. Ability to appropriately direct internal sorting of all mail ... tracking software to ensure that all certified mail is properly recorded and/or delivered. • ...
New
Raleigh, NC · On-site
$14.25 - $19.25/hr
... all USPS mail received daily. Ability to appropriately direct internal sorting of all mail ... tracking software to ensure that all certified mail is properly recorded and/or delivered. • ...
New
Raleigh, NC · On-site
$14.25 - $19.25/hr
... all USPS mail received daily. Ability to appropriately direct internal sorting of all mail ... tracking software to ensure that all certified mail is properly recorded and/or delivered. • ...
New
Raleigh, NC · On-site
$14.25 - $19.25/hr
... all USPS mail received daily. Ability to appropriately direct internal sorting of all mail ... tracking software to ensure that all certified mail is properly recorded and/or delivered. • ...
New
$9.06 - $13.48
15% of jobs
$14.79 is the 25th percentile. Wages below this are outliers.
$13.48 - $17.89
34% of jobs
The median wage is $18.11 / hr.
$17.89 - $22.31
21% of jobs
$24.29 is the 75th percentile. Wages above this are outliers.
$22.31 - $26.72
11% of jobs
$26.72 - $31.13
5% of jobs
$31.13 - $35.55
4% of jobs
$35.55 - $39.96
4% of jobs
$39.96 - $44.38
2% of jobs
$44.38 - $48.79
2% of jobs
$48.79 - $53.21
1% of jobs
$53.21 - $57.62
0% of jobs
$9
$23
$57
A USPS Tracking job typically involves monitoring, updating, and assisting customers with tracking information for mail and packages. Employees in this role may work in customer service, provide tracking updates, resolve issues related to lost or delayed shipments, and ensure accurate tracking data in USPS systems. They may also assist with inquiries regarding delivery status and expected arrival times. This position requires attention to detail, customer service skills, and familiarity with postal tracking systems.
In a USPS Tracking role, common challenges include managing a high volume of tracking inquiries, quickly resolving lost or delayed package issues, and staying up to date with procedural changes and new technologies. You may also need to handle occasional frustrated customers and work shifts that align with peak mailing periods. Preparing by familiarizing yourself with USPS tracking systems, staying organized, and developing strong communication skills can help you address these challenges confidently. Teamwork is essential, as you'll often collaborate with postal staff, delivery personnel, and customer service agents to ensure accurate and timely information for customers.
To excel in a USPS Tracking role, you need attention to detail, basic data entry proficiency, and a solid understanding of shipping and logistics procedures, often supported by a high school diploma or equivalent. Familiarity with USPS tracking systems, barcode scanners, package management software, and Microsoft Office tools is typically required. Strong communication, problem-solving skills, and the ability to work efficiently under pressure help you stand out in this position. These competencies ensure accurate tracking, timely resolution of customer inquiries, and smooth mail or package delivery operations.
$14.25 - $19.25/hr
Full-time
Posted yesterday
Position Summary:
This position performs a variety of duties which supports the workload in Inbound Mail Services to ensure that all mail is sorted, opened and prepped, scanned and processed on a day-to-day basis. This position emphasizes accuracy and timely performance of job duties, as well as a strong emphasis on attention to detail.
Primary Job Duties:
• Operates & performs daily maintenance on Agissar Mail opening equipment, IBML high speed document scanner and Omation letter opener.
• Performs Executive Sort of all USPS mail received daily. Ability to appropriately direct internal sorting of all mail according to AKC PO Boxes and directory of AKC staff.
• Maintains accurate counts of mail received daily and completes designated paperwork collected monthly by management.
• Utilizes mail tracking software to ensure that all certified mail is properly recorded and/or delivered.
• Reviews all work delivered by internal AKC staff to ensure accuracy of prepping and determines appropriate routing.
• Collects work to be scanned by extracting contents and organizing them by batch types designating for scanning.
• Adheres to all production standards and guidelines which have been established by Inbound Mail management.
• Scans all prepared work on IBML scanner. Assemble and label batches for filing.
• Fee instruments are separated after scanning; labeled and batched according to batch
• Prepares daily bank deposit for organization and all reports associated with bank deposit. Locates deposit errors and acts on them accordingly.
• Performs corrections to scanned images in Batch Fix and researches additional documents in the Registration Console.
• Provides ongoing support to fulfillment and stockroom operations by assisting with projects, managing inventory control processes, performing quality assurance tasks, and supporting other operational initiatives as needed.
Required Skills, Specialized Knowledge and Competency Requirements:
• Gather relevant information, notice relationships between different pieces of information, and help generate solutions to practical process problems.
• Introduce new ideas or methods to the workplace to improve performance.
• Demonstrate the ability to be rational, objective, and unbiased when making decisions or taking action.
• Actively listen to others’ needs and points of view and respond appropriately.
• Strong communication skills are required.
• Ability to perform multiple tasks with ease and maintain focus.
• Must demonstrate substantial attention to detail.