Essential Duties and Responsibilities for the job:
Customer Service / Spare Parts:
· Receive RFQ’s from Customers
· Create New Spare Part Numbers in Data Base
· Work with Inventory
· Identify Parts in System and get Quotes from Suppliers
· Work out estimates, with support from Engineering and Management
· Generate and follow up Proposals to our Customers
· Receive, organize and process PO’s from Customers
· Generate Purchase Orders and Payments to Suppliers
· Organize Transport of Goods (understand INCOTERMS, Customs and Tariffs)
· Support Invoicing to Customers for Spare Parts
Desk:
· Answering calls, taking messages and handling correspondence
Mail:
· Receive and Distribute Mail internally
· Prepare Mail and Shipments with USPS, Fedex, UPS and others
Telephone/ Landline:
· Maintaining Telephone-Lines, Call-Forwarding, Automated Answering
Other Responsibilities:
· As needed in daily open office business
Qualifications:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
· Good communication, customer service and relationship-building skills
· Teamworking-, Organisation- and Problem-Solving-skills
· Attention to detail
· Assertiveness
· Flexibility
· Tact, discretion and diplomacy
· The ability to be proactive and use your initiative: to see what needs doing and to do it
· The ability to use standard software packages (e.g. Microsoft Office)
· Experience with QuickBooks preferred
Benefits:
· Fully paid premium for Health Insurance
· Fully paid premium for Dental Insurance
· Fully paid premium for Vision Insurance
· Life Insurance
· Short and long term Disability Insurance
· Limited 408P Retirement Savings Employer Match
· Paid Holidays
· Paid Vacation
· Personal Time Off