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Usps Customer Service Jobs in Michigan (NOW HIRING)

OpTech LLC

Office Services Specialist

Troy, MI · On-site

Track deliveries using carrier and internal systems, including UPS, FedEx, and USPS. * Operate high ... Excellent verbal and written communication skills with a strong customer service focus. * Ability ...

Ryder

Truck Driver Non CDL Local Solo Part Time

Flint, MI · On-site

$25.61/hr

... Service (USPS) requires: * A secondary background screen - Federal Level 2 conducted by the USPS to ... of the customer to which you are assigned. Responsibilities * This position is primarily ...

Bay Mills Indian Community

OG Building Assistant

Brimley, MI · On-site

$15.25 - $20.25/hr

... customer service duties. This position serves as the first point of contact with visitors and ... Receive and sign for packages from delivery services (USPS/UPS/FedEx). 12. Requisition of mail ...

JVIS

Administrative Assistant

Shelby Township, MI · On-site

$16.50 - $22/hr

... services, and shipments (FedEx, UPS, USPS). • Coordinate conference room scheduling, meeting ... customer service skills with a genuine desire to help others. • Friendly, engaging, and ...

MyMichigan Health

Administrative Assistant

West Branch, MI · On-site

$15.50 - $21/hr

Performs various data entry and word processing tasks, processes incoming interoffice and USPS mail ... Provides excellent service by maintaining positive relations with all customers. This may include ...

MyMichigan Health

Administrative Assistant

West Branch, MI · On-site

$15.50 - $21/hr

Performs various data entry and word processing tasks, processes incoming interoffice and USPS mail ... Provides excellent service by maintaining positive relations with all customers. This may include ...

MyMichigan Health

Administrative Assistant

West Branch, MI · On-site

$15.50 - $21/hr

Performs various data entry and word processing tasks, processes incoming interoffice and USPS mail ... Provides excellent service by maintaining positive relations with all customers. This may include ...

MyMichigan Health

Administrative Assistant

Alpena, MI · On-site

$15.75 - $21.25/hr

Performs various data entry and word processing tasks, processes incoming interoffice and USPS mail ... Provides excellent service by maintaining positive relations with all customers. This may include ...

MyMichigan Health

Administrative Assistant

Alma, MI · On-site

$15.50 - $21/hr

Performs various data entry and word processing tasks, processes incoming interoffice and USPS mail ... Provides excellent service by maintaining positive relations with all customers. This may include ...

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All JobsUsps Customer Service JobsUsps Customer Service Jobs in Michigan

Usps Customer Service information

See Michigan salary details

$8

$16

$23

How much do usps customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for usps customer service in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a USPS Customer Service?

A USPS Customer Service job involves assisting customers with mailing needs, tracking packages, resolving delivery issues, and answering inquiries about postal services. Representatives may work at post offices, call centers, or online support to ensure efficient and satisfactory customer experiences. Strong communication, problem-solving skills, and knowledge of USPS policies are essential for success in this role.

What does a USPS Customer Service do?

A typical day for a USPS Customer Service representative involves assisting customers with mailing packages, processing shipments, selling postal products, and answering questions about services and delivery options. You may also resolve delivery issues, help track packages, handle complaints, and manage transactions via point-of-sale systems. The work environment is fast-paced and highly interactive, requiring constant communication with customers and coordination with other USPS staff. Over time, you can expect to develop comprehensive postal knowledge, improve problem-solving abilities, and potentially advance to supervisory or specialized customer service roles.

What are the key skills and qualifications needed to thrive in the USPS Customer Service position?

To thrive as a USPS Customer Service representative, you need strong communication abilities, problem-solving skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with USPS point-of-sale systems, mail tracking tools, and shipping platforms is typically required. Patience, professionalism, and the ability to remain calm under pressure help individuals excel when assisting diverse customers. These skills ensure accurate service delivery, positive customer experiences, and efficient handling of postal inquiries and transactions.

What's the easiest USPS customer service job to get?

The entry-level USPS customer service position, such as a Customer Service Associate, is generally the easiest to obtain. These roles typically require a high school diploma or equivalent and involve basic communication and computer skills, with minimal prior experience needed.

What are the most commonly searched types of Usps Customer Service jobs in Michigan?

The most popular types of Usps Customer Service jobs in Michigan are:

What are popular job titles related to Usps Customer Service jobs in Michigan?

For Usps Customer Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Usps Customer Service jobs in Michigan look for?

The top searched job categories for Usps Customer Service jobs in Michigan are:

What cities in Michigan are hiring for Usps Customer Service jobs?

Cities in Michigan with the most Usps Customer Service job openings:

Usps Customer Service jobs near you
Infographic showing various Usps Customer Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Office Services/Mailroom Forklift Specialist

Henry Ford Health System

Troy, MI • On-site

Full-time

Re-posted 2 days ago

Henry Ford Health rating

6.9

Company rating: 6.9 out of 10

Based on 573 frontline employees who took The Breakroom Quiz

454th of 898 rated healthcare providers

Job description

General Summary:
The Office Services Specialist provides comprehensive onsite support for mailroom, print center, marketing logistics, and general office service operations. This role ensures accurate, timely, and secure handling of mail, packages, and print requests for all departments, while maintaining office equipment, managing supplies, assisting with conference room set up and AV support, and supporting offsite marketing events. The position requires strong customer service skills, attention to detail, and flexibility to perform related duties as assigned, including occasional support for other areas.
Principal Duties and Responsibilities:
  • Receive, sort, and distribute incoming postal, interoffice, and package deliveries according to established schedules.
  • Prepare and meter outgoing mail; ensure proper postage, classes, and compliance with postal regulations.
  • Process large or special mailings, including mail-merge services and use of inserting/folding machines.
  • Track and confirm deliveries using internal and carrier systems (UPS, FedEx, USPS, etc.).
  • Package and ship outgoing items using carrier websites and internal tracking tools.
  • Fulfill production printing requests using Fiery or comparable print software.
  • Operate high-volume printers, copiers, and finishing equipment; perform routine maintenance and basic troubleshooting.
  • Coordinate with outside vendors for emergency or overflow print jobs.
  • Maintain print supply inventory (paper, toner, staples, etc.) and reorder as needed.
  • Provide basic troubleshooting for copiers, printers, postage meters, and related office equipment.
  • Open, update, and close service tickets in systems such as ServiceNow.
  • Schedule and coordinate equipment maintenance with service providers.
  • Assist with conference room setup, including arranging furniture, preparing AV equipment, and performing basic AV troubleshooting.
  • Fulfill departmental requests for office supplies, printed materials, or display setups.
  • Transport materials, mail, and packages between company sites and offsite locations using company vehicles.
  • Provide offsite support for Marketing team events, including transporting, setting up, and breaking down displays, signage, and promotional materials.
  • Assist with office and departmental moves, including disconnecting, moving, and reconnecting PCs and peripherals.
  • Verify shipments against packing slips or purchase orders before accepting delivery; submit documentation for inventory updates.
  • Support offsite warehouse activities, including inventory counts and material handling.
  • Maintain confidentiality and comply with HIPAA and other applicable regulations.
  • Follow all safety procedures for handling equipment and materials; participate in safety training as required.
  • Keep work areas organized and free from hazards.
  • Perform related duties as assigned to meet operational needs, including coverage for absent team members.
  • Assist supervisors with tracking, reporting, and process improvement initiatives.

Education/Experience Required:
  • High School Diploma or equivalent required.
  • Associate degree preferred.
  • One year of clerical and/or mailroom experience.
  • Two years' print experience preferred.
  • Proficiency with Microsoft Word, Excel, and Adobe Acrobat.
  • Strong organizational, time management, and multitasking abilities.
  • Excellent attention to detail and accuracy.
  • Effective verbal and written communication skills with a customer service focus.
  • Ability to lift and move objects up to 50 lbs.
  • Valid Michigan driver's license and safe driving record.
  • Previous experience operating a forklift and ability to obtain a valid forklift operator license.

Physical Demands/Working Conditions:
  • Fully onsite position in an office, mailroom, and print center environment.
  • Regular standing, walking, bending, lifting, and carrying objects up to 50 lbs.
  • Occasional exposure to warehouse or outdoor conditions during deliveries or offsite marketing events.
  • May require overtime or adjusted hours to meet deadlines or support high-volume periods.

What Henry Ford Health employees say

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Benefits

Hours and flexibility

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About Henry Ford Health

Sourced by ZipRecruiter

Henry Ford Health provides a full continuum of services from Primary and Preventative care, to Complex and Cpecialty care, Health Insurance, a full suite of home health offerings, Virtual care, Pharmacy, Eye care and other Healthcare retail. It is one of the Nation’s leading Academic Medical Centers, recognized for Clinical excellence in Cancer care, Cardiology and Cardiovascular Surgery, Neurology and Neurosurgery, Orthopedics and Sports medicine, and Multi organ transplants. Consistently ranked among the top five NIH funded institutions in Michigan, Henry Ford Health engages in more than 2,000 research projects annually. Equally committed to educating the next generation of Health Professionals, Henry Ford Health trains more than 4,000 Medical students, Residents and fellows every year across 50+ accredited programs. With more than 33,000 valued team members, Henry Ford Health is also among Michigan’s largest and most Diverse employers, including nearly 6,000 physicians and researchers from the Henry Ford Medical Group, Henry Ford Physician Network and Jackson Health Network.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Detroit, MI, US

Year founded

1915

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