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User Success Advocate Jobs (NOW HIRING)

This partnership drives user success, increases retention and expansion, and supports mutually ... Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product ...

This partnership drives user success, increases retention and expansion, and supports mutually ... Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product ...

This partnership drives user success, increases retention and expansion, and supports mutually ... Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product ...

This partnership drives user success, increases retention and expansion, and supports mutually ... Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product ...

This partnership drives user success, increases retention and expansion, and supports mutually ... • Advocate for the customer to internal stakeholders. Share customer feedback and insights to ...

This partnership drives user success, increases retention and expansion, and supports mutually ... Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product ...

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User Success Advocate information

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How much do user success advocate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for user success advocate in the United States is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $25.96 per hour, depending on experience, location, and employer.

What are popular job titles related to User Success Advocate jobs?

For User Success Advocate jobs, the most frequently searched job titles are:

Director, UI/UX Designer

Atlanta, GA • On-site

The Coca-Cola Company
Food Services and Drinking Places • 10K+ employees

Other

Posted 6 days ago


Coca-Cola rating

7.5

Company rating: 7.5 out of 10

Based on 445 frontline employees who took The Breakroom Quiz


Job description

3 Roles Available
Role Overview
The Director, User Interface(UI)and User Experience(UX)Designer plays a critical role in shaping the experiences that powerCoca-Cola'snext generation of digital products. Reporting to the Senior Director, Product Design, within the Digital Product & Engineering organization, this role is responsible for leading the design of intuitive, user-centered, and visually compelling digital experiences that drive adoption, productivity, and business value across a portfolio ofprioritized digitalenterprise products.
Working closely with Product Managers, Product Owners, Engineers and business stakeholders, this leader transforms complex business and technical requirements into simple, elegant, and effective user experiences. The Director will champion user-centered design practices, leverageresearchand analytics to inform design decisions, and ensurethe prioritizeddigital products deliver experiences that are consistent, accessible, scalable, and aligned withCoca-Cola'sdesign principles and digital transformation goals.
This role combinesstrong designcraft, strategic thinking, and collaborative leadership. Successrequiresdeepexpertiseacross user experience and interface design, a passion for understanding user needs, and the ability to influence product direction through design excellence and evidence-based decision making.
What You will do for us
  • Lead the end-to-end design of digital experiences across a portfolio of enterprise products, from discovery through delivery and continuous improvement.

  • Partner with Product Managers, Product Owners, and Engineering teamswithin Global Digital Networkto translate businessobjectivesand user needs into intuitive and impactful product experiences.

  • Create user journeys, workflows, information architectures, wireframes, prototypes, and high-fidelity designs that support business outcomes and user success.

  • Champion user-centered design methodologies and ensure user insights are embedded throughout the product development lifecycle.

  • Conduct and synthesize user research, usability testing, customer feedback, and behavioral analytics to inform design decisions.

  • Design experiences that simplify complex workflows, data-rich environments, and AI-enabled capabilities into trusted and accessible user interactions.

  • Contribute to the evolution and adoption ofCoca-Cola'sdesign system, visual standards, interaction patterns, and accessibility guidelines.

  • Ensure design consistency across products while balancing business needs, user expectations, and technical feasibility.

  • Collaborate closely with engineering teams to ensure design intent is effectively implemented andmaintainedthroughout development.

  • Facilitate design workshops, discovery sessions, reviews, and critiques that improve product quality and stakeholder alignment.

  • Advocate for accessibility, inclusivity, and usability best practices across all digital experiences.

  • Leverage data, experimentation, and performance metrics to continuouslyoptimizeuser experiences and product adoption.

  • Mentor and coach designers, helping elevate design capabilities, quality standards, and user-centered thinking across teams.

  • Partner with Product Design leadership to scale design practices, improve ways of working, and strengthen design maturity across the organization.

  • Stay current on emerging design trends, technologies, artificial intelligence capabilities, and best practices to drive innovation and continuous improvement.

Requirements and Qualifications
  • Bachelor's degree in Design, Human-Computer Interaction, Human Factors, Psychology, Graphic Design, Digital Design, Computer Science, or a related field;Master'sdegree preferred.

  • 8+ years of experience in user experience design, product design, interaction design, or related disciplines.

  • Proven experience designing complex digital products, enterprise applications, platforms, or data-rich experiences.

  • Strong portfoliodemonstratingend-to-end design thinking, user-centered problem solving, and measurable business impact.

  • Expertise inuser experience design, interaction design, information architecture, visual design, and usability principles.

  • Experience conducting and applying user research, usability testing, user interviews, and behavioral insights to product design decisions.

  • Proficiencywith modern design and prototyping tools such as Figma and related design collaboration platforms.

  • Strong understanding of accessibility standards, inclusive design principles, and responsive design practices.

  • Experience working within agile product development environments and collaborating closely with Product Management and Engineering teams.

  • Demonstrated ability to design experiences for data-intensive, analytics-driven, or AI-enabled products.

  • Strong communication, storytelling, and stakeholder management skills with the ability to influence decisions through design rationale and evidence.

  • Experience contributing to design systems,componentlibraries, and scalable design frameworks.

  • Strong analytical mindset with the ability to use qualitative and quantitative insights to improve user experiences.

  • Digital fluency and AI fluency, including understanding how artificial intelligence can enhance user experiences whilemaintainingtransparency and trust.

  • Experience working effectively in matrixed global organizations and collaborating with diverse stakeholder groups.

What Coca-Cola employees say

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Coca-Cola logo

About Coca-Cola

Sourced by ZipRecruiter

On May 8, 1886, Dr. John Pemberton brought his perfected syrup to Jacobs' Pharmacy in downtown Atlanta where the first glass of Coca‑Cola was poured. From that one iconic drink, we’ve evolved into a total beverage company. More than 2.2 billion servings of our drinks are enjoyed in more than 200 countries and territories each day. We are constantly transforming our portfolio, from reducing added sugar in our drinks to bringing innovative new products to market. We seek to positively impact people’s lives, communities and the planet through water replenishment, packaging recycling, sustainable sourcing practices and carbon emissions reductions across our value chain. Together with our bottling partners, we employ more than 700,000 people, helping bring economic opportunity to local communities worldwide. We are committed to offering people more of the drinks they want across a range of categories and sizes while driving sustainable solutions that build resilience into our business and create positive change for the planet.

Industry

Food services and drinking places and food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US