... global user base. Cross-functional Collaboration : * Collaborate with senior leaders to deliver data and AI solutions that drive value across gaming, content creation, and enterprise operations.
... global user base. Cross-functional Collaboration : * Collaborate with senior leaders to deliver data and AI solutions that drive value across gaming, content creation, and enterprise operations.
... global user base. Cross-functional Collaboration : * Collaborate with senior leaders to deliver data and AI solutions that drive value across gaming, content creation, and enterprise operations.
... global user base. Cross-functional Collaboration : * Collaborate with senior leaders to deliver data and AI solutions that drive value across gaming, content creation, and enterprise operations.
... global user base. Cross-functional Collaboration : * Collaborate with senior leaders to deliver data and AI solutions that drive value across gaming, content creation, and enterprise operations.
... global user base. Cross-functional Collaboration : * Collaborate with senior leaders to deliver data and AI solutions that drive value across gaming, content creation, and enterprise operations.
Maintain a centralized repository of demo content, AI Agent "Skills & Prompts" library (versioned ... OR Associate's degree and 2+ years of relevant work experience. OR High School Diploma or ...
Maintain a centralized repository of demo content, AI Agent "Skills & Prompts" library (versioned ... OR Associate's degree and 2+ years of relevant work experience. OR High School Diploma or ...
IT Operations Lead
San Diego, CA ยท On-site
Serve as the senior hands-on technical lead for IT operations, working closely with ONI ... Create and maintain user guides and knowledge base content that improve employee self-service and ...
IT Operations Lead
San Diego, CA ยท On-site
Serve as the senior hands-on technical lead for IT operations, working closely with ONI ... Create and maintain user guides and knowledge base content that improve employee self-service and ...
IT Operations Lead
San Diego, CA ยท On-site
Serve as the senior hands-on technical lead for IT operations, working closely with ONI ... Create and maintain user guides and knowledge base content that improve employee self-service and ...
IT Operations Lead
San Diego, CA ยท On-site
Serve as the senior hands-on technical lead for IT operations, working closely with ONI ... Create and maintain user guides and knowledge base content that improve employee self-service and ...
Under the supervision of the Associate Director of Digital Experience, the Senior Manager of ... Direct onshore UX/UI designers and offshore development teams to deliver continuous site ...
Under the supervision of the Associate Director of Digital Experience, the Senior Manager of ... Direct onshore UX/UI designers and offshore development teams to deliver continuous site ...
Under the supervision of the Associate Director of Digital Experience, the Senior Manager of ... Direct onshore UX/UI designers and offshore development teams to deliver continuous site ...
Under the supervision of the Associate Director of Digital Experience, the Senior Manager of ... Direct onshore UX/UI designers and offshore development teams to deliver continuous site ...
Operations Analyst
San Diego, CA ยท On-site
$50K - $100K/yr
Troubleshoot user issues and investigate and resolve reported system errors and anomalies ... Use and support the organization's Learning Content Management System (LCMS) (currently WayPoints)
Operations Analyst
San Diego, CA ยท On-site
$50K - $100K/yr
Troubleshoot user issues and investigate and resolve reported system errors and anomalies ... Use and support the organization's Learning Content Management System (LCMS) (currently WayPoints)
Senior Marketing Communications Specialist, Social Content Producer
San Diego, CA ยท On-site
$83K - $102K/yr
The role sits within the Content function and partners closely with Strategy, Operations, agencies ... OR Associate's degree and 4+ years of Communications, Marketing, Public Relations, or related work ...
Senior Marketing Communications Specialist, Social Content Producer
San Diego, CA ยท On-site
$83K - $102K/yr
The role sits within the Content function and partners closely with Strategy, Operations, agencies ... OR Associate's degree and 4+ years of Communications, Marketing, Public Relations, or related work ...
Operations Service Specialist
San Diego, CA ยท On-site
$85K/yr
... Operating Procedures and training content current. This role keeps the operational and ... Associate's or Bachelor's degree, or equivalent practical experience. * Experience in a retail or ...
Operations Service Specialist
San Diego, CA ยท On-site
$85K/yr
... Operating Procedures and training content current. This role keeps the operational and ... Associate's or Bachelor's degree, or equivalent practical experience. * Experience in a retail or ...
Operations Service Specialist
San Diego, CA ยท On-site
$85K/yr
... Operating Procedures and training content current. This role keeps the operational and ... Associate's or Bachelor's degree, or equivalent practical experience. * Experience in a retail or ...
Operations Service Specialist
San Diego, CA ยท On-site
$85K/yr
... Operating Procedures and training content current. This role keeps the operational and ... Associate's or Bachelor's degree, or equivalent practical experience. * Experience in a retail or ...
Operations Training Manager (Remote)
San Diego, CA ยท On-site +1
$1.0K/wk
Tailor content to specific roles and workflows to maximize relevance and effectiveness. * Develops ... Recommend enhancements to improve system utilization and user experience. * Maintain a repository ...
Operations Training Manager (Remote)
San Diego, CA ยท On-site +1
$1.0K/wk
Tailor content to specific roles and workflows to maximize relevance and effectiveness. * Develops ... Recommend enhancements to improve system utilization and user experience. * Maintain a repository ...
As a key part of our operations, you will be responsible for ensuring that our clients' IT ... We employ premier associates in the industry who deliver value and support to our growing customer ...
As a key part of our operations, you will be responsible for ensuring that our clients' IT ... We employ premier associates in the industry who deliver value and support to our growing customer ...
Operations Service Specialist
San Diego, CA ยท On-site
$85K/yr
... Operating Procedures and training content current. This role keeps the operational and ... Associate's or Bachelor's degree, or equivalent practical experience. * Experience in a retail or ...
New
Operations Service Specialist
San Diego, CA ยท On-site
$85K/yr
... Operating Procedures and training content current. This role keeps the operational and ... Associate's or Bachelor's degree, or equivalent practical experience. * Experience in a retail or ...
New
Web Developer
San Diego, CA ยท On-site
$84K - $90K/yr
... UI implementation, prototyping websites within headless Content Management Systems (HEADLESS CMS ... Associate's FIELD OF STUDY: Web Development EXPERIENCE: 3+ year web development, in-house or agency ...
Web Developer
San Diego, CA ยท On-site
$84K - $90K/yr
... UI implementation, prototyping websites within headless Content Management Systems (HEADLESS CMS ... Associate's FIELD OF STUDY: Web Development EXPERIENCE: 3+ year web development, in-house or agency ...
Web Developer
San Diego, CA ยท On-site
$84K - $90K/yr
... UI implementation, prototyping websites within headless Content Management Systems (HEADLESS CMS ... Associate's FIELD OF STUDY: Web Development EXPERIENCE: 3+ year web development, in-house or agency ...
Web Developer
San Diego, CA ยท On-site
$84K - $90K/yr
... UI implementation, prototyping websites within headless Content Management Systems (HEADLESS CMS ... Associate's FIELD OF STUDY: Web Development EXPERIENCE: 3+ year web development, in-house or agency ...
People Operations Analyst
Vista, CA ยท On-site +1
Conduct quarterly User Access Reviews and submit completed audits to the Senior Program Manager ... Centralize training content in EasyLlama and Workday for consistent org-wide delivery * Partner ...
People Operations Analyst
Vista, CA ยท On-site +1
Conduct quarterly User Access Reviews and submit completed audits to the Senior Program Manager ... Centralize training content in EasyLlama and Workday for consistent org-wide delivery * Partner ...
As a Senior Associate, you will utilize your problem-solving abilities and critical thinking to ... operations through innovative technology solutions - Developing user-centric designs using ...
As a Senior Associate, you will utilize your problem-solving abilities and critical thinking to ... operations through innovative technology solutions - Developing user-centric designs using ...
Using a web content management system (Adobe Experience Manager) in order to edit/create pages ... focus on user experience Creating interactive pieces using HTML, CSS, and jQuery Implementing ...
Using a web content management system (Adobe Experience Manager) in order to edit/create pages ... focus on user experience Creating interactive pieces using HTML, CSS, and jQuery Implementing ...
User Operations Associate Content Moderation information
See Vista, CA salary details
$30.7K - $43.2K
4% of jobs
$43.2K - $55.7K
3% of jobs
$55.7K - $68.2K
18% of jobs
$68.5K is the 25th percentile. Wages below this are outliers.
$68.2K - $80.7K
9% of jobs
$80.7K - $93.2K
8% of jobs
$93.2K - $105.7K
3% of jobs
$105.7K - $118.2K
3% of jobs
The median wage is $122.8K / yr.
$118.2K - $130.7K
4% of jobs
$130.7K - $143.2K
3% of jobs
$143.2K - $155.7K
3% of jobs
$160.6K is the 75th percentile. Wages above this are outliers.
$155.7K - $168.2K
41% of jobs
$30.7K
$115.6K
$168.2K
How much do user operations associate content moderation jobs pay per year?
What is a User Operations Associate Content Moderation?
What does a user operations associate in content moderation do?
What is the difference between User Operations Associate Content Moderation vs User Support Specialist?
| Aspect | User Operations Associate Content Moderation | User Support Specialist |
|---|---|---|
| Primary Focus | Monitoring and moderating user-generated content to ensure community guidelines are followed | Assisting users with account issues, inquiries, and technical support |
| Skills & Credentials | Knowledge of content policies, communication skills, attention to detail | Customer service skills, technical troubleshooting, communication skills |
| Work Environment | Online platforms, moderation tools, often shift-based | Customer support centers, help desks, remote or in-office |
| Industry Usage | Social media, online communities, gaming platforms | Tech companies, SaaS platforms, online services |
While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.
What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?
What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

Full-time
Re-posted 18 days ago
Job description
Sr. Director Data Platform Engineering & Operations
San Diego, CA
Theย Sr. Director Data Platform Engineering & Operationsย is a critical leadership role at SIE, responsible for driving innovation and scalability across the company's data and AI platform ecosystem. This role oversees platforms including Data Infrastructure (Streaming, Ingestion, Warehouse, and Data Ocean), Experimentation and Audience Platforms, and Governance & Data Observability tools.
In this role, you will ensure SIE's platforms process massive volumes of data, delivering insights that enhance Player, Creator, Publisher, and Enterprise experiences. By enabling data-driven decisions at scale, you will drive the future of personalized gaming, efficient operations, and enterprise productivity through advanced AI and machine learning technologies.
As a strategic leader, you will define and execute the vision for SIE's data and AI platform ecosystem, ensuring scalable solutions that support key business objectives across gaming, content creation, and enterprise operations. Reporting to the VP of Data & AI, you will lead global teams of engineers and experts to build platforms that democratize data and transform decision-making across the company.ย Priority consideration will be given to candidates with proven experience in a previous or current Sr. Director level role.ย
This highly cross-functional role works closely with senior leadership in engineering, product, and business to align the platform ecosystem with the organization's strategic goals.
Key Responsibilities:
Strategic Leadership:- Define the long-term vision for SIE's Data and AI Platform ecosystem, aligning with business goals and driving value across Player, Creator, Publisher, and Enterprise touchpoints.
- Lead the development of platforms that process large-scale, real-time data from millions of users, delivering insights to enhance gaming experiences, content creation, and enterprise productivity.
- Build scalable platforms for personalized player experiences, content creation tools, and enterprise efficiency, optimizing performance and cost-effectiveness.
- Provide thought leadership in the design, architecture, and execution of the platform ecosystem, ensuring innovation and seamless integration with SIE's global gaming services and enterprise operations.
- Ensure platforms are optimized for performance, scalability, and reliability, processing billions of data points daily across Player, Creator, Publisher, and Enterprise activities.
- Champion operational excellence by driving continuous improvements in platform cost efficiency, performance, and security to support SIE's global user base.
- Collaborate with senior leaders to deliver data and AI solutions that drive value across gaming, content creation, and enterprise operations.
- Work with teams to ensure data platforms improve engagement, content creation, monetization, and efficiency.
- Ensure compliance with privacy, security, and regulatory requirements while supporting scalable data operations.
- Lead efforts to optimize platform performance, reduce costs, and improve data accessibility across gaming and enterprise operations.
- Implement innovative solutions to scale data operations and maximize value from Player, Creator, Publisher, and Enterprise data.
- Drive AI/ML adoption to enhance gaming experiences, content discovery, operational efficiency, and enterprise workflows.
Qualifications:
- Bachelor's or Master's degree in Computer Science, Data Engineering, or a related field.
Experience:
Technical Expertise:
- 15+ years of experience in data engineering, platform engineering, or related fields, with deep expertise in designing and building distributed data systems and large-scale data warehouses.
- Proven track record of architecting platforms capable of processing petabytes of data and supporting the real-time ingestion and processing of billions of data points daily across gaming and enterprise domains.
- Extensive experience in building and scaling cloud-native architectures (AWS, Azure, GCP) for data platforms, with a strong focus on high availability, fault tolerance, and cost-efficiency.
- Demonstrated success in growing and evolving data platforms to meet the needs of a rapidly scaling business, ensuring data-driven decisions are made at all levels of the organization.
- Extensive experience with Kafka for data streaming and real-time data ingestion.
- Strong hands-on knowledge of Databricks and Snowflake for scalable data engineering, analytics, and cloud data warehousing.
- Proven experience making buy vs. build decisions, assessing in-house development versus integrating third-party platforms based on cost, scalability, and business needs.
- Expertise with Data Governance tools such as Alation and Collibra for managing data catalogs, compliance, and data quality.
- Knowledge and experience with Data Observability tools to monitor data pipelines and ensure data accuracy, reliability, and transparency.
- Experience with experimentation platforms such as Optimizely, Statsig, and LaunchDarkly, with a focus on A/B testing and feature management.
- Expertise in AI/ML platforms like AWS SageMaker and Databricks MLflow for machine learning model development, deployment, and MLOps practices.
Leadership & Strategic Skills:
- Proven leadership (in a prior Sr. Director level role strongly preferred) building and leading high-performing global engineering teams, balancing short-term execution with long-term strategic growth.
- Strong strategic mindset, translating business objectives into scalable technical solutions that deliver value across the organization.
- Excellent communication and collaboration skills, driving impactful solutions across engineering, product, and business teams.
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About PlayStation
Sourced by ZipRecruiter
Industry
Manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
San Mateo, CA, US
Year founded
1994