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User Operations Associate Content Moderation Jobs in Orem, UT

Studio McGee

Associate Copywriter

Draper, UT · On-site

... operational and revenue growth of our company. Our licensing partnerships allow us to further ... Optimize product and web content using SEO best practices to improve discoverability, organic ...

eBay, Inc.

Sr. People Technology Analyst - Learning

Draper, UT · On-site

$80K - $101K/yr

... content discoverability, reduce administrative effort, and support skills-based development. * Use data, user feedback, and operational metrics to identify friction points, measure adoption, and ...

Utah Jazz

Technical Product Manager

Sandy, UT · On-site

$158K - $183K/yr

Own the day-to-day operation and continued evolution of the Utah Jazz app, including content ... Monitor app performance, user behavior, analytics, and operational feedback to identify ...

Pattern

Associate Buyer

Lehi, UT · Hybrid

... advertising, content management, logistics and fulfillment, pricing, forecasting and customer ... You will deepen your forecasting skills, brand relationship management, and operational decision ...

Purple

Sales Enablement Manager

Lehi, UT · On-site

$102K - $120K/yr

... and Operations to translate business goals into content strategies and field-ready tools that empower both retail associates and internal wholesale teams to confidently sell mattresses and sleep ...

Pattern

Associate Buyer

Lehi, UT · Hybrid

... advertising, content management, logistics and fulfillment, pricing, forecasting and customer ... You will deepen your forecasting skills, brand relationship management, and operational decision ...

Pattern

Associate Buyer

Lehi, UT · On-site

... advertising, content management, logistics and fulfillment, pricing, forecasting and customer ... You will deepen your forecasting skills, brand relationship management, and operational decision ...

LVT

Technical Writer

American Fork, UT

Establish content performance metrics and feedback channels with field operations and customer ... Strong interpersonal and stakeholder management skills; confident advocating for the end-user ...

New

Carmax

Front Line Manager

South Jordan, UT · On-site

$54K - $95K/yr

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... content throughout the program. * Support execution of store procedures and operational processes ...

CarMax, Inc.

Front Line Manager

South Jordan, UT · On-site

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... content throughout the program. * Support execution of store procedures and operational processes ...

Carmax

Front Line Manager

South Jordan, UT

We're rethinking the way people buy cars - and our associates help us do just that. We believe work ... content throughout the program. * Support execution of store procedures and operational processes ...

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Showing results 21-40

All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Orem, UT

User Operations Associate Content Moderation information

See Orem, UT salary details

$26.1K

$98.3K

$143K

How much do user operations associate content moderation jobs pay per year?

As of Aug 8, 2026, the average yearly pay for user operations associate content moderation in Orem, UT is $98,327.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,200.00 and $133,900.00 per year, depending on experience, location, and employer.

What is a User Operations Associate Content Moderation?

A User Operations Associate in Content Moderation is responsible for reviewing and managing user-generated content to ensure compliance with platform policies. They analyze reports, remove inappropriate content, and may use moderation tools or software to maintain a safe online environment, often working in shifts or with specific guidelines.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.
What are popular job titles related to User Operations Associate Content Moderation jobs in Orem, UT? For User Operations Associate Content Moderation jobs in Orem, UT, the most frequently searched job titles are:
What job categories do people searching User Operations Associate Content Moderation jobs in Orem, UT look for? The top searched job categories for User Operations Associate Content Moderation jobs in Orem, UT are:
User Operations Associate Content Moderation jobs near you

Senior Operations Program Manager

CenCore LLC

Springville, UT • On-site, Remote

Full-time

Posted 2 days ago

New

Job description

Description
CenCore is seeking a Senior Operations Program Manager to lead and support Operations Program Management (OPM) team functions for a secure customer program. This role is responsible for leading critical operational processes, including security project management, operations change management, site start-up management, reporting, documentation, process standardization, audits, and operational communications.
The ideal candidate is an experienced operations and project management professional who can assign and coordinate team work, define project scope and business requirements, manage strategic initiatives end to end, and translate complex operational information into clear reports, procedures, job aids, and leadership communications.
Key Responsibilities
  • Lead the Operations Program Management team responsible for critical operational processes, including end-to-end security project management, site start-up management, operations change management, operations bulletin releases, and security operations reporting.
  • Document and standardize internal business practices for the OPM team to promote consistency, continuity, compliance, and operational readiness.
  • Assign tasks, projects, and rhythm-of-business items to the OPM team and monitor progress against priorities, deliverables, and timelines.
  • Assist with initial discovery, intake, scoping, and business requirements definition to prepare OPM-led projects for assignment and execution.
  • Compile metrics and prepare productivity reporting for management, including operational data related to security operations, projects, site startups, and program initiatives.
  • Identify, recommend, and manage strategic projects end to end to drive process improvements, facilitate risk management, and strengthen operational consistency.
  • Provide OPM backfill support and perform OPM duties as needed to maintain continuity of operations.
  • Draft and distribute operational communications, including bulletins, updates, and supplemental guidance for security personnel.
  • Support audits, reviews, and follow-up activities related to security operations processes and documentation.
  • Document internal business practices to promote consistency, continuity, and compliance.
  • Perform other related duties as assigned.

Requirements
Required Qualifications
  • Active Top Secret clearance required.
  • Active U.S. Passport required.
  • Project management certification, such as Certified Associate in Project Management (CAPM), Project Management Professional (PMP), or similar credential.
  • Intermediate proficiency with Microsoft Office and Microsoft 365 applications, including Word, Excel, PowerPoint, Teams, OneNote, Project, Visio, and SharePoint.
  • Strong written communication skills, including the ability to write clear, accurate, and audience-appropriate content.
  • Ability to analyze operational information, identify risks or impacts, and communicate findings clearly.
  • Ability to manage multiple priorities, deadlines, and stakeholder needs in a remote work environment.
  • Strong attention to detail, organization, and follow-through.

Preferred Qualifications
  • Experience supporting security operations, government contracts, cleared programs, or mission-critical operational environments.
  • Experience developing procedures, job aids, operational communications, reports, or audit-support documentation.
  • Proficiency with automation tools, such as Power Automate.
  • Proficiency with data visualization or reporting tools, such as Power BI.
  • Experience working with SharePoint, Visio, Microsoft Project, or similar tools to support documentation, project tracking, workflows, or reporting.

Skills / Competencies
  • Project management and task coordination
  • Operational reporting and analysis
  • Clear written and verbal communication
  • Process improvement and risk awareness
  • Documentation accuracy and version control
  • Stakeholder coordination
  • Analytical thinking and problem-solving
  • Strong attention to detail
  • Sound judgment and professionalism
  • Ability to work independently in a remote environment
  • Ability to translate complex operational information into clear guidance
  • Discretion when handling sensitive, proprietary, or security-related information

Work Environment and Physical Requirements
  • This position is performed in a remote work environment.
  • Travel is expected to be minimal, approximately 0 to 10%.
  • Must be able to work at a computer for extended periods and communicate effectively using phone, email, video conferencing, and Microsoft 365 collaboration tools.
  • Must be able to manage deadlines, documentation, reporting, and stakeholder communications in a professional remote setting.
  • Must comply with all company, contract, security, and confidentiality requirements.

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