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User Operations Associate Content Moderation Jobs in Gaithersburg, MD

[solidcore]

Content Manager

Arlington, VA · On-site

$85K - $97K/yr

... operational source of truth for how content is mapped across channels * Oversee the Air DAM system, including the IP and usage rights process, user access and permissions, file hygiene (naming ...

[solidcore]

Content Manager

Arlington, VA

$85K - $97K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operational source of truth for how content is mapped across channels * Oversee the Air DAM system, including the IP and usage rights process, user access and permissions, file hygiene (naming ...

[solidcore]

Content Manager

Arlington, VA · On-site

$85K - $97K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... operational source of truth for how content is mapped across channels * Oversee the Air DAM system, including the IP and usage rights process, user access and permissions, file hygiene (naming ...

Comtech, LLC

UX/UI Designer

Washington, DC

... content/data management services. We have developed our methodologies and processes based on the ... infrastructure operations. These methodologies and processes are reinforced through our ...

TrapWire Inc.

UI/UX Designer (AI-Forward)

Herndon, VA · On-site

UI/UX Designer (AI-Forward) Web & Mobile SaaS Platforms Overview TrapWire is seeking a UI/UX ... content). * Background in SaaS, B2B, or operational dashboards. * Experience in an Agile / Scrum ...

System One

Web & Mobile Content Developer

Merrifield, VA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... visibility, user experience, and content governance within an enterprise CMS environment ... operations, preferably within a regulated financial services industry. Candidates must have at ...

System One

Web & Mobile Content Developer

Merrifield, VA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... visibility, user experience, and content governance within an enterprise CMS environment ... operations, preferably within a regulated financial services industry. Candidates must have at ...

System One

Web & Mobile Content Developer

Merrifield, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... visibility, user experience, and content governance within an enterprise CMS environment ... operations, preferably within a regulated financial services industry. Candidates must have at ...

System One

Web & Mobile Content Developer

Merrifield, VA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... visibility, user experience, and content governance within an enterprise CMS environment ... operations, preferably within a regulated financial services industry. Candidates must have at ...

System One

Web & Mobile Content Developer

Merrifield, VA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

... visibility, user experience, and content governance within an enterprise CMS environment ... operations, preferably within a regulated financial services industry. Candidates must have at ...

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Showing results 41-60

All JobsUser Operations Associate Content Moderation JobsUser Operations Associate Content Moderation Jobs in Gaithersburg, MD

User Operations Associate Content Moderation information

See Gaithersburg, MD salary details

$32.4K

$122.2K

$177.7K

How much do user operations associate content moderation jobs pay per year?

As of Aug 17, 2026, the average yearly pay for user operations associate content moderation in Gaithersburg, MD is $122,201.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,400.00 and $166,400.00 per year, depending on experience, location, and employer.

What does a user operations associate in content moderation do?

A User Operations Associate in Content Moderation is responsible for reviewing user-generated content to ensure it complies with company guidelines and community standards. Their daily tasks may include monitoring posts, identifying and removing inappropriate or harmful material, and responding to user reports or appeals. They play a crucial role in maintaining a safe and positive online environment, often working with other teams to improve moderation policies and user experience. This position requires attention to detail, good judgment, and the ability to handle sensitive or distressing content.

What are the key skills and qualifications needed to thrive as a user operations associate in content moderation?

To thrive as a User Operations Associate in Content Moderation, you need strong analytical skills, attention to detail, and familiarity with content policies, usually supported by a bachelor's degree or relevant experience. Proficiency with moderation platforms, ticketing systems like Zendesk, and knowledge of content management tools are typically required. Excellent communication, resilience, and sound judgment are crucial soft skills for making fair decisions and handling sensitive material. These abilities ensure safe online environments, uphold community standards, and maintain platform integrity.

What are some common challenges faced by user operations associates in content moderation, and how can they be managed effectively?

User Operations Associates in Content Moderation often encounter challenges such as high volumes of user-generated content, exposure to sensitive material, and balancing enforcement of guidelines with user experience. Managing these challenges effectively involves staying up-to-date with platform policies, using available filtering and escalation tools, and practicing self-care to mitigate the impact of difficult content. Collaborating closely with team members and participating in regular training sessions can also help ensure consistent and accurate moderation decisions, while providing support for personal well-being.

What is the difference between User Operations Associate Content Moderation vs User Support Specialist?

AspectUser Operations Associate Content ModerationUser Support Specialist
Primary FocusMonitoring and moderating user-generated content to ensure community guidelines are followedAssisting users with account issues, inquiries, and technical support
Skills & CredentialsKnowledge of content policies, communication skills, attention to detailCustomer service skills, technical troubleshooting, communication skills
Work EnvironmentOnline platforms, moderation tools, often shift-basedCustomer support centers, help desks, remote or in-office
Industry UsageSocial media, online communities, gaming platformsTech companies, SaaS platforms, online services

While both roles involve supporting users, the User Operations Associate Content Moderation primarily focuses on monitoring and managing content to maintain community standards. In contrast, the User Support Specialist handles direct user inquiries and technical issues. Both roles require strong communication skills but differ in their core responsibilities and work environments.

What is a User Operations Associate Content Moderation?

A User Operations Associate in Content Moderation is responsible for reviewing and managing user-generated content to ensure compliance with platform policies. They analyze reports, remove inappropriate content, and may use moderation tools or software to maintain a safe online environment, often working in shifts or with specific guidelines.

What are popular job titles related to User Operations Associate Content Moderation jobs in Gaithersburg, MD?

For User Operations Associate Content Moderation jobs in Gaithersburg, MD, the most frequently searched job titles are:

What job categories do people searching User Operations Associate Content Moderation jobs in Gaithersburg, MD look for?

The top searched job categories for User Operations Associate Content Moderation jobs in Gaithersburg, MD are:

What cities near Gaithersburg, MD are hiring for User Operations Associate Content Moderation jobs?

Cities near Gaithersburg, MD with the most User Operations Associate Content Moderation job openings:

User Operations Associate Content Moderation jobs near you
Infographic showing various User Operations Associate Content Moderation job openings in Gaithersburg, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $122,201 per year, or $58.8 per hour.

Content Manager

[solidcore]

Arlington, VA • On-site

$85K - $97K/yr

Full-time

Posted 4 days ago

Job description

The Content Manager owns the operational backbone of [solidcore]'s content engine: planning, trafficking, and production support that keeps content moving from brief to launch. This role partners closely with the Director of Content, Brand Marketing, and cross-functional teams to keep the content execution and pipeline organized, on schedule, and grounded in performance data.
Key Responsibilities:

Content Process, Planning & Trafficking

  • Champion content processes and workflows, and identify bottlenecks across the pipeline (production, trafficking, publishing); propose fixes to increase speed and output quality

  • Support the briefing, tracking, trafficking, and edit process of all content and deliverables across channels, from shoots, influencers, partnerships, and UGC/earned to the appropriate channel owners and platforms, working in partnership with Brand Marketing

  • Coordinate and lead recurring sync meetings with appropriate cross-functional partners to support content processes and upcoming needs

  • Coordinate and lead content intake and asset management across channels to align on timing, priorities, and asset needs

  • Own and maintain the content channel matrix, ensuring channel roles, formats, content types, and specs are kept current as platform needs evolve and new priorities emerge; serve as the operational source of truth for how content is mapped across channels

  • Oversee the Air DAM system, including the IP and usage rights process, user access and permissions, file hygiene (naming conventions, metadata tagging, archiving cadence), and usage rights/licensing documentation — ensuring cross-functional partners follow established processes for the content within their ownership

Shoot & Production Support

  • Support pre-production planning, including creative briefs, shot lists, mood boards, and shoot schedules, in partnership with the Director of Content, brand team, and cross-functional partners

  • Support coordination of shoot operations, including location, vendors, and talent/crew logistics, scouting, bookings, contracts, releases, and call sheets

  • Coordinate and manage recurring sync meetings including content and calendar reviews, shoot planning, and post-production editing

  • Track production timelines, budgets, and vendor/contractor deliverables

  • Manage the post-shoot asset pipeline

  • Run quality control and coordination on delivered assets against the shot list and brief before handoff to editing and channel owners

Content & Creative Analysis

  • Analyze content performance across paid and organic channels to identify what's working and translate that into recommendations for immediate optimizations, while supporting future calendar planning and creative briefs

  • Monitor competitive and category content trends to flag emerging formats and creative opportunities

  • Run post-shoot and post-campaign post-mortems to capture what worked and feed learnings for upcoming projects and briefs

Qualifications & Experience:

  • Bachelor's degree in Marketing, Communications, Media Production, or a related field, or equivalent practical experience

  • 4-6 years of experience in content operations, production coordination, marketing operations, or a related content management role

  • Experience managing digital asset management (DAM) systems, file organization, and usage rights/licensing workflows

  • Strong project management skills, with the ability to manage multiple content workstreams and cross-functional stakeholders simultaneously

  • Experience analyzing content or campaign performance data (paid and/or organic) and translating insights into actionable recommendations

  • Familiarity with production and shoot logistics (scheduling, vendor/talent coordination, budgets) strongly preferred

  • Excellent organizational, written, and verbal communication skills; comfortable operating as a central point of coordination across teams

  • Proficiency with content calendar, project management, and DAM tools (e.g., Air, Asana, or similar platforms)

Compensation & Benefits:
  • Compensation range: $85,522 to $97,282, based on experience
  • Bonus eligibility based on performance
  • Monthly cell phone stipend
  • 401(k) with employer match
  • Medical, dental, and vision insurance
  • Paid parental leave and parental pay benefits
  • Free telehealth services
  • Employee Assistance Program (EAP)
  • Pre-tax commuter benefits
  • Flexible PTO
  • Free drop-in classes at [solidcore]
  • And more!
[solidcore] is a national boutique fitness company with 100+ studios across the country. Our signature workout is 50 minutes of low-impact, high-intensity strength training: the lights are low and the music is loud. The coach guides the class through a series of slow & controlled movements that are sequenced to work muscles to failure. This class is accessible for all fitness levels and can be amplified or modified to accommodate individual goals. Class is as intense as our reviews suggest, but our instructors go above and beyond to provide a welcoming, supportive, empowering, and challenging experience for all. Please visit our website here to read more about our mission.

[solidcore] is firmly committed to social justice and promoting a culture of diversity, equity, and inclusion. You can click here to find out more about the actions we are taking to promote a more diverse and inclusive space for both our clients and our internal team.

[solidcore] is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. [solidcore] makes hiring decisions based solely on qualifications, merit, and business needs at the time.