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User Experience Testing Jobs in Seattle, WA (NOW HIRING)

Amazon

Sr. AI UX Designer, Amazon Fuse

Seattle, WA · On-site

The designer joining our team won't be optimizing existing flows or A/B testing button colors ... Key job responsibilities - Own and drive the end-to-end UX design process-from discovery through ...

Amazon

Sr. AI UX Designer, Amazon Fuse

Seattle, WA

The designer joining our team won't be optimizing existing flows or A/B testing button colors ... Key job responsibilities - Own and drive the end-to-end UX design process-from discovery through ...

Tactile

Senior UX Designer (contract to hire)

Seattle, WA · On-site

$130 - $150/hr

Senior UX Designer (contract to hire) Department: UX Employment Type: Contract to hire Location ... Motivated to conduct your own user research, task analysis, and usability testing to get at the ...

Amazon

Sr. AI UX Designer, Amazon Fuse

Seattle, WA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The designer joining our team won't be optimizing existing flows or A/B testing button colors ... Key job responsibilities - Own and drive the end-to-end UX design process-from discovery through ...

Tactile

Senior UX Designer (contract to hire)

Seattle, WA · On-site

$130 - $150/hr

Tactile is a UX and product design firm specializing in design solutions for trusted professionals ... Motivated to conduct your own user research, task analysis, and usability testing to get at the ...

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All JobsUser Experience Testing JobsUser Experience Testing Jobs in Seattle, WA

User Experience Testing information

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How much do user experience testing jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for user experience testing in Seattle, WA is $50.30, according to ZipRecruiter salary data. Most workers in this role earn between $38.56 and $61.30 per hour, depending on experience, location, and employer.

What is user experience testing?

User experience (UX) testing is the process of evaluating a product, such as a website or app, by observing how real users interact with it. The goal is to identify any usability issues, gather feedback, and improve the overall experience for users. UX testing can involve methods like usability tests, A/B testing, and surveys to understand how intuitive and enjoyable the product is. By regularly conducting UX testing, companies can create products that are easier to use and more satisfying for their target audience.

What are the key skills and qualifications needed to thrive as a user experience tester?

To thrive as a User Experience (UX) Tester, you need a solid understanding of usability principles, research methodologies, and experience with user testing processes, often supported by a degree in human-computer interaction, psychology, or a related field. Familiarity with prototyping tools (like Figma or Sketch), analytics platforms (such as Google Analytics), and usability testing software (like UserTesting or Lookback) is typically required. Excellent observational skills, empathy, clear communication, and attention to detail help UX testers accurately interpret user feedback and convey actionable insights. These skills ensure that digital products are intuitive, user-centered, and meet both business and customer needs.

What are some common challenges faced by professionals in user experience testing, and how can they be addressed?

One common challenge in User Experience (UX) Testing is ensuring that test participants accurately represent the target user base, which can impact the validity of findings. Another challenge is balancing stakeholder expectations with user feedback, especially when business goals and user needs differ. Additionally, coordinating with designers, product managers, and developers to implement necessary changes based on test results can be complex. Building strong communication skills, advocating for the user perspective, and maintaining well-documented testing processes can help address these challenges.

What is the difference between User Experience Testing vs User Interface Design?

AspectUser Experience TestingUser Interface Design
Primary FocusEvaluating usability and user satisfactionCreating visual and interactive elements of a product
Required SkillsUsability testing, user research, analytical skillsDesign tools, visual design, prototyping
Work EnvironmentTesting labs, remote testing, user feedback sessionsDesign studios, collaborative teams, digital platforms
Common CertificationsUX certifications, usability certificationsUI/UX design certifications, Adobe, Figma skills

While User Experience Testing focuses on assessing and improving the usability of a product through testing and research, User Interface Design involves creating the visual and interactive elements that users engage with. Both roles are essential in the product development process but serve different purposes to enhance overall user satisfaction.

What are popular job titles related to User Experience Testing jobs in Seattle, WA?

For User Experience Testing jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching User Experience Testing jobs in Seattle, WA look for?

The top searched job categories for User Experience Testing jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for User Experience Testing jobs?

Cities near Seattle, WA with the most User Experience Testing job openings:

User Experience Testing jobs near you
Infographic showing various User Experience Testing job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $104,632 per year, or $50.3 per hour.

Sr. UX Designer, Network Systems, Amazon Customer Service

Amazon

Seattle, WA

Full-time

Re-posted 14 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,091 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

Amazon's mission is to be earth's most customer-centric company. One of the ways we are doing this is by transforming how we deliver support to customers - evolving from manual, reactive operations to an intelligent, AI-native service experience. Amazon Customer Service User Experience Studio is seeking a Senior UX Designer to improve the operational tools that anticipates customer needs and continuously enable associates to solve real-world challenges before they even reach customers.


Our studio is made up of a team of smart, passionate designers, user researchers, UX writers, UX program managers, product managers, and developers to drive a design process that always works backward from the customer.
You'll do great in this role if you are:
- Passionate about creating elegant, simple to understand designs
- Able to balancing customer experience, business goals, and technical constraints
- Excited to dig into challenging problems and ask a lot of questions to get to the root of the problem
- Have advanced knowledge of emerging AI/ML applications in user experience
Key job responsibilities
- Lead end-to-end design for a brand new customer service tools, from concept to launch
- Partner with product, engineering, and research teams to deliver impactful solutions
- Lead design reviews and workshops to align stakeholders and drive decisions
- Create user interfaces that reveal meaningful patterns to users
- Develop and validate solutions through user research and iterative testing
- Build compelling narratives that connect customer insights to business opportunities
- Experiment with innovative tools and UX best practices to drive and define new ways of working
A day in the life
You'll partner closely with product managers, engineers, UX researchers, and operations leaders to deliver cohesive solutions and scalable mechanisms that increase collaboration between partners. You will present and defend design decisions to senior leadership, ensuring prioritized outcomes while influencing product roadmaps and organizational goals through design excellence and customer insights.
About the team
The team you will be working with is very supportive and understands that growing as a studio means growing as individuals. There are ample opportunities to learn new skills and expand your scope

The team works well together and makes time for relationship building - a good sense of humor is always appreciated.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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