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User Experience Research Jobs (NOW HIRING)

ACI Infotech

UX Researcher

Remote Experiences Required for This Role UX Research - At least 3 years of experience and use cases with the following: * Conduct primary and secondary user research * Conduct and evaluate ...

ACI Infotech

UX Researcher

ROLE: UX Researcher Location: REMOTE DURATION: 1+ Years contract About the Role The UX Researcher ... In addition, you will help scale user research at the State of Connecticut by joining a team of ...

Sonsoft Inc

UX Researcher

Roseland, NJ · On-site

Assumes overall responsibility for research methodologies that are leveraged and incorporated ... Identifies the appropriate user experience research methods/activities for each project, and is ...

ACI Infotech

UX Researcher

Hartford, CT · On-site

About the Role The UX Researcher will support the mission by work with CTDS product designers and ... In addition, you will help scale user research at the State of Connecticut by joining a team of ...

Nastech Global

UX Designer/Researcher

Des Moines, IA · Remote

Contract W2 Primary Focus UX research User-centered design User journey mapping Wireframes and prototypes Design recommendations Accessibility-first design Design documentation and annotations ...

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User Experience Research information

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$30K

$113.1K

$164.5K

How much do user experience research jobs pay per year?

As of Sep 13, 2026, the average yearly pay for user experience research in the United States is $113,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,000.00 and $154,000.00 per year, depending on experience, location, and employer.

What is user experience research?

User Experience (UX) Research is the process of studying target users and their requirements to design better products, services, or systems. UX researchers use a variety of methods, such as interviews, surveys, usability tests, and observation, to understand user behaviors, needs, and motivations. The insights gained help guide design decisions and improve the overall usability and satisfaction of a product. UX research is essential in ensuring that products are intuitive, accessible, and aligned with users' expectations.

How does a user experience researcher typically collaborate with designers and product managers during a project lifecycle?

UX Researchers play a pivotal role in cross-functional teams by providing data-driven insights to inform design and product decisions. They frequently collaborate with designers to develop research plans, conduct usability tests, and interpret findings that directly influence design iterations. Regular meetings with product managers help align research objectives with business goals, ensuring the user’s perspective is integrated throughout the development process. This collaborative approach helps teams prioritize features and enhancements that deliver the most value to users.

What are the key skills and qualifications needed to thrive as a user experience researcher, and why are they important?

To thrive as a User Experience Researcher, you need expertise in research methodologies, data analysis, and a background in human-computer interaction or psychology, often supported by a relevant degree. Familiarity with usability testing tools, survey platforms, and analytics software like UserTesting, Qualtrics, or Google Analytics is typically required. Strong communication, empathy, and collaboration skills help you effectively translate user insights into actionable recommendations. These abilities are crucial for creating user-centered designs that enhance product usability and satisfaction.

What is the difference between User Experience Research vs User Interface Design?

AspectUser Experience ResearchUser Interface Design
Primary FocusUnderstanding user behaviors, needs, and motivations through researchCreating visual and interactive elements of a product
Skills & CredentialsResearch methods, data analysis, user psychologyDesign tools, visual design, prototyping
Work EnvironmentResearch labs, user testing sessions, field studiesDesign studios, collaborative teams, digital platforms
Industry UsageUsed across tech, e-commerce, healthcare, and more to inform design decisionsUsed to develop the look and feel of digital products

While User Experience Research focuses on understanding users to inform product development, User Interface Design concentrates on creating the visual and interactive aspects of a product. Both roles are essential in the product development process and often collaborate closely to ensure a user-centered design.

How to become a user experience researcher?

To become a user experience researcher, typically a bachelor's degree in psychology, human-computer interaction, design, or a related field is required. Gaining experience through internships, developing skills in research methods, data analysis, and tools like usability testing software, and building a portfolio can help advance in this field.

Is user experience research still in demand?

User Experience Research remains a high-demand field as companies prioritize understanding user needs to improve products and services. Professionals with skills in usability testing, data analysis, and tools like UserTesting or Lookback are sought after across technology, healthcare, finance, and other industries.
More about User Experience Research jobs

What cities are hiring for User Experience Research jobs?

Cities with the most User Experience Research job openings:

What are the most commonly searched types of User Experience Research jobs?

The most popular types of User Experience Research jobs are:

What states have the most User Experience Research jobs?

States with the most job openings for User Experience Research jobs include:

What are popular job titles related to User Experience Research jobs?

For User Experience Research jobs, the most frequently searched job titles are:

User Experience Research jobs near you
Infographic showing various User Experience Research job openings in the United States as of September 2026, with employment types broken down into 55% Full Time, 5% Temporary, and 40% Contract. Highlights an 40% In-person, and 60% Remote job distribution, with an average salary of $113,102 per year, or $54.4 per hour.

UX Researcher

Remote

ACI Infotech
IT Services • 11 - 50 employees
Learn more about ACI Infotechexternal

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Role: UX Researcher
Duration: 1+ Years
Location: Remote
Experiences Required for This Role
UX Research - At least 3 years of experience and use cases with the following:
  • Conduct primary and secondary user research
  • Conduct and evaluate quantitative and qualitative research
  • Perform market and ethnographic research
  • Work closely with cross-functional teams to identify and evaluate research topics
  • Plan and implement user research strategies and methodologies
  • Advocate research findings to diverse audiences through written and oral presentations
  • Mentor and coach junior UX researchers on the team
  • Perform usability studies with consumers
  • Ask questions, gather data, and analyze data
  • Use a diverse set of UX research tools

User Acceptance Testing - At least 3 years of experience and use cases with the following:
  • Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
  • Helping to discover problems while the service is being developed, not once it is live
  • Checking the operating environment to make sure test results are valid
  • Helping increase user and agency confidence in future service or product delivery
  • Helping reduce the risk of reputational damage
  • Recruiting and leading testing groups
  • Running research sessions with users
  • Understanding accessibility issues and engage with team to build with equality

Digital Platforms, Tools, & Discipline - At least 3 years of experience and use cases with the following:
  • Working with enterprise scale digital platforms and products
  • Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS Teams, Confluence

Performance in Complex Situations - At least 3 years of experience and user cases with the following:
  • Communication and collaboration with state-wide partners
  • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
  • Comfort in blazing a path through an ambiguous work environment
  • Judgement fitting to the ever-changing environment
  • Government-specific task management

Knowledge, Skills and Ability
UX Research & Testing
  • Ability to share research results quickly and effectively
  • Ability to perform all research-related tasks including research, planning, evaluating, and iteration
  • Ability to formulate specific, answerable, and practical questions
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
  • Experience with remote testing tools
  • A strong desire for creative problem-solving with a positive attitude
  • Excellent time-management skills
  • Knowledge of best practices for user experience research and testing
  • Willingness to participate ethnographic research and interviews

Performance in Complex Situations
  • Ability to distill complex concepts into simple ideas
  • Exceptional verbal and written communication skills
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Comfort in blazing a path through an ambiguous work environment
  • Prioritization, organization, and triage in an independent environment
  • Understanding of the Agile development process

Team Player
  • Supporting teammates' skills and behaviors development and delivery
  • Communication and collaboration with state-wide partners
  • Creative and analytical thinking with strong problem-solving skills
  • Judgement in dealing effectively and diplomatically with government staff
  • Ability to maintain strict confidentiality

Preferred Skills & Qualifications
Other Desirable Skills
  • A bachelor's degree or higher in graphic design, marketing, communications, or related field
  • 2 years professional experience in design, communications, management, or testing
  • 1 year of user-centered design
  • 1 year of user research and analytics

Apply