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User Experience Internship Jobs in Raleigh, NC (NOW HIRING)

Abrigo

IT Assurance Specialist

Raleigh, NC · On-site +1

Help reconcile user, asset, vendor, and ownership records across enterprise, cloud, security, and ... Internship, coursework, club, or capstone project experience in IT audit, information security ...

Abrigo

IT Assurance Specialist

Raleigh, NC · On-site

Help reconcile user, asset, vendor, and ownership records across enterprise, cloud, security, and ... Internship, coursework, club, or capstone project experience in IT audit, information security ...

Abrigo

IT Assurance Specialist

Raleigh, NC · On-site +1

Help reconcile user, asset, vendor, and ownership records across enterprise, cloud, security, and ... Internship, coursework, club, or capstone project experience in IT audit, information security ...

Sageworks

IT Assurance Specialist

Raleigh, NC · On-site +1

Help reconcile user, asset, vendor, and ownership records across enterprise, cloud, security, and ... Internship, coursework, club, or capstone project experience in IT audit, information security ...

Fidelity Investments

Leap Systems Analyst

Durham, NC · On-site

Create and maintain documentation such as user stories, functional specifications, acceptance ... Hands-on project or internship experience (preferred) * Strong written and verbal communication ...

Tymus Beverly PLLC

Social Media & Marketing Intern

Raleigh, NC · On-site

$14.50 - $18.75/hr

Unpaid Internship Tymus Beverly, PLLC is looking for an enthusiastic social media and marketing ... Identify relevant industry news, trends, and user-generated content to share on our social media ...

Fidelity Investments

Leap Software Engineer

Durham, NC

... user interfaces/front-end frameworks * Work on real projects from start to finish across the full ... Hands-on project or internship experience (preferred) * Ability to collaborate and thrive in a fast ...

Align Technology

Sr. R&D Engineer, New Products

Raleigh, NC · On-site

$101K - $139K/yr

... user needs into product prototypes and final designs * Partner with Clinical Affairs and cross ... Experience with 3D CAD solid modeling and mesh-based modeling tools * Test method development ...

Studycast

Automation Engineer

Raleigh, NC · On-site

... experience organization. In this role, you'll identify manual, repetitive work across how we ... Build with the end user in mind and care about whether what you ship actually helps. * Ownership ...

LexisNexis

Associate Product Mgr

Raleigh, NC · On-site

$53K - $89K/yr

Write and present technical user stories clearly to internal stakeholders * Help plan feature ... Relevant experience gained through internships, projects, academic work, or early career roles

RELX Group plc

Associate Product Mgr

Raleigh, NC · On-site

$53K - $89K/yr

Write and present technical user stories clearly to internal stakeholders * Help plan feature ... Relevant experience gained through internships, projects, academic work, or early career roles

LexisNexis

Associate Product Mgr

Raleigh, NC

$53K - $89K/yr

Write and present technical user stories clearly to internal stakeholders * Help plan feature ... Relevant experience gained through internships, projects, academic work, or early career roles

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User Experience Internship information

What types of projects and tasks can I expect to work on during a User Experience Internship?

As a User Experience Intern, you can expect to assist with a variety of projects such as conducting user research, creating wireframes and prototypes, and participating in usability testing. You may also collaborate closely with designers, product managers, and developers to help improve the overall user journey. Interns often gain experience analyzing user data, preparing presentations, and contributing ideas during team brainstorming sessions. This hands-on involvement offers valuable insight into the UX design process and helps you build a strong foundation for a future career in the field.

What are the key skills and qualifications needed to thrive as a User Experience (UX) Intern, and why are they important?

To thrive as a User Experience Intern, you typically need a basic understanding of UX principles, user research, and wireframing, supported by coursework or a portfolio of related projects. Familiarity with design tools like Figma, Sketch, or Adobe XD and usability testing platforms is commonly expected. Strong communication, collaboration, curiosity, and willingness to accept feedback are standout soft skills in this role. These abilities enable interns to contribute effectively to design teams, learn quickly, and help create user-centered products.

What is a User Experience Internship?

A User Experience (UX) Internship is a temporary position where students or recent graduates gain practical experience in designing and improving the usability, accessibility, and overall satisfaction of digital products like websites, apps, or software. Interns typically work under the guidance of experienced UX professionals and may assist with tasks such as user research, wireframing, prototyping, and usability testing. The goal of the internship is to provide hands-on learning and exposure to the UX design process in a real-world setting.
What are the most commonly searched types of User Experience jobs in Raleigh, NC? The most popular types of User Experience jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for User Experience Internship jobs? Cities near Raleigh, NC with the most User Experience Internship job openings:
User Experience Internship jobs near you
Infographic showing various User Experience Internship job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.
Customer Operations Intern - Part-time Fall 2026

Customer Operations Intern - Part-time Fall 2026

Lucid Software

Raleigh, NC

Other

Re-posted 8 hours ago

Job description

Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company's founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE's Companies that Care. Lucid's solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.  

Lucid Software's Customer Operations team helps the countless users who rely on Lucid understand how to use our product, and we use the incoming user data to improve the health of these products. We're an operational team that uses both direct support interactions as well as scalable solutions to engage with our global consumers.

Responsibilities: 
  • Manage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflows and proactively identifying consumer needs
  • Develop and maintain technical product expertise and work closely with other support and product/engineering team members to resolve user issues
  • Identify and monitor key user operational metrics to help drive improvements to our product and support offerings
  • Collaborate with Engineering, Product Management, Marketing, and other cross-functional peers on specific user-impacting issues and bugs.
  • Assist in writing clear Help Center and user education content
  • Engage with our users in the Lucid Community
  • Investigate and process customer requests for cancellation and refunds over email
  • Resolve customer concerns related to billing such as downgrades, duplicate charges, invoice changes, trial subscriptions, and declined payments
  • Research accounts in which payments have been posted and customer disputes activity
  • Develop a deep understanding of changing product offerings and account types and implement these changes into our billing processes
  • Communicate and follow up effectively with customers in a clear and timely manner

Requirements:

  • Currently pursuing a Bachelor's degree with a strong academic performance.
  • A strong sense of personal ownership and responsibility
  • Ability to translate complex technical ideas into simple, easy to understand content
  • Strong written and verbal communication skills (both internally and externally)
  • Ability to work independently, cross-functionally, and on multiple initiatives at the same time with a proven record of driving results
  • Excellent analytical capabilities and problem-solving skills combined with sound business judgment in a fast-paced environment with evolving priorities
  • Detail-oriented, organized and a good team player
  • Bias towards finding solutions versus shutting down ideas
  • This position is hybrid, combining remote work with in-person collaboration at our Raleigh office two days per week (Tuesday and Thursday)
Preferred Qualifications
  • Experience troubleshooting technical issues
  • Experience in content creation
  • Basic data analytics or statistical skills
  • Teaching or mentoring experience

This internship is part-time in the fall.

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