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User Experience Assistant Jobs in Connecticut (NOW HIRING)

Relativity

Adoption Services Lead

Bridgeport, CT · On-site

$170K/yr

Hands-on experience applying AI tools (e.g., LLM-based assistants, agentic or AI-native productivity tools) to your own work to increase your impact * Experience with AI/ML solutions for Legal Data ...

Equinavia

Graphic Designer

Watertown, CT

$50K/yr

Experience in UX design for e-commerce platforms. * Experience creating social media and email ... Creative Art Direction: Assist with visual concepts, brainstorming, and high-quality execution.

Infosys Limited Digital

UI/Angular Developer

Hartford, CT · On-site

$50.50 - $65.50/hr

... • Assist in conducting targeted interviews and workshops to capture user needs, and ensure ... Experience in Angular, SQL. Preferred Skill and Experience Experience in .NET Technologies.

Zimmer Biomet

$16 - $21.25/hr

... * Assist in testing and maintaining clinical software applications under the guidance of experienced developers and analysts. * Support the documentation of technical processes, user guides, and ...

Zimmer Biomet

$15 - $20/hr

... * Assist in testing and maintaining clinical software applications under the guidance of experienced developers and analysts. * Support the documentation of technical processes, user guides, and ...

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User Experience Assistant information

How does a user experience assistant typically collaborate with designers and developers on a project?

A User Experience Assistant often serves as a bridge between UX designers and developers by supporting user research, organizing feedback, and ensuring design specifications are clearly communicated. They may help prepare usability testing materials, consolidate findings, and keep project documentation up to date. This collaboration ensures that user insights are integrated into design decisions and that development teams build features aligned with user needs. Regular communication and teamwork are key aspects of the role, making strong interpersonal skills valuable.

What are the key skills and qualifications needed to thrive as a user experience assistant, and why are they important?

To thrive as a User Experience Assistant, you need a solid understanding of user-centered design principles, basic research methods, and proficiency in design tools such as Adobe XD, Sketch, or Figma, often supported by a degree or coursework in design or human-computer interaction. Familiarity with usability testing platforms, wireframing tools, and content management systems is typically required. Attention to detail, strong communication, and collaborative skills make someone stand out in this position. These abilities ensure the creation of user-friendly digital products and effective support for design teams, directly impacting user satisfaction and business goals.

What is a user experience assistant?

User Experience Assistants support UX designers and researchers in creating user-friendly digital products. Their duties often include conducting usability tests, gathering user feedback, preparing reports, and assisting with design documentation. They help ensure that the final product meets users' needs and expectations by providing valuable insights and administrative support throughout the design process. This role is ideal for those interested in UX who want to gain hands-on experience in the field.
What are the most commonly searched types of User Experience jobs in Connecticut? The most popular types of User Experience jobs in Connecticut are:
What cities in Connecticut are hiring for User Experience Assistant jobs? Cities in Connecticut with the most User Experience Assistant job openings:
User Experience Assistant jobs near you

AVP, End User Engineering

The Hartford Financial Services Group, Inc.

Hartford, CT • On-site

Full-time

Re-posted 10 days ago

The Hartford rating

8.8

Company rating: 8.8 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

AVP IT Engineering - IE05AE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Hartford is accelerating toward AI-first engineering, and End User Services needs a leader to drive that shift across the platforms our employees rely on every day. We are seeking an Assistant Vice President of Engineering to lead the design, engineering, and reliability of our collaboration platforms (Teams, voice, conferencing, messaging) and digital workspace (endpoint, virtual desktop, identity-adjacent access, productivity tooling) and to operationalize Reliability Engineering across all of them.
This is not a role to run these environments as they exist today. It is a mandate to re-engineer how they are built, operated, and measured: making AI-first engineering the default approach, operationalizing The Hartford's Reliability Engineering (RE) model, and managing the organization through OKRs so that availability, performance, and employee experience become measurable engineering outcomes rather than reactive, manually managed services.
What's Different About This Role
This position is intentionally scoped to bring capabilities that are underdeveloped in today's operating model. Success will be measured on closing these gaps:
  • AI-first engineering - the defining expectation. Drive The Hartford's AI-first engineering agenda into the workspace and collaboration domains: embed AI-first standards, agentic and automated operations, and AI-assisted engineering into how the team builds and runs platforms. AI is the default engineering approach here, not a side initiative. This leader sets the bar for what AI-first looks like across the organization.
  • From operations to Reliability Engineering. Operationalize the firm's RE model - SLOs/SLIs, error budgets, blameless postmortems, RE Squad integration, and alignment of run operations to RE strategy, rather than managing availability through escalation and heroics.
  • From manual to automation-first. Drive self-healing, automated and agentic remediation, and AI discipline into environments that today depend on manual change and runbooks.
  • From reactive to observable. Build telemetry, instrumentation, and proactive detection so issues are found and resolved before employees report them, replacing ticket volume as the primary signal of health.
  • From service management to product engineering. Manage collaboration and workspace as products with roadmaps, adoption metrics, and a defined digital employee experience (DEX) practice, not a portfolio of vendor contracts to administer.
  • From vendor-managed to engineering-led. Own the technical depth in-house and hold vendors to our engineering and reliability standards, rather than outsourcing architecture, integration, and accountability.

Key Responsibilities
  • Set the engineering and reliability strategy for collaboration, digital workspace, and the platforms connecting them; translate it into a multi-year roadmap aligned to the CTO's AI-first engineering direction.
  • Set and own the engineering organization's OKRs - translating collaboration, workspace, reliability, and AI-first strategy into clear Objectives and measurable Key Results, aligned to CTO-level OKRs.
  • Operationalize Reliability Engineering across owned platforms - SLOs, incident standards, RE Squad integration, and run-operations-to-RE alignment - consistent with the firm's RE operating model.
  • Drive an AI-first, automation-first engineering culture - AI-first SDLC standards, infrastructure-as-code, automated and agentic remediation, release pipelines, and the systematic elimination of manual toil.
  • Build end-to-end observability and digital employee experience monitoring; make platform and experience health visible, predictive, and tied to business impact.
  • Lead, grow, and modernize a team of engineering directors and their organizations - raising the bar on technical depth, AI-first engineering practice, and reliability ownership.
  • Partner with security, identity, networking, infrastructure, and the Reliability Engineering community to deliver resilient, compliant, performant employee technology.
  • Own vendor and platform relationships from a position of engineering strength; ensure roadmaps, SLAs, and integrations meet our reliability and experience standards.
  • Define and report the Key Results that matter - availability and reliability (SLOs/SLIs, error budgets), AI-first adoption, digital employee experience, and toil/automation ratios - and review progress against OKRs with executive leadership on a regular cadence.

Required Knowledge
  • AI-first engineering (central to this role): Proven leadership applying AI-first and AI-assisted engineering at scale - embedding generative AI, agentic automation, and AI-driven standards into how platforms are designed, built, and operated. This is the defining expectation of the role, and the successful candidate will set the standard for AI-first engineering across collaboration and workspace.
  • Microsoft 365 ecosystem: Deep, current command of the collaboration and digital workspace estate (Teams, endpoint management, virtual desktop, etc.).
  • Reliability / site reliability engineering: A track record in observability, and modern incident management.
  • Outcome-based leadership: Fluency leading teams through OKR-based goal setting and outcome measurement.

Preferred (specific tooling):
  • Intune; Windows 365 or Azure Virtual Desktop/Citrix; observability platforms (Nexthink, Dynatrace, Splunk); Terraform/Ansible; PowerShell/Python; Microsoft 365, including Power Platform, and Microsoft Copilot.

Required Qualifications
  • 12+ years in technology engineering and operations, including 5+ years leading multi-team engineering organizations (managing managers/directors).
  • Proven record driving an AI-first or AI-assisted engineering transformation at scale - embedding AI and automation into how engineering teams build and operate.
  • A track record building or transforming a reliability engineering practice - SLOs, incident management, and measurable toil reduction.
  • Deep engineering background in collaboration and/or digital workspace platforms (Microsoft 365/Teams, voice, endpoint/EUC, virtual desktop, productivity tooling).
  • Hands-on credibility with automation and observability tooling.
  • Experience shifting an organization from operations-led to engineering-led delivery, including vendor and managed-service environments.
  • Experience leading through OKRs and outcome-based goal setting.
  • Enterprise-scale experience in a regulated industry (financial services/insurance preferred).
  • Based in or able to work in the greater Hartford, CT area on a hybrid schedule (three days per week in office).

Preferred Qualifications
  • Familiarity with agentic operations / agentic Reliability Engineering and applying AI to operational decision-making.
  • Experience standing up Digital Employee Experience (DEX) measurement and using it to drive investment.
  • Background in product-management practices applied to internal platforms.
  • Familiarity with chaos/resilience engineering and large-scale capacity planning.

Leadership Competencies
  • Engineering depth paired with executive presence - credible with both engineers and the C-suite.
  • Builds high-performing, AI-first engineering cultures and raises talent bars.
  • Operates through OKRs and outcome-based goal-setting - sets ambitious objectives, holds the team to measurable results, and adjusts based on data.
  • Bias toward automation, measurement, and accountability over manual effort and escalation.
  • Comfortable driving change through established teams and entrenched operating models.

Work Arrangement
Location: Hartford, CT (preferred), Charlotte, NC, or Columbus, OH
This position operates in a hybrid work environment. Candidates may be based in any of the listed locations. Relocation assistance is available for candidates who wish to relocate to Hartford, CT. Candidates must be authorized to work in the United States without employer sponsorship.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$177,600 - $266,400
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Our Culture | What It's Like to Work Here | Perks & Benefits

What The Hartford employees say

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About Hartford

Sourced by ZipRecruiter

Hartford Financial Services Group, widely recognized as The Hartford, is a renowned company based in Hartford, CT, US. Established in 1810, it has evolved into an industry leader in the insurance and financial services sector, proudly serving more than one million businesses in the US. The Hartford is committed to offering a gamut of insurance products that include homeowners, automobile, and business insurance as well as employee benefits and mutual funds. The company’s core values revolve around customer-focused innovations, diversity and inclusion, and ethical dealings that have earned them a customer-centric reputation. This shapes their mission which revolves around aiding their clients to overcome unforeseen obstacles and enhancing their wealth over time. Among the company's noted accomplishments is being consistently listed among the World's Most Ethical Companies, a testament to their unwavering commitment towards responsible business practices.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

Hartford, CT, US

Year founded

1810

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