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Is God calling you to ministry?

For over 70 years, The Billy Graham Evangelistic Association (BGEA) has proclaimed the Gospel through its various ministries. Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolina or a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel.

CHRISTIAN PURPOSE AND EXPECTATIONS:

All employees proclaim the Gospel of Jesus Christ through their employment, and thereby further BGEA’s religious mission.

Department Detail – The Retail Services department is responsible for all activities related to retail sales for customers who visit, call or email Ruth’s Attic Bookstore at The Cove.  The department’s goal is to provide merchandise that will inspire the Body of Christ.  The department purchases, receives, merchandises and sales inventory to customers providing excellent customer service, product knowledge and sales that meet the goals of the BGTC.

Job Summary – The Bookstore Sales - Associate performs daily operational duties that provide customers with a pleasant shopping experience by providing product knowledge, merchandising products, and sales skills that serve customers while operating the point-of-sale system.

Ministry Requirements

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Participates in daily BGEA staff devotions including Bible reading, and leading group prayer as schedule permits
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence

Essential Duties and Responsibilities

• Performs customer service with excellence in the store and on the phone
• Operates a Point of Sale (POS) system for transactions using, cash, check and credit cards
• Labels and stocks merchandise in the store including artist/author owned product
• Maintains safe, clean store and stockroom environments
• Performs opening/closing/report procedures for cash registers needed for finance department
• Assists with setting-up and serving guests during meet/greet events held in the store
• Assists with yearly physical inventory

Marginal Duties and Responsibilities

• Other duties as assigned by the Retail Services Manager

Job Specifications

Skills and Knowledge

• Minimum high school education required, basic accounting and customer service experience required; retail experience preferred
• Experience with or the capacity to utilize Microsoft Office, with focus on Outlook, Word, and Excel
• Ability to learn the POS software system used for transactions, reports and inventory research
• Ability to receive payments or process refunds using cash, checks and credit cards
• Ability to communicate verbally and in written form with staff of all levels, as well as guests
• Maintain confidentiality when needed
• Commitment to hospitality and excellence providing attention to detail while displaying a positive attitude toward others
• Ability to relate to people well, being approachable, as well as have the ability to manage administrative tasks simultaneously
• Self-motivated to manage time well and complete tasks efficiently while working  independently without direct supervision

Physical/Mental Demands

• Must be dependable to work hours scheduled including flexible/variable hours when needed
• Ability to complete multiple tasks in a timely manner with attention to detail while handling frequent interruptions
• Ability to lift moderate weight up to 30 pounds without assistance
• Ability to move easily from place to place with full range of motion, and sit or stand for extended periods of time
• Ability to use a ladder/step stool and push a cart

Working Conditions

• Work assignments are performed in a retail store, stockroom and office environments

Mission Statement

Continuing the lifelong work of Billy Graham, the Billy Graham Evangelistic Association exists to support and extend the evangelistic calling and ministry of Franklin Graham by proclaiming the Gospel of the Lord Jesus Christ to all we can by every effective means available to us and by equipping the church and others to do the same.

Statement of Faith

These core beliefs make up the foundation upon which all our ministry endeavors are based.

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God revealing the love of God to the world.  (1 Thessalonians 2:13; 2 Timothy 3:15-17; John 3:16).
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit.
  (Matthew 28:19; John 10:30; Ephesians 4:4-6).
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. (Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15).
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Furthermore, we believe that God will reward the righteous with eternal life in heaven, and that He will banish the unrighteous to everlasting punishment in hell. (Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7).
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. (John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16-18; Ephesians 6:12; Colossians 2:6-10).
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. (1 Corinthians 15:51-57; Revelation 20:11-15).
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church.  (1 Corinthians 12:12, 27; Ephesians 1:22-23).
• We believe that the ministry of evangelism (sharing and proclaiming the