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Usability Testing Jobs in Madison, WI (NOW HIRING)

SmartIPlace

Java Developer

Madison, WI · Remote

$50 - $55/hr

... usability, and ADA/WCAG compliance. * Collaborate with cross-functional teams, including business ... coding, testing, and deployment. Knowledge, Skills and Abilities Required: * Excellent problem ...

Sub-Zero, Inc.

Application QC Analyst I

Madison, WI · On-site

$60 - $90/hr

The role requiresexpertisein web and mobile testing methodologies and an understanding of manual ... Ensure usability and accessibility standards are met within various applications * A basic ...

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Usability Testing information

See Madison, WI salary details

$81.6K

$107.2K

$182.4K

How much do usability testing jobs pay per year?

As of Sep 7, 2026, the average yearly pay for usability testing in Madison, WI is $107,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,200.00 and $100,800.00 per year, depending on experience, location, and employer.

What is usability testing?

A Usability Testing job involves evaluating digital products, such as websites, apps, or software, to ensure they are user-friendly and easy to navigate. Usability testers observe real users interacting with a product, identify pain points, and provide feedback to improve the overall user experience. This role may involve conducting surveys, interviews, and usability sessions, analyzing results, and collaborating with designers and developers to implement improvements. The goal is to enhance functionality, accessibility, and ease of use for the target audience.

What does a typical usability testing process look like?

A typical usability testing process involves planning test scenarios based on user requirements, recruiting and scheduling participants, moderating tests either in-person or remotely, and collecting both qualitative and quantitative feedback. You’ll often work closely with designers, product managers, and developers to ensure that the tests align with project goals and to relay user insights that inform design decisions. After testing concludes, you'll analyze the data, identify pain points, and present findings through detailed reports or presentations to your team. Collaboration and continuous communication are key, as your feedback directly impacts how products and features are refined to enhance user satisfaction.

What are the key skills and qualifications needed to thrive in usability testing, and why are they important?

To thrive in Usability Testing, you need a strong understanding of user experience (UX) principles, attention to detail, and analytical skills, often supported by a background in design, psychology, or human-computer interaction. Familiarity with usability testing tools such as UserTesting, Optimal Workshop, and remote testing platforms is often required, along with knowledge of survey software and analytics tools. Excellent communication, empathy, and the ability to interpret user behavior are critical soft skills in this position. These competencies are essential to accurately assess product usability, provide actionable feedback, and effectively communicate findings to development teams.

How to become a usability testing professional?

To become a usability testing professional, gain a background in human-computer interaction, psychology, or related fields, and develop skills in user research, testing methods, and data analysis. Familiarity with usability testing tools and platforms, along with certifications such as Certified Usability Analyst (CUA), can enhance job prospects. Practical experience through internships or freelance projects is also valuable.

What does a usability testing do?

A usability tester evaluates how effectively users can interact with a product or website by observing their behavior and collecting feedback. They identify usability issues, suggest improvements, and often use tools like surveys or screen recordings to analyze user experience. This role helps ensure products are user-friendly and meet user needs.

What are the most commonly searched types of Usability Testing jobs in Madison, WI?

The most popular types of Usability Testing jobs in Madison, WI are:

Usability Testing jobs near you
Infographic showing various Usability Testing job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 4% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $107,204 per year, or $51.5 per hour.

Product Content Operations Coordinator

Ascendium

Madison, WI • On-site

Full-time

Medical, Dental, Vision

Re-posted 18 days ago

Job description

Great digital experiences rely on well-managed content. Join our growing team as a Product Content Operations Coordinator to help keep our content accurate, organized, and ready to support learners through school and life.
In this role, you'll coordinate content updates, manage information in our content tools, and conduct quality reviews. You'll also help improve the processes that keep everything running smoothly. Along the way, you'll build valuable experience in content management and product operations.
You'll thrive in this role if you enjoy bringing order to complexity, finding better ways to work, spotting details often missed, and learning new technologies.
This hybrid position is based at our headquarters in Madison, Wisconsin. You'll generally work in the office three days each week and remotely two days each week.
Please include a cover letter with your application.
Job Responsibilities
On a day-to-day basis, you may do the following.
  • Coordinate and execute publishing activities for product content across AES platforms and experiences, including adding existing content into various software products.
  • Maintain content inventories, metadata, tagging structures, and content documentation.
  • Conduct quality assurance reviews to ensure product content is accurate, consistent, accessible, and aligned with established standards.
  • Support content maintenance efforts by identifying, updating, archiving, and removing content as needed.
  • In collaboration with others, support content governance, publishing priorities, content lifecycle management, and content-related product enhancements.
  • Coordinate content workflows, publishing schedules, reviews, approvals, and dependencies among content strategists, subject matter experts, product teams, and other stakeholders.
  • Assist with content audits, inventory assessments, and content evaluation activities.
  • Monitor content quality and identify opportunities to improve content organization, discoverability, usability, and customer experience.
  • In collaboration with others, support content-related feature development and enhancement efforts by gathering requirements, conducting testing, documenting feedback, and providing recommendations for improvement.
  • Support the implementation and documentation of content processes, standards, and best practices.
  • Contribute ideas and recommendations that improve content operations, workflow efficiency, content quality, and customer experience.
  • Develop and maintain productive working relationships with internal stakeholders and external partners as appropriate.
  • Perform other duties as assigned.

Qualifications
A highly qualified candidate will possess the following.
Education and Professional Experience
  • Knowledge equivalent to a degree in information science, technical communication, user experience, communications, digital media, marketing, English, or a related field.
  • Minimum of 1-2 years of experience in content management, digital communications, publishing, web operations, marketing, user experience, or a related field.
  • Experience supporting product content publishing, website maintenance, content management, or related activities.
  • Experience working with content management systems, content technologies, or other digital platforms.
  • Experience coordinating projects, managing multiple priorities, and collaborating with cross-functional stakeholders.

General Skills
  • Excellent analytical, critical thinking, and problem-solving skills.
  • Excellent organizational, project coordination, and time management skills.
  • Excellent attention to detail and commitment to producing high-quality work.
  • Strong written, verbal, and interpersonal communication skills.
  • Ability to gather, interpret, and apply information to identify opportunities for improvement.
  • Ability to learn and effectively use new content management systems, technologies, and business applications.
  • Understanding of product content quality, usability, accessibility, and customer experience principles.
  • Ability to document processes, requirements, and recommendations clearly and accurately.
  • Ability to build and maintain effective working relationships across teams and collaborate with a variety of stakeholders.
  • Curiosity, initiative, and a continuous improvement mindset.
  • Ability to work independently and collaboratively in a dynamic environment while managing multiple priorities and deadlines.
  • Proficiency with Microsoft Office and other business technology platforms.

Other Information
Ascendium offers an outstanding benefits package designed to provide employees and their families with a high degree of security. These benefits include, but are not limited to:
  • Ongoing training and professional development opportunities.
  • Flexible, hybrid schedule.
  • Student loan repayment assistance and tuition reimbursement.
  • Comprehensive medical, dental, and vision insurance.

Ascendium provides equal employment opportunity to all individuals regardless of their race, color, religion, sex, age, national origin, creed, disability, veteran status, or any other characteristic protected by state or federal law.
H-1B sponsorship (initiation or transfer) is not available for this position.
If you would like assistance with the application process, please email Ascendium Human Resources. We invite all applicants to complete the Voluntary Affirmative Action questions when submitting application materials. The questions are found at the end of the online application process. To learn more about our commitment to Equal Employment Opportunity, please visit the Ascendium Careers webpage.
Ascendium requires criminal, employment, and education background investigations before hiring.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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